getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Emarsys Logo

Customer experience and marketing automation platform

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Emarsys - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Emarsys overview

What is Emarsys?

Emarsys is a marketing automation software designed to help businesses of all sizes streamline customer engagement, campaign management, and data collection operations via a unified platform. The application allows marketing teams to conduct A/B tests, configure workflows, and analyze the behavior of customers.

It enables employees to capture and store customer data in a centralized repository, manage loyalty programs, map customer journeys, and generate custom reports.

Features of Emarsys include an activity dashboard, multi-channel marketing, geofencing, in-app and browser push notifications, customer segmentation, behavioral analytics, lead management, and more.

Emarsys also lets administrators capture customers’ mobile browsing behavior, conduct surveys, and manage drip campaigns.

It also provides native integrations with many leading commerce platforms.

Key benefits of using Emarsys

Emarsys empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes.

By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands across your industry — our platform enables you to accelerate time to value, deliver superior 1:1 experiences and produce measurable results … fast.

Join more than 1,500 companies who trust Emarsys to deliver the predictable, profitable outcomes that their businesses demand and the highly personalized omnichannel experiences that their customers deserve.

Starting price


Alternatives

with better value for money

Emarsys’s user interface

Ease of use rating:

Emarsys reviews

Overall rating

4.3

/5

12

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.83/10
Rating distribution

5

4

3

2

1

6

4

1

1

0

Who uses Emarsys?

Based on 12 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Apparel & Fashion
Computer Software
Financial Services
Others

Use cases

Email Marketing
Marketing Automation
Customer Data Platform
Personalization
Customer Engagement

Emarsys's key features

Most critical features, based on insights from Emarsys users:

Template management
Real-Time data
List management
Spam blocker
Customer database
Customizable fields

All Emarsys features

Features rating:

Customer segmentation
Multi-Channel marketing
Mobile optimization
Marketing automation
Campaign management
Email campaign management
A/B testing
Lead management
Loyalty cards
Lead capture
Landing pages/web forms
Loyalty program
Image library
Membership management
Mobile access
Gift card management
Multi-Campaign
Activity dashboard
Multiple data sources
Multivariate testing
Personalization
Predictive analytics
Predictive modeling
Promotions management
Real-Time analytics
Reporting & statistics
Reporting/Analytics
Rewards management
ROI tracking
Segmentation
Social marketing
Social media integration
Third-Party integrations
Website visitor tracking
WYSIWYG editor
Activity tracking
API
Audience targeting
Autoresponders
Behavior tracking
Behavioral analytics
Campaign analytics
Campaign scheduling
Campaign Segmentation
CAN-SPAM compliance
Click tracking
Contact database
Contact management
CRM
Customer profiles
Customer surveys
Customizable branding
Customizable forms
Customizable templates
Data integration
Drag & drop
Drip campaigns
Dynamic content
Email management
Email marketing
Email tracking
Engagement tracking
Event triggered actions
Gamification
GDPR compliance

Emarsys alternatives

Emarsys logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Omnisend logo
visit website

Starting from

16

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ZoomInfo Sales logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CleverTap logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Emarsys pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Emarsys price and value

Value for money rating:

Emarsys support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Documentation
In Person
Webinars
Videos

Emarsys FAQs

Q. What type of pricing plans does Emarsys offer?

Emarsys has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Emarsys?

Emarsys has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Emarsys support?

Emarsys supports the following languages:
English, Chinese (Simplified), French, German, Russian, Spanish, Turkish


Q. Does Emarsys offer an API?

Yes, Emarsys has an API available for use.


Q. What other apps does Emarsys integrate with?

Emarsys integrates with the following applications:
Shopify Plus, Adobe Commerce, SAP Commerce Cloud


Q. What level of support does Emarsys offer?

Emarsys offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories