Esticom Reviews

Esticom

Cloud-based takeoff & electrical estimating software

4.47/5 (109 reviews)

Pros
  • Esticom has been great, there is some room for improvement and i would love to help collaborate with them.Chris C.Read the full review
  • My overall experience with Esticom has been wonderful. Having a tool that is so easy to use has let us focus more on how to improve our estimating rather than on how to use our software.Carl S.Read the full review
  • Additionally, Esticom's team is fantastic about working directly with you to make the software suitable for your project type.Justin L.Read the full review
Cons
  • There are a few functions missing that would make it easier for us to use. One is the lack of a linear with drop only at the ends of the run.Andrew C.Read the full review
  • There are not many icons for the fire protection industry I work in. This makes it difficult when creating mocked up drawings for the customer.Brody B.Read the full review
  • The only complaint that I have had so far, is regarding not being able to duplicate (copy and paste) items to another page.Andrew C.Read the full review
97%
recommended this to a friend or a colleague
Ben Schnase

Brief review of Esticom

Used daily for 1-2 years
Reviewed 2019-05-08
Review Source: Capterra

I have had nothing but great experiences with the team at Esticom, every call and email have been answered promptly and most of my questions were easy to implement the solution for.

Pros
Esticom has saved us a tremendous amount of time in our estimating process. With having auto-count and linear average I can get most plans done in minutes instead of hours now.

Cons
It took a little bit to dial in the percentages and cost for products in our area but now that that is done I only review costs with my vendors when they tell me their is going to be a change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gail Henry-Walker

Esticom Review

Used daily for less than 6 months
Reviewed 2019-05-10
Review Source: Capterra

Esticom allows us to do more takeoffs in less time. This is great because many programs out there are not geared to Structured Cabling and this is. It made my job and those of my estimators so much easier. Our time to push out takeoffs have been improved by 87% and counting.

Pros
I love the ease of use and how easy it is to teach team members to use the system. Anyone can get up and running in under 2 hrs at a moderate level from zero experience. They have done an excellent job with making the program user friendly.

Cons
There are features that the program lacks and it does not integrate with Autotask (our CRM). Hopefully it will in the near future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jim Irvin

Esticom review as requested

Used daily for 1-2 years
Reviewed 2020-01-13
Review Source: Capterra

It has sped up my estimating process

Pros
Customer service was very good , useage was easy to get onto

Cons
The estimate submission - breakout of the pst is awkward . I would more flexability with my final price to submit to client .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Justin George,PMP®

“Review of Esticom ”

Used daily for 1-2 years
Reviewed 2020-03-16
Review Source: Capterra

ESTICOM is a really great software.

Pros
The cloud bases structure and easy to use functions made this software power full.

Cons
Some recommendations are below. 1)If we can fix a color , legend size and shape for an assembly it would be great so that we dont need to select it all time. 2)Option to select a particular area for take off would be great. 3)Option to download all take off drawings to PDF at once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Luis Alvarez

One of the best estimating softwares we have used!

Used daily for less than 6 months
Reviewed 2020-01-08
Review Source: Capterra

This has been a great experience working with esticom, i would definitely recommend it to others.

Pros
What I like the most about the software is that it remembers the rates and descriptions we use in each of our estimates. This makes it easier to keep our quotes consistant. We also like that we can bring in drawings and measure from there, before we had to either print them to scale and get the square footage or we had to upload them to a seperate software. Also like that there is margin as the percentage. Not mark up. Most other softwares use mark up.

Cons
The only con we have with this software is that you cannot put different percentage margin on the labor side per line item. We can only do that on the material side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jason Miller

Good bang for the buck

Used daily for 6-12 months
Reviewed 2019-05-10
Review Source: Capterra

It has given us a way to keep everything digital and increase our accuracy on counts.

Pros
The compiling of counts and bill of material creation. Along with scaling and doing linear runs.

Cons
The lack of being able to input deduct alternates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jason Victor

Canadian

Used weekly for 1-2 years
Reviewed 2019-12-22
Review Source: Capterra

For now I only use as a material take off with my own list uploaded but only makes the system 40% effective to it's full potential.

Pros
Easy to use electrican friendly. Going from take off to plan to estimate is very easy.

Cons
To be able to use the system fully esticom needs to integrate a full Canadian data base with material and time with this change the system would be near perfect. Next step to integrate to a major while saler to get real life pricing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Bryan Heaney

9.5 out of 10! Esticom is big help.

Used daily for 6-12 months
Reviewed 2019-12-19
Review Source: Capterra

With Esticom, we are definitely cranking out bids faster which is a huge plus. Thanks Esticom...I look forward to seeing what your updates will bring.

Pros
The take-off process (auto-count) and time saving are definitely the best features of the product but there are several others that make the product worthwhile. 1. Covering additional expenditures like overhead and waste is wonderful. 2. Ability to apply difficulty levels is nice. 3. Ability to export BOM saves time.

Cons
Here are few items that take away from the software but the techies at Esticom are very responsive so perhaps some of these can be improved on future updates. 1. Within the take-off process, it would be terrific if I could copy and paste take-off items and paste them to other groups. It's nice to be able to duplicate the take-off within the group but sometimes you just need specific items within other and not the whole group duplicated. 2. Not a big deal but it would be good if any quantities applied to take-offs within the 'estimating' phase could show up on the take-off phase to avoid confusion. 3. This has been mentioned by others but, it would be great to be able to customize the export bid PDF. Simple customizations to font and letterhead would be useful. 4. It would be nice to be able to copy the selected area of a legend or symbols and copy them other drawings. I see that there is a legend feature on the right side of the options on the take-off page but it doesn't seem to do anything but show a 'legend' word. 5. It would be great to be able to create a new 'group' within the take-off page without going to the estimating page. I know you can duplicate a take-off group but again, sometimes you don't want all the same items from other take-off items. 6. It would be nice to have the ability to multi-select items that you want to delete or copy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brody Baird

Esticom Experience

Used daily for 1-2 years
Reviewed 2019-12-19
Review Source: Capterra

Customer service has been great and the software has always worked as expected.

Pros
Esticom is very user friendly and easy to use.

Cons
There are not many icons for the fire protection industry I work in. This makes it difficult when creating mocked up drawings for the customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Timothy Smith

Great time saver!

Used daily for 6-12 months
Reviewed 2020-01-13
Review Source: Capterra

This is a great software for anyone who wants to shorten the amount of time and money spent on estimating. It produces great print edits for workers and customers.

Pros
Speeds up the estimating process. They are always expanding and improving the software.

Cons
Not a lot of extra drawing functions for customization.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Jeremy Ellis

Is Esticom Right For Us

Used daily for 2+ years
Reviewed 2020-01-04
Review Source: Capterra

Being a creator of web apps I understand the amount of work that goes into creating and maintaining those applications. Esticom has been well maintained rolling out updates and new features on a regular bases. As for the overall, experience, it has severed us well allowing us as a company to quickly create estimates for bid or general quotes.

Pros
The ability to create and manage catalogs is a big deal for us. As a company, we have a large number of products across a wide range of technologies and have the ability to separate those into individual catalogs helps to make sense of what to quote. In addition, assigning a catalog item to a takeoff makes creating a bill of materials a cinch.

Cons
While I understand that making a profit is key to a business's survival I feel that the per-user cost is quite high. Also, a bulk selection for changing the creator of an estimate would be nice. I recently had to manually go through and change the creator of about 30 individual estimates. While this was due to us sharing a login between users and then purchasing more logins I could see this being an issue, later on, should you have to replace an employee and need a have someone take over their estimates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Andrew Clark

A Better Way to Estimate

Used daily for less than 6 months
Reviewed 2019-05-07
Review Source: Capterra

Overall the experience has been good. We are still in the process of dialing in all our labor costs and work times, but think the system will really shine once we get everything tested and adjusted. It would be nice to be able to estimate using more than one labor rate as well. Many times we will have 3-4 different pay rates for employees on a job and it's not always simple to average. Having those pay rates/labor costs by task might work well in those situations.

Pros
Esticom is very straightforward and intuitive. For a structured cabling business like ours, it couldn't be easier to place cable runs, supports, and mark our drops.

Cons
There are a few functions missing that would make it easier for us to use. One is the lack of a linear with drop only at the ends of the run. Instead it adds drops at every turn. Second is not being able to add temporary items on the estimating page. We have many items that we use but do not want in our catalog. Having to return to takeoff mode to add them is time consuming, especially if there are a lot of individual items we need for a project. Lastly, I have had one issue where my drawing rotated under my takeoff. When I tried to rotate the drawing back, I was told I could not because it was being used in a takeoff. Since I was not too deep in the process I just started over. Can't imagine how bummed I'd be if this happened after spending hours or more on a takeoff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Michael Ryan

I can finally stop looking.

Used daily for 6-12 months
Reviewed 2019-05-10
Review Source: Capterra

After searching for estimating software for almost 5 years, installing trial software, talking with tech support, even hiring a programmer to build our own system, the hunt ended with Esticom. Getting the system up and running was a breeze and my company now has a uniform database to build estimates from.

Pros
The ability to simply enter lines of product and adjust all elements across the board: unit costs, markup, labor hours and difficulty factors are the stand out elements! Finding software that accomplishes this simple but tedious (if using Excel) task has changed our company's workflow.

Cons
First and foremost this software is for estimating purposes. It dabbles in the process of automatically creating a quote to send to customers but lacks the customizability to make it your own. (In contrast to the many variables you can manipulate on the estimating side.) For now my team continues to use Word to provide our scopes of work with our personalized touch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ron Wilson

Features added regularly!

Used daily for 6-12 months
Reviewed 2019-12-19
Review Source: Capterra

I “stomach” the price because the software is so helpful! Love the product, but would switch to anything comparable if the price was more reasonable.

Pros
It is highly functional!! If I could spend more time on customizing it, I would use it as my only tool for estimating from beginning to end.

Cons
Pricey. $99 per month is a lot considering there are critical things like Office and Adobe that cost so much less.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Erin Lawwill

You get "more" than you pay for

Used weekly for 1-2 years
Reviewed 2019-05-17
Review Source: Capterra

Esticom has offered us a great option to push out more quotes. It is very cost effective for us. We did not need one of the big box sells that had ongoing costs, we needed something that would allow us to figure out "what" we needed without being locked into something. Not only did Esticom offer that, but I think it did meet our needs, and at this point in time, I am not interested in looking at any other products. I am very happy with Esticom.

Pros
The software is simple. It is a great set-up for a small business. The customer service is very hands on. You get a real person every time and they do a good job of helping explain things. There is not a charge for training. If there is something you are struggling with they seem genuinely concerned on making the software the best it can be for you.

Cons
It would be nice if we could customize some of the costs and if there were a couple more options with the quote set-up when it goes to the customer. It is time consuming for us (we are electrical contractors) to try to find "specific costs" for wire and other things. They have a lot of templates, but a lot of them are based on nationwide pricing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joell Gary Gallant

Great estimating software for small to medium-sized electrical contractors

Used weekly for 6-12 months
Reviewed 2019-12-19
Review Source: Capterra

Estimating a project longhand would take a considerable amount of time. Time is money and with Esticom I can get more estimates out the door in the same amount of time which translates to more work generated. The ability to create or import databases of labour units is also extremely useful. Esticom has aggregated my material cost and labor unit information and allowed me to efficiently manage the costs of everyday and on-off take-offs.

Pros
Cloud based - I can estimate and track projects on any computer wherever I have a good internet connection Economical - Low monthly or annual costs allow a great ROI Intuitive - Assemblies are easy to customize/create Evolving - New features added monthly using real input from actual users Personal - Customer support staff have field experience as well as excellent product knowledge which translates to excellent on-boarding sessions and quick answers to questions.

Cons
The design build section could use some updating/expanding. I realize that this is not one of the main features of Esticom, but it would be nice to see a few more items in its database as it is not yet possible to add my own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Frank Bua

Esticom Value and Innovation

Used daily for 2+ years
Reviewed 2019-05-10
Review Source: Capterra

We have worked with several staff members, all our professional. They have taken our ideas and worked hard to accommodate our reporting and functional needs. You will not see that form of out of the box thinking from many other developers.

Pros
The team and I appreciated the ease of use. It has significant power to perform all the required work of the larger more expensive packages, but still gives you the flexibility to make it a custom fit for you.

Cons
Only cloud based at this moment. I hope in future releases they will issue a server based stand alone platform for our secure projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Scott McKeen

Esitcom for the Daily User

Used daily for 1-2 years
Reviewed 2020-01-08
Review Source: Capterra

Every one that I have dealt with at Esticom has been friendly, professional, and helpful. Customer service has been exemplary.

Pros
The software is easy to use. As features are added, it becomes more and more useful. The fact that your customer and existing catalog data base can be uploaded to give it a tremendous value.

Cons
There are still some issues with the way it rounds and displays some of the cost information, but customer support has been working with me on that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark Walsh, RCDD

EstiCom for Telecom Estimating

Used daily for 6-12 months
Reviewed 2019-05-07
Review Source: Capterra

EstiCom has been a great add to our business. The catalog feature keeps our quotes consistent, and the efficiencies it brings to the table have allowed us to increase the number of quotes each Estimator can send in a given time frame!

Pros
This software is affordable and cloud-based, so my team can access it from anywhere they have an internet connection. It's user-friendly, comprehensive and professional. The stock catalogs are also very helpful.

Cons
While the cloud-based software offers many benefits, it can also be a drawback if you need to be able to access your quotes while you're offline (such as in-flight or in a remote area). You're also at the mercy of the development team when you see functions/formats that could use an update, and when the software is updated (since updates are not optional).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Vadim Paliy

Great easy software gets the job done right

Used daily for 2+ years
Reviewed 2020-01-03
Review Source: Capterra

I use this for estimating big jobs. It is made very simple to add the basic information and exporting the bid sheets. It has glitches at times. I don't know if its because I use IOS products or it needs to be fixed. I do recommend this to whoever is in need for big projects. I do like the idea that you could change colors when estimating for easy understanding.

Pros
I like that the software is easy to use.

Cons
I don't like that it has glitches at times. I did request for some changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carl Sosnin

Easy to Use and Suprisingly Powerful

Used daily for 6-12 months
Reviewed 2020-01-13
Review Source: Capterra

My overall experience with Esticom has been wonderful. Having a tool that is so easy to use has let us focus more on how to improve our estimating rather than on how to use our software.

Pros
The intuitive nature of the interfaces and how easy it is to tweak my estimates.

Cons
There are a few quirks that take some getting used to. I'd say the two small things that bother me most are: 1. Not being able to add one-time-use items to the estimating section. 2. Not being able to switch between takeoff modes without deleting the entire item. (ie switching between linear and linear avg with drop)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Noel Penningyon

Esticomm Saves You Time and Improves Accuracy!

Used daily for 6-12 months
Reviewed 2019-05-07
Review Source: Capterra

I use it to prepare my larger quotes for the reasons I mentioned. I am happy with the current performance and look forward to continued improvements.

Pros
It saves me money from not having to print tons of project plans and then storing them. Esticomm saves me time by insuring I get accurate counts and distances the first time! Plus I can work from the office, at the job site or at home, which I prefer not to do, because all my files are on their site.

Cons
Esticomm does a good job of constantly upgrading the software and making improvements. There are minor improvements I would make to the functionality of the software but they usually end up doing that automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tom Lund

Olson Electric Review

Used weekly for 6-12 months
Reviewed 2019-12-20
Review Source: Capterra

Having just gotten started with the program, I am happy with the experience. Got a great response from [SENSITIVE CONTENT HIDDEN] for adding symbols to the design function database. Very happy to see that the input from users is welcome. Looking forward to really putting this software to use with some larger projects.

Pros
Design function Ability to easily jump between work stations and use at home Reports that can be issued are very professional looking

Cons
The database for devices in the design function is limited Limited database for parts that have been pre-entered

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Eber Serrano

Review

Used daily for 6-12 months
Reviewed 2020-01-08
Review Source: Capterra

Pros
I like the customer service based on the times i had called.

Cons
Not many features compared to other estimating software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Cody Nelson

ACJ Electric

Used daily for less than 6 months
Reviewed 2020-01-13
Review Source: Capterra

Overall time for completing bids has decreased drastically, to where we can complete several bids a day.

Pros
The ease of use. The software is very intuitive.

Cons
The break out portion in the estimation part of the software. There is no way to break out a certain task or job out of the bid whole to supply numbers to GCs. Also the markup calculations and profits don't add up to the percentages set in profit section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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