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Buildertrend
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Residential construction project management software
Table of Contents
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Buildertrend - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Buildertrend overview
Based on 2481 verified user reviews
What is Buildertrend?
By industry, Buildertrend reviewers are most commonly professionals in construction (77%). The most frequent use case for Buildertrend cited by reviewers is construction management (53% of reviewers).
What do users say about Buildertrend pricing?
Reviewers appreciate Buildertrend’s adaptable pricing, included training, and integration with QuickBooks, which they find valuable for growing businesses. However, some users report high costs for multiple projects, hidden fees, and less favorable pricing for smaller companies.
Starting price
Alternatives
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Pros & Cons
Client Support
Accounting and Payments
Training and Learning Curve
Bugs and Issues
Document Management
Restrictive and confusing permissions
Buildertrend’s user interface
Buildertrend pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.7
Reviews sentiment
What do users say about Buildertrend?
By industry, Buildertrend reviewers are most commonly professionals in construction (77%). The most frequent use case for Buildertrend cited by reviewers is construction management (53% of reviewers).
Select to learn more
Who uses Buildertrend?
Based on 2,481 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Buildertrend's key features
Most critical features, based on insights from Buildertrend users:
All Buildertrend features
Features rating:
Buildertrend awards
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User opinions about Buildertrend price and value
Value for money rating:
Of 155 reviews that provide robust commentary on Buildertrend's price and value, 59% mention it in a positive light.
Reviewers appreciate that Buildertrend offers a pricing structure adaptable to the number of jobs or users, which they find beneficial for small businesses aiming to grow without incurring prohibitive costs. They indicate that the integration with QuickBooks and included training and support add value without extra charges. Some users say the absence of upfront costs and the availability of a free trial period are attractive, allowing them to assess the software before committing. They find Buildertrend’s price point lower than some competitors and suitable for companies with tight budgets, especially given the breadth of included features. Users think the software helps save money by streamlining processes and reducing costly mistakes, and they note that ongoing improvements are provided without price increases.
However, some reviewers feel the cost can become high, especially for businesses managing many small projects or requiring multiple users. They report that the pay-per-project model and annual price increases can make the software less cost-effective over time. Some users say that hidden costs, exchange rates for non-US companies, and the need for supplementary programs diminish the value for money. They find the pricing structure less favorable for smaller companies or those with fluctuating project volumes, and some express frustration with unexpected rate hikes and limitations in the entry-level plans.
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To see what individual users think of Buildertrend's cost and value, check out the review excerpts below.
Drew W.
Solutions Architect
Buildertrend integrations (24)
Integrations rated by users
We looked at 2,481 user reviews to identify which products are mentioned as Buildertrend integrations and how users feel about them.
Integration rating: 4.2 (9)
“I absolutely do not like to enter items twice in two systems, leaving room for error. The sync mode has been great (when it worked properly).”
“To streamline daily and weekly tasks the integration of these programs allows for better time management of the business.”
“Would duplicate instead of refresh time sent to QuickBooks which made administrative task increase. ”
“Billing easily transfers from BT, where we work, into QB where our accounting works”
Denise L.
Director of Finance
Integration rating: 4.7 (3)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Buildertrend customer support
What do users say about Buildertrend customer support?
Customer support rating:
We analyzed 653 verified user reviews to identify positive and negative aspects of Buildertrend customer support.
Widespread user sentiment highlights Buildertrend's customer support as highly responsive and quick to resolve issues.
A significant portion of users appreciate that support staff are knowledgeable, patient, and provide clear step-by-step guidance.
Multiple users note that support is easily accessible by phone or chat, with prompt follow-up on unresolved questions.
A fair number of reviewers value that Buildertrend listens to user feedback and frequently updates features based on support interactions.
Support options
Training options
To see what individual users say about Buildertrend's customer support, check out the review snippets below.
“The sleek look, expansive offering with integrated capabilities, landing page that will help showcase our website, and a high quality customer support system.”
John M.
Director of Operations
“The customer service and patience displayed by the service team at BuilderTrend has been amazing, with their support even a monkey could learn to use the program. As is almost expected in this day and age, our home owners love the transparency we can now offer them during construction, and it is one more edge that we can offer over our competition. ”
Marlon D.
“Its many features, its flexibility, the fantastic customer support, and the responsiveness of the BuilderTrend team to customer requests for upgrades and improvements.”
Jeanine P.
Portfolio Estimator
Buildertrend FAQs
Buildertrend has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
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Q. What is Buildertrend used for?
Buildertrend is a residential construction project management software designed to help home builders, remodelers and specialty contractors manage jobs, sales, finances, materials, client relationships and more on one convenient platform. The software offers a range of features, such as scheduling, financial management, communication tools, and more. The platform offers a comprehensive suite of tools to streamline every aspect of construction projects, from sales and financial management to communication and materials handling. The project management features of Buildertrend include daily logs, change orders, scheduling, selections, time clock, to-dos, and warranties. The sales management module covers email marketing, lead management, and proposals. The software also provides financial management features including bidding, billing and purchase ordering, budgeting, business analytics, estimating, financing options, invoicing, and insurance administration. Buildertrend offers materials management tools for both builders and suppliers, as well as robust communication features like chat, client portal, file storage, messaging, and subcontractor portal. Home builders can leverage the platform to bring their team, clients, and subcontractors together. It provides integrations with other valuable software such as, QuickBooks, Xero, HubSpot, Salesforce, Gusto, The Home Depot’s Pro Xtra loyalty program and GreenSky.
Q. What are the benefits of using Buildertrend?
• Streamlines processes so teams can accomplish more with fewer workers through scheduling, daily logs, and file storage
• Provides real-time financial tracking with tools for estimates, budgets, and invoices to drive higher profits
• Enables instant collaboration through client portal, messaging, and CRM hub to reduce back and forth and save time
• Creates accurate schedules and timelines that keep teams, subs, and clients updated on project status
Q. What languages does Buildertrend support?
Buildertrend supports the following languages:
English
Q. Does Buildertrend support mobile devices?
Buildertrend supports the following devices:
Android, iPad, iPhone
Q. Does Buildertrend offer an API?
No, Buildertrend does not have an API available.
Q. What level of support does Buildertrend offer?
Buildertrend offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat
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