App comparison
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Online helpdesk system and customer service software
Total
107
184
130
features in common
107
features in common
Zendesk Suite user ratings
Top features
Real Time Data
Customer Complaint Tracking
Audit Trail
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$49/month
Value for money
What users say about Zendesk Suite's value for money
Total
57
74
130
features in common
57
features in common
Kayako user ratings
Top features
Service Level Agreement (SLA) Management
Real-Time Chat
Interaction Tracking
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$30/month
Value for money
What users say about Kayako's value for money
Categories in common
Total
66
82
130
features in common
66
features in common
Cayzu user ratings
Unique features
Real Time Reporting
Help Desk Management
Active Directory Integration
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$4/month
Value for money
What users say about Cayzu's value for money
Total
57
160
130
features in common
57
features in common
Pipedrive user ratings
Top features
Offline Form
Lead Distribution
Time on Site Tracking
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$15/month
Value for money
What users say about Pipedrive's value for money
Categories in common
Total
103
158
130
features in common
103
features in common
Zoho Desk user ratings
Top features
SSL Security
Workflow Configuration
Customer History
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$14/month
Value for money
What users say about Zoho Desk's value for money
Total
93
403
130
features in common
93
features in common
Bitrix24 user ratings
Top features
Client Database
Pipeline Management
Financial Management
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$61/month
Value for money
What users say about Bitrix24's value for money
Total
81
136
130
features in common
81
features in common
Vivantio user ratings
Top features
Remote Access/Control
IT Asset Management
Customizable Branding
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$42/month
Value for money
What users say about Vivantio's value for money
Total
64
98
130
features in common
64
features in common
Froged user ratings
Top features
Multi-Channel Communication
Third Party Integrations
Knowledge Management
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
€79/month
Value for money
What users say about Froged's value for money
Total
102
174
130
features in common
102
features in common
LiveAgent user ratings
Top features
Inbox Management
Chat/Messaging
Computer Telephony Integration
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$15/month
Value for money
What users say about LiveAgent's value for money
Total
86
185
130
features in common
86
features in common
Front user ratings
Top features
Collaboration Tools
Contact Database
Chat/Messaging
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$19/month
Value for money
What users say about Front's value for money
Total
68
207
130
features in common
68
features in common
Zoho CRM user ratings
Top features
Real Time Notifications
Email Alerts
Wiki
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$20/month
Value for money
What users say about Zoho CRM's value for money
Categories in common
Total
43
70
130
features in common
43
features in common
Userlike user ratings
Top features
Live Chat
Website Visitor Tracking
Virtual Assistant
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$100/month
Value for money
What users say about Userlike's value for money
Categories in common
Total
39
71
130
features in common
39
features in common
SOGEDES.X user ratings
Unique features
Call Scripting
Agent Interface
Text to Speech
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Categories in common
Total
79
181
130
features in common
79
features in common
Intercom user ratings
Top features
Contact Management
Interaction Tracking
API
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$67/month
Value for money
What users say about Intercom's value for money
Total
77
97
130
features in common
77
features in common
Kustomer user ratings
Top features
Live Chat
Queue Management
Communication Management
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$29/month
Value for money
What users say about Kustomer's value for money
Categories in common
Total
11
17
130
features in common
11
features in common
Fullview user ratings
Top features
Two-Way Audio & Video
Screen Sharing
Remote Access/Control
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Categories in common
Total
53
81
130
features in common
53
features in common
elevio user ratings
Top features
Proactive Chat
Live Chat
Content Management
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$99/month
Value for money
What users say about elevio's value for money
Total
69
97
130
features in common
69
features in common
FuseDesk user ratings
Unique features
Data Visualization
Auto-Responders
Website Integration
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Categories in common
Total
69
226
130
features in common
69
features in common
EngageBay user ratings
Top features
Lead Nurturing
ROI Tracking
Dynamic Content
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Pricing
Starting from
$14.99/month
Value for money
What users say about EngageBay's value for money