App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Infor CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Account-centric CRM for sales, marketing & customer service
Table of Contents
Is this product right for your business?
Find out with a
Infor CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Infor CRM overview
What is Infor CRM?
Infor CRM - formerly SalesLogix - is an enterprise-level customer relationship and experience management tool that offers a number of industry-specific solutions. Infor manages all your customer interactions from one place and provides intelligence on the value of interactions, providing suggestions on cross-selling, up-selling, and issue resolution. Infor CRM integrates marketing, sales, and customer service features that help to generate insights and provide recommendations on how to increase retention and revenue.
Infor CRM is tailored to meet the needs of a number of specific industries. The CRM app serves the financial services, hospitality and gaming, retail, telecom, fashion, healthcare, high tech, manufacturing industries and more. Infor integrates an enterprise-level CRM, CXM and a social CRM tool into one complete customer management application.
Infor CRM is offered as part of the Infor Epiphany package. The CRM solution you adopt can be tailored to meet the specific needs of your industry. Infor Epiphany include a marketing resource management tool to manage all marketing campaigns and activities, ensuring marketing resources are utilized in the most effective way.
Epiphany Marketing and Analytics allows you to understand customer data and use it to carry out targeted, multi-channel campaigns. The Epiphany Sales and Service tools allow you to access customer transactional history and current data to provide personalized offers and issue resolution to key clients.
Key benefits of using Infor CRM
Customer Interaction Hub: Store and view all customer interactions in a single glance. Analyze customer interactions and see suggested actions. Specifically designed for the financial services and telecommunication industries.
Inforce: Infor´s native Salesforce app that lets you connect your Infor ERP system with your Salesforce lead management tools.
Industry-specific Solutions: Including Infor Hospitality, Infor High Tech & Electronics, and Infor Manufacturing.
Starting price
Alternatives
with better value for money
Infor CRM’s user interface
Infor CRM reviews
Overall rating
3.7
/5
25
Positive reviews
60
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.95/10
5
4
3
2
1
10
5
5
4
1
Elaena B.
naveen k.
project consultant
Verified reviewer
Anonymity request
Kathleen M.
Lead Development Admin
Kathleen M.
Lead Development Admin
Verified reviewer
Anonymity request
Who uses Infor CRM?
Based on 25 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsInfor CRM's key features
Most critical features, based on insights from Infor CRM users:
All Infor CRM features
Features rating:
Infor CRM alternatives
Infor CRM
Starting from
65
Salesforce Sales Cloud
Starting from
No pricing info
Bitrix24
Starting from
No pricing info
Zoho CRM
Starting from
No pricing info
Infor CRM pricing
Value for money rating:
Starting from
65
User opinions about Infor CRM price and value
Value for money rating:
To see what individual users think of Infor CRM's price and value, check out the review snippets below.
Elaena B.
naveen k.
project consultant
Infor CRM integrations (40)
Top integrations
Infor CRM support options
Typical customers
Platforms supported
Support options
Training options
Infor CRM FAQs
Infor CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Infor CRM support?
Infor CRM supports the following languages:
Chinese (Simplified), Czech, English, French, German, Italian, Japanese, Russian, Spanish
Q. Does Infor CRM support mobile devices?
Infor CRM supports the following devices:
Android, iPad, iPhone
Q. Does Infor CRM offer an API?
No, Infor CRM does not have an API available.
Q. What level of support does Infor CRM offer?
Infor CRM offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base