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Hona Logo

Hona: Revolutionizing Client Communication for Law Firms

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Hona - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Hona overview

What is Hona?

Hona: Revolutionizing Client Communication for Law Firms

Stop wasting time on unnecessary calls. Hona simplifies communication by automating routine client updates, allowing attorneys to focus on building relationships. Clients can track their case status in real-time—just like tracking a package—leading to fewer interruptions and improved satisfaction. With 37% of an attorney’s day spent on communication, much of it inefficient, Hona saves time and reduces distractions. Seamlessly integrating with Clio, MyCase, and Filevine, Hona enhances client trust, generates more referrals, and boosts firm growth without the need for additional staff or higher costs.

Join the growing number of firms using Hona to streamline operations and provide a better client experience.

Key benefits of using Hona

Automatic Case Updates
Text Message Updates
Data Infused Updates
Custom Built For You
Add Videos to Updates
Send FAQ's
Reporting on Utilization
Mass Messaging
Good Review Assistance
Drip Campaigns
Review Generation
Proactive Client Updates
Automated Forms
Two-Way Texting
White Label Branding
Seamless Integrations
Quick Setup
Satisfied Clients
Client Communication

Starting price


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Hona’s user interface

Ease of use rating:

Hona reviews

Overall rating

4.1

/5

9

Positive reviews

78

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.71/10
Rating distribution

5

4

3

2

1

7

0

0

0

2

Hona's key features

Most critical features, based on insights from Hona users:

SMS messaging
Chat/Messaging
Content management
Alerts/Notifications
Customer history
On-Demand communications

All Hona features

Features rating:

Third-Party integrations
Client management
Client portal
Search/Filter
Template management
Video support
Reporting & statistics
Drag & drop
Customizable templates
Real-Time analytics
Ratings/Reviews
Question library
Question branching
Personalization
NPS survey structure
NPS of customers
Multi-Language
Multi-Channel distribution
Multi-Channel communication
Mobile survey
Interactive content
Real-Time chat
Real-Time data
Real-Time reporting
Reminders
Reporting/Analytics
Role-Based permissions
Secure data storage
Self service portal
Single sign on
SSL security
Survey/Poll management
Surveys & feedback
Website integration
Workflow management
2-Way messaging
Access controls/permissions
Active directory integration
Activity dashboard
Activity tracking
API
Archiving & retention
Autoresponders
Batch communications
Calendar management
Case notes
Collaboration tools
Commenting/Notes
Communication management
Conditional logic
Content library
CRM
Customer database
Customer experience management
Customizable branding
Customizable fields
Customizable forms
Customizable questions
Data import/export
Data security
Document management
Electronic signature
Feedback management
File sharing
Forms management
Interaction tracking

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Hona integrations (21)

Integrations rated by users

We looked at 9 user reviews to identify which products are mentioned as Hona integrations and how users feel about them.

Filevine logo
Filevine

Integration rating: 4.5 (4)

It makes it easier on us to just stay within FV to communicate or calendar things for clients. We don't need to go back and forth between Hona and FV to update our system and them as well.

We use the app integration to easily access communications while in the client file

Verified reviewer profile picture

Anonymous R.

Manager

1/2

Hona support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars

Hona FAQs

Q. Who are the typical users of Hona?

Hona has the following typical customers:
Freelancers, Small Business

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Q. What languages does Hona support?

Hona supports the following languages:
English


Q. Does Hona support mobile devices?

Hona supports the following devices:
Android, iPad, iPhone


Q. Does Hona offer an API?

Yes, Hona has an API available for use.


Q. What other apps does Hona integrate with?

Hona integrates with the following applications:
Filevine, HubSpot Marketing Hub, PracticePanther Legal Software, LawBase, Zapier, 8am CasePeer, 8am MyCase, Lawcus, SmartAdvocate, Rocket Matter, CARET Legal, Smokeball, Litify, Salesforce Sales Cloud, Jove, CloudLex, Docketwise, Legistify, HighQ, HubSpot CRM


Q. What level of support does Hona offer?

Hona offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base

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