Compare Freshdesk with Similar Apps

Freshdesk Reviews

Freshdesk

Online Customer Support Software & Helpdesk Solution
154 reviews
Visit Website

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 8 more

Pricing

Starting from

Free

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

154 user reviews

Ease of use

Value for money

Customer support

Last review

9th of September, 2016

Vendor responds to reviews?

Yes

View all reviews

Users

By industry


By company size


By country


Statistics are based on 77 users from the GetApp community.

See more

Features

Chat
Email Integration
Gamification
Invoices
Knowledge Base
Timer
Learn more

Integrations

ActiveCampaign
Campaign Monitor
Constant Contact
Dropbox
Facebook
G Suite
Gmail
Google Analytics
Google Calendar
MailChimp
Microsoft Outlook
PayPal
QuickBooks
Salesforce Sales Cloud
Stripe
Twitter
Wordpress
Xero
Zapier
Zendesk
Total integrations 120
View all

Security

Certifications

Payment Card Industry (PCI) Data Security Standards (DSS)
SOC 1/SSAE 16/ISAE 3402
SOC 2

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

Alternatives

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SysAid Reviews

SysAid

One Service Desk. All Essentials.
35 reviews

Social media following

   67,632

  17,890 


Freshdesk Reviews

Freshdesk

Online Customer Support Software & Helpdesk Solution
154 reviews Visit Website

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