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Phorest
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Salon software for business management and growth
Table of Contents
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Phorest - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Phorest overview
What is Phorest?
Phorest Software is an all-in-one solution used by over 155,000 hair and beauty professionals worldwide. Phorest is proud to be a life force for our industry, offering everything you need to manage, market and grow your business. We believe in the human touch that is at the heart of the salon industry, which is why we are the only software to dedicate a Salon Success Manager to every account. We strive to empower businesses through mentoring, education, and our unrivaled customer support. Phorest can take your business to the next level with: An Optimized Salon Appointment Calendar: - Link staff to specific rooms and services. Managing team schedules, booking and waitlists are easy whether you have one location or more. PhorestGo, Our Powerful Salon App: - Manage your appointments, scan inventory, store before-and-after photos, and motivate your team from the palm of your hand. Set different access levels for staff and managers. 24/7 Online Salon Bookings: - From any page of your business website, directly from your social media or your custom, branded salon booking app. Sophisticated Reporting Made Simple: - Track staff performance, finances, and important KPIs The Phorest Marketing Suite: - Use our professional templates (we have thousands!), spell-check and imagery gallery to schedule polished SMS and email marketing campaigns in minutes. Target clients based on their service history and track your ROI all the way to the register. Online Reputation Manager - Get More 5-Star Reviews: - Phorest automatically sends your clients review requests. Top reviewers are prompted to post to Google or Facebook with one simple click, while you can monitor and respond from one place. Treatcard - A Salon Loyalty Card that works for you: - Choose to only allow clients to use points on treatments and products they’ve never bought before – introducing them to more of your offering.. Phorest makes sure you’ve made 14 times the price of a treat before a client can claim it.
Who uses Phorest?
By industry, Phorest reviewers are most commonly professionals in health, wellness and fitness (44%). The most frequent use case for Phorest cited by reviewers is salon management (86% of reviewers).
What do users say about Phorest pricing?
Some users say Phorest offers good value for money, appreciating honest pricing and affordable payment programs. However, some reviewers feel the software is expensive for smaller businesses and report hidden charges and high costs for certain features.
Starting price
Pros & Cons
Responsiveness
Navigation
Oversight
Assistance
Transactions
Affordability
Phorest’s user interface
Phorest pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Phorest?
Reviewers appreciate Phorest for its intuitive interface, robust salon management features, and effective online booking system, which they say streamline daily operations and improve client engagement. They find the marketing tools, automated reminders, and comprehensive reporting valuable for attracting new clients and retaining existing ones, while praising the ease of training staff and accessing support resources.
Users report that customer support is responsive and knowledgeable, often resolving issues quickly via phone or email. They note occasional challenges with learning advanced features, managing staff schedules, and extra costs for online bookings or SMS, but feel the benefits outweigh these drawbacks.
Select to learn more
Who uses Phorest?
Based on 411 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Phorest's key features
Most critical features, based on insights from Phorest users:
All Phorest features
Features rating:
Phorest awards
Phorest alternatives
Phorest
Starting from
No pricing info
Timely
Starting from
26
Per month
Acuity Scheduling
Starting from
20
Per month
Pabau
Starting from
59
Per month
Phorest pricing
Pricing plans
Pricing details:
Starter
No pricing info
Features included:
- Scheduling & Online Bookings with Deposits
- Automated email & SMS alerts and review requests
- Reconnect SMS to keep clients coming back
- Marketing Suite updated monthly with new templates & free imagery
- Secure & smart client cards
- Video consultations
- Loyalty program
- Staff rostering & management
- Smart Point-of Sale system
- Cardless checkout with stored cards
- Boost retail sales with ‘Expert Recommendations’ SMS
- Stock management
- Local support team on-call Mon-Sat
- Sell gift cards online
- Inventory Management
- Our advanced reporting suite
- A dedicated Salon Success Manager to help you set goals and make the most of the tools in Phorest
- SMS rates at 5 cent/message
Grow
No pricing info
Features included:
- Pre-send custom or template Digital Consultation Forms
- Reconnect SMS to keep clients coming back
- TreatCard Client Loyalty Program
- Increase recurring revenue with Memberships
- Set up your very own Online Store & sell more retail product
- Your staff can track their own performance metrics on PhorestGo
- Get better SMS rates at 4 cent/message + 1,000 free SMS
- Reserve with Google integration
Complete Advantage
No pricing info
Features included:
- Monitor your online presence, grow your online visibility & automatically gather invaluable client feedback & reviews using Phorest’s ‘Online Reputation Manager‘
- Even better SMS package: 5,000 FREE sms / month
- Set gamified challenges and goals for staff based on salon metrics and track progress on PhorestGo
- Reserve with Google integration
Elite
No pricing info
Features included:
- Your Salon Branded Booking App
- Phorest Chat 2 Way Messaging
- 27,500 FREE SMS (20,000 free SMS + 7,500 included with 2 Way SMS)
- Reserve with Google integration
- Meta Integrated Marketing
User opinions about Phorest price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Phorest's price and value, 50% mention it in a positive light.
Some users say Phorest offers good value for money, appreciating the honest pricing and payment programs that make it affordable. Reviewers indicate that ongoing support fees include upgrades without extra costs, and some find the software's wide-ranging capabilities save them money. Users think the monthly payments are reasonable compared to previous costs, and they value the inclusion of features like unlimited users and an app without extra charges. However, some reviewers feel the software is expensive, especially for smaller businesses, and mention hidden charges and high costs for certain features. They also report dissatisfaction with the cost of texts and treat cards.
, and
To see what individual users think of Phorest's cost and value, check out the review excerpts below.
Becky W.
CEO
Phorest integrations (5)
Integrations rated by users
We looked at 411 user reviews to identify which products are mentioned as Phorest integrations and how users feel about them.
Integration rating: 4.5 (8)
“So far we’ve had success with the integration but I think there are needed improvements still. Our main source of marketing is Instagram and it’s crucial that it makes sense to pay the added fee and see clear results.”
“To attract potential new clients and help retain existing ones. Also for potential new staff and retention of existing ones.”
Heather G.
Operations Manager
Other top integrations
Phorest customer support
What do users say about Phorest customer support?
Customer support rating:
We analyzed 100 verified user reviews to identify positive and negative aspects of Phorest customer support.
Widespread user sentiment highlights Phorest's prompt, friendly, and efficient customer support for resolving issues quickly.
A significant portion of users praise the professionalism, patience, and helpfulness of support staff, even with complex queries.
Broad user base values the ongoing training, onboarding assistance, and consistent follow-up provided by the support team.
A minority of users report slower response times recently and occasional unhelpful or dismissive support experiences.
Support options
Training options
To see what individual users say about Phorest's customer support, check out the review snippets below.
“Pros - Cloud Based, Support is excellent, they offer outstanding training and customer service, they listen to their customers with User Voice, and they genuinely care about your business.”
Chris C.
Managing Director
“The service and support is amazing, we have had ongoing training for all our staff, If we are stuck on any difficulty amazing support is just a call away. ”
Matthew J.
Stylist
“The reason I gave 4 star for customer service , from last few months they do not response as quickly as they used to be .”
Harpreet S.
Owner
Phorest FAQs
Phorest has the following pricing plans:
Pricing model: Subscription
Q. What are the benefits of using Phorest?
Key Benefits:
Boost Rebookings: Rebooking + Reconnect Messages
- Phorest learns your clients’ booking patterns and can automatically send them a text when they are most likely to rebook. Reconnect helps you to identify and win back lapsing clients
-Canadian salons sending rebooking SMS generated revenue 101 times greater than the cost incurred from sending the rebooking messages*
-Canadian salons, on average, “saved” 37 clients during the first three months of 2022, generating $801 from the Reconnect feature.*
Increase Your Clients’ Average Spend: Treat Card + The Marketing Suite
- The Treatcard is the largest loyalty system in the industry, with over 4 million end-users. Phorest marketing tools are the next best thing to having your own marketing team.
-27% of clients rewarded with Treatcard come back and pay full price for that product or service
-Canadian salons generated $100 in revenue for every 100 Marketing text messages they send*
Win New Clients: Phorest’s Online Reputation Manager
- Win the Google search and stand out to new clients with your sparkling reviews.
-For Canadian salons using Online Reputation, 95% of their Google reviews have a 5-star rating*
-Canadian salons sending automatic review requests were 543% more likely to receive a client review
*According to data for Phorest clients operating in Canada from January 2022 to March 2022
Q. Who are the typical users of Phorest?
Phorest has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Phorest support?
Phorest supports the following languages:
English, Finnish, German
Q. Does Phorest support mobile devices?
Phorest supports the following devices:
Android, iPad, iPhone
Q. Does Phorest offer an API?
No, Phorest does not have an API available.
Q. What other apps does Phorest integrate with?
Phorest integrates with the following applications:
Instagram
Q. What level of support does Phorest offer?
Phorest offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
