FareHarbor Features & Capabilities

FareHarbor

Acuity Scheduling

Eventbrite

FareHarbor provides industry-leading online ticketing and booking solutions for tours, activities, attractions, and events. Through intuitive features and one centralized Dashboard, FareHarbor eases operations for 13,000+ businesses worldwide.

Activities Booking

Alerts/Notifications

Automated Scheduling

Barcode/Ticket Scanning

Booking Management

Booking Notes

Calendar Management

Calendar Sync

Central Reservation System

Channel Management

Confirmations/Reminders

Credit Card Processing

Customer Data Management

Customer Database

Customer Support

Customizable Reports

Data Import/Export

Discount Management

Employee Management

Event Calendar

Event Management

Event Scheduling

GDS/OTA Integration

Group Reservations

Group Scheduling

Inventory Management

Invoice Management

Mobile Access

Mobile Ticketing

Multi-Day Booking

Multi-Language

Multi-Location

Online Booking

Online Payments

Online Ticketing

Package Creation

Payment Processing

Point of Sale (POS)

Pricing Management

Promotions Management

Rate Management

Real-Time Updates

Reminders

Reporting & Statistics

Reporting/Analytics

Reservations Management

Reserved Seating

Resource Management

Room Booking

Sales Reports

Search/Filter

Seating Map

SMS Messaging

Social Media Integration

Third Party Booking

Third-Party Integrations

Ticket Reservations

User Management

Vendor Management

Waiver Management

Website Integration

Website Management

Peek Pro

Beyonk

TripWorks

Xola

Regiondo

Bókun

Rezdy

TrekkSoft

Checkfront

Reliable, professional, honest.  Every question is answered.  Every promise fulfilled.  What more is there?

My Only Regret Is Not Starting Sooner

Hi Dave - 

Thank you for taking the time to write this review! FareHarbor was designed to help tour operators, such as yourself, grow their businesses - we are happy to hear that you have been able to leverage the software to handle the operational day to day of your business. We look forward to growing this partnership! 

Thank you!

Very good software for new Tour Operators

Thank you for your review and feedback on the cadence of our marketing emails. 

Our non-profit arts organization / national historic landmark started shopping for a new ticket vendor amidst the pandemic when our formerly tried and true ticketing vendor (BrownPaperTickets) became negligent and withheld earned income from ticket sales for our events that took place in 2020. A sales rep from FareHarbor had been regularly reaching out to check in with us and see if we wanted to learn more about their product, and while shopping for a new service I spent countless hours doing research and speaking with representatives from several ticketing vendors (EventBrite, SimpleTix, etc.) and decided to give FareHarbor a shot as well. The sales representative was fantastic and thorough, answered all of my questions (and subsequent questions), provided support, and was highly transparent about everything - fees, onboarding, etc. We made the decision to try FareHarbor primarily because of how customizable their services are, the autonomy we get as a customer, the support provided by their team, how seamlessly it integrates with our website, and the fact that the branding is on point. Most other services have their own logo front and center with your business's logo and information secondary, and with FareHarbor all communication and interfacing makes our branding, logo and information top priority with subtle branding of their own. We are over the moon with their software and service!

Fantastic software that seamlessly integrates with your site

Hi Sarah - 

Thank you for sharing your review of FareHarbor, we appreciate you taking the time to share this detailed feedback and comments!

We are thrilled to hear you had a great experience working with our teams to get you onboarded and set up and we are excited to have you as part of the FareHarbor Family.

We look forward to growing this partnership with you!

Overall we are booking field trips, tours, and other events.  There are multiple users and multiple locations that we are all trying to book within.  In the event we are all paying very close attention to what is going on everywhere, we can manage with no problems, however, if we are very busy or someone is very stressed to get something on Fareharbor in a hurry, it is possible to double book something without Fareharbor having any warning.  

Works for basic needs, but has gaps

Hello - thank you for taking the time to write this honest review of your experience with FareHarbor. 

It is great to know you've been able to take advantage of our features and customization. 

Regarding your resources and overlapping event reservations, please reach out to our 24/7 Support team! We can review your current set up and provide any recommendations for optimizing your existing resources.  

We have a small company is Fareharbor covers all our needs.

Perfect API for your daily work

Best Online reservation system 

Good for small operators and their first access to technology

Thank you for sharing your review with us! We cannot improve without your feedback. Please reach out to our Support team with any questions you have 24/7.

Overall, FareHarbor is a great option for any tourism-related company looking to improve client satisfaction, streamline scheduling procedures, and increase income.

For companies in the travel and tourist sector, FareHarbor is a potent reservation and scheduling to

Thank you for your review! We strive to provide each client with the tools and reporting software they need to make the right decisions for their business. 

From customer support to foolproof features, our experience with FareHarbor has been superb.

Thanks for the great review, Kaitlin! We appreciate the feedback and your suggestions for improvement. We'll also be sure to forward your compliment to Kristin! If there's ever anything we can help with, please don't hesitate to reach out! 

Went from being very satisfied to poor experience within the last 12 months.

Fareharbor is headed in the wrong direction

Hello, thank you for leaving your review. We know the Sites fee change may have come at a surprise. Your feedback is taken seriously and will be reviewed by our team. 

All in One Booking / POS System

Hello Bridgette, thank you for leaving your review! We will pass along your feedback on reporting. 

Saves time, improve overall efficiency and customer satisfaction.

Seamless offline to online inventory management

Hello Lucy, thank you so much for the review! Your feedback is greatly appreciated. 

Extremely disappointed with them.  They changed the fee structure and would not credit our funds into their account so that we can refund clients, despite numerous calls and emails requesting to do so.  Very poor customer service.

Very disappointing service

Hello Al, thank you for leaving your review. Your feedback has been noted!

Decent. At a certain point, we gave up on the software. It simply didn't fit our business.

Decent Booking Tool That's Not Suited for Everyone

Hello Derek, thank you for sharing your review! We will relay this feedback to our team. 

I have been using FareHarbor for over 15 months on a daily basis as I give tours on a Segway part time. Its easy to monitor on my mobile home screen and gather data about a client before they arrive.  It also lets me know what liability forms they have completed before their arrival. Overall I am happy with my FareHarbor experience.

FareHarbor and Tour Management 

Hello Larry, thank you for taking the time to leave a review! In terms of your double booking issue, we recommend reaching out to our Support team for any questions. https://fareharbor.com/support/

FareHarbor allowed us to bring our reservations online

Hello, we are so happy to have you join the FareHarbor family! Thank you for leaving us your feedback. 

Overall the experience that I have with FareHarbor is very Fair and good.

Fair in FareHarbor

Overall FareHarbor is our source of truth for all things about our reservations, our scheduled tours and our guide assignment.  I now use one of the FarHarbor reports as the basis for guide compensation, so it is fully integrated into our business operations.  My interactions with their support organization have been very satisfying.

Great fit for a medium sized tour operator

Un super outil de réservation et de prise de rendez vous

A great booking and appointment making tool

Hi David, thank you for taking the time to review our product!

Highly Recommended Software for Tour Operator

Average at best

Thank you for taking the time to share your feedback!

Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools. 

Well structered and efficient online booking management platforms

Fareharbor have been great to deal with and the system easy to use

Fareharbor 2022/2023

Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily. The customer service is great. Their knowledge base and resources are outstanding as well as there in person customer service. 

FareHarbor Features

Features Summary

Screenshots

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