Reservio Features

Reservio

Online booking & appointment scheduling software

4.62/5 (66 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Tracking
Attendee Management
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Check-in/Check-out
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Communication Management
Confirmation/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Drag & Drop
Electronic Payments
Email Invitations & Reminders
Email Management
Email Marketing
Employee Database
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Faculty/Staff Management
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Loyalty Program
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multi-Provider Practice
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Records Management
Patient Scheduling
Payment Processing
Performance Metrics
Physician Management
Practice Management
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Resource Scheduling
Role-Based Permissions
Room Booking
SMS Messaging
SMS Reminders
Schedule Distribution
Scheduling
Self Service Portal
Social Media Integration
Sport Coaching
Staff Management
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
Vacation/Leave Tracking
Wait List Management
Website Integration
Learn moreCompare App
API
Access Controls/Permissions
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Tracking
Attendee Management
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Check-in/Check-out
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Communication Management
Confirmation/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Drag & Drop
Electronic Payments
Email Invitations & Reminders
Email Management
Email Marketing
Employee Database
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Faculty/Staff Management
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Loyalty Program
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multi-Provider Practice
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Records Management
Patient Scheduling
Payment Processing
Performance Metrics
Physician Management
Practice Management
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Resource Scheduling
Role-Based Permissions
Room Booking
SMS Messaging
SMS Reminders
Schedule Distribution
Scheduling
Self Service Portal
Social Media Integration
Sport Coaching
Staff Management
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
Vacation/Leave Tracking
Wait List Management
Website Integration
Visit WebsiteCompare App
API
Access Controls/Permissions
Alerts/Notifications
Appointment Management
Appointment Scheduling
Attendance Tracking
Attendee Management
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Business Coaching
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Check-in/Check-out
Class Management
Class Scheduling
Client Database
Client Management
Client Portal
Client Profiles
Communication Management
Confirmation/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Drag & Drop
Electronic Payments
Email Invitations & Reminders
Email Management
Email Marketing
Employee Database
Employee Management
Employee Scheduling
Event Calendar
Event Management
Event Scheduling
Facility Scheduling
Faculty/Staff Management
For Salons and Spas
Gift Card Management
Group Scheduling
HIPAA Compliant
Life Coaching
Loyalty Program
Maintenance Scheduling
Member Management
Membership Management
Mobile Access
Mobile Alerts
Mobile App
Multi-Location
Multi-Provider Practice
On Call Scheduling
Online Booking
Online Payments
Online Registration
Patient Intake
Patient Management
Patient Records Management
Patient Scheduling
Payment Processing
Performance Metrics
Physician Management
Practice Management
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Resource Scheduling
Role-Based Permissions
Room Booking
SMS Messaging
SMS Reminders
Schedule Distribution
Scheduling
Self Service Portal
Social Media Integration
Sport Coaching
Staff Management
Team Calendars
Template Management
Third Party Integrations
Treatment Packages
Vacation/Leave Tracking
Wait List Management
Website Integration
Visit WebsiteCompare App

Reservio Feature Reviews

25 reviewers had the following to say about Reservio's features:

EDUARDO O.

Multidisciplinary, flexible, functional and robust.

2020-01-06

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love.

Pros

One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Cons

However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vanessa D.

Easy to learn and implement for anybody

2020-07-27

I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it.

Pros

The statistics and data reports are extremely useful and important for us to access and assess data quickly and efficiently.

Cons

It would be great to have a html code that allows me to embed the calendar into our website rather than just putting a link to the booking form.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adriana A.

Best choice

2021-05-05

I can focus on other tasks because my dates are easily organized.

Pros

Is also very simple to configure because it has a highly intuitive and friendly interface.

Cons

It doesn't have a mobile application or invoice generation tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Monika H.

NGO and Reservio

2021-04-13

Pros

I am happy to use reservio, also customer service is nice and ready to help.

Cons

maybe little bit more mobile friendly. but it is ok.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary G.

free trial

2020-07-30

Pros

I choose this software for the combination of calendar management and reminders sent to our clients/members.

Cons

It was a bit difficult to get in touch with the support but once I did, I got friendly and personnal advice.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Enrique G.

EXCELENTE SERVICIO

2021-02-24

excelent

Pros

easy to use efficient practical linked to my own personal webpage

Cons

I would just suggest to be faster in the mobile app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alberto P.

Un prodotto che semplifica la gestione

2021-02-11

Pros

Ha un’ottimo aspetto su mobile

Cons

Per ora nulla; lo stiamo utilizzando da poco, ma sembra che tutto sia davvero ok

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim P.

Reservio for schools

2021-03-19

We like the use of it.

Pros

Make reservations and give back the collected information to the client and to the organisation as a mail or a calendar item.

Cons

As a school we do have irregular appointments e.g. contact moments with parents.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan B.

Great for scheduling school appointments

2020-09-24

It schedules for us and we can control the time slots.

Pros

Enabled us to effortlessly schedule parent appointments for 1:1 virtual reading sessions during lock-down.

Cons

Need a little time to get used to the interface and select times etc to book.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah C.

Simply amazing customer service

2020-07-30

This task used to be managed by volunteers by email which took MANY hours.

Pros

The software has saved me many hours of voluntary work arranging Uniform fittings by email

Cons

No cons experienced so far and when a few things were unclear during set up, the Live chat function is a great way of asking questions / asking for support which is always given promptly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sara S.

Like the simplicity but faulty email reminders, and poor response from company

2014-07-18

If a feature is available with the free service, shouldn't it be working?

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Hynek P.

Not 100% solution, unfortunately

2016-08-09

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Pros

Customer service reacts very quickly

Cons

It does not work as it should. Synchronization issues are still appearing after serveral months

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Levi C.

Young Carers

2021-01-22

Excellent service received from Reservio. We cant wait to start using the Pro software now we have upgraded.

Pros

I absolutely love that the app emails clients confirmations emails.

Cons

It would be useful to be able to trial the additional features not included in the free trial (personalised messages) before purchasing.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard T.

Great for our Disabled (inclusive) cycling sessions at Birkenhead Park

2021-04-27

It's a clean and well designed app with good UX so the experience is good.

Pros

We can also use the communications for our wider charity activities and communications

Cons

Block/repeat bookings would be handy, so you can book 10 week slots. Although I can manually book a repeat.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachel M.

Great

2015-01-06

Nice, modern looking interface, easy for me to use, easy for my clients to use, quick response with queries.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cintya M.

The best choice

2021-07-13

The ability to book in my facility has been great, definitely it is something to consider if your company wants to have a better service with clients. It is a must get software in my opinion.

Pros

From the UI standpoint, it is very clean, organized and well thought for the user.

Cons

Something that has been annoying me quite a bit is that we are allowed to create accounts for some customers, but there is no apparent way for them to log in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melani W.

Very easy to use, clean look

2015-05-09

It was very easy to use, and I picked it up in no time. The Calendar view seems a bit glitchy, and it would be nice to be able to change the backgrounds on the calendar for scheduled versus non-scheduled time periods so it's not white on white, but I can live with that.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alexander N.

Alex Neiford's Review

2014-05-19

I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Reservio


Hi Alex, thank you for such a warm feedback. We are very glad you are satisfied with our services and I hope our product will serve your needs well. We are already taking steps to add more information to our homepage. Thanks for letting us know about this!

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Matthew J.

Easy Booking Software

2020-06-30

Reservio is helping us with bookings of our sports facilities following COVID-19. It allows us to comply with current guidelines surrounding a return to sport.

Pros

The calendar of available sessions is clear and concise for members to use.

Cons

A little fiddly to set up initially, but easy once you get going.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Basile B.

Great system and great support

2020-06-02

It is an easy-to-setup system that looks modern and offers all the features adapted to my needs (guided tours booking for a chateau in France).

Pros

Reservio is easy to setup, it looks great but it's the support team that is really outstanding : they answered quickly, they adapted an offer to my needs and on top of that they are really nice people.

Cons

If they could offer more design options, it will be even better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ismael B.

Excellent app !

2020-10-28

Pros

With containment, I was obliged to control the flow of people coming to my premises, and the best way to do this was by appointment.

Cons

Even if the application is complete and functional, personalisation by company is not possible. BUT we can easily communicate our needs to developers who say they are taking it into account for the future and that's great :)

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul S.

Excellent scheduling package

2021-08-09

We wanted to get away from Google data-rape - which we have done.

Pros

Reasonably easy to set up though not particularly intuitive - we got there in the end

Cons

Can't book 24hr events. Can't book 24hr events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Sander v.

Reservio to be used for Covid registration

2020-06-15

Due to Covid, a maximum of 100 people is allowed in each service. We will use Reservio to register visitors upfront.

Pros

Easy setup, interface.

Cons

No special recommendations, the software does what it is supposed to do

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mathias L.

Reservio est adapté à notre utilisation

2021-08-18

Une interface des plus simple et rès claire pour les clients

Pros

La facilité de conception des planning de rendez-vous

Cons

Il est un peu compliqué de mettre en place des rendez-vous multiples sur l'interface "réservation"

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anne C.

Reservio Review

2018-06-28

Pros

I love how the security feature secures my schedules.

Cons

Maybe try to expand the feature more. For more options for customization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more