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Reservio

Online booking & appointment scheduling software

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Reservio Pricing, Features, Reviews and Alternatives

Reservio product overview

Price starts from

9

/user

Per month

What is Reservio?

Reservio is an online booking and appointment scheduling platform for client-serving businesses of all types and sizes, with additional features for business performance tracking and promotion.

Key benefits of using Reservio

  • Accept and confirm online bookings outside of working hours, 24/7.

  • Have everything visible in one online calendar, accessible from anywhere.

  • Integrate with Facebook and share available appointments or events on social media.

  • Use Reservio's reporting and statistics to analyze and improve business performance.

  • Increase client loyalty by offering membership, class passes or gift vouchers.

  • Provide staff with separate Reservio logins as well as appointment and scheduling notifications.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Webinars
    Documentation

    Reservio pricing information

    Value for money

    4.5

    /5

    69

    Starting from

    9

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Reservio features

    Functionality

    4.5

    /5

    69

    Total features

    65

    18 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    API
    Third Party Integrations
    Alerts/Notifications
    Data Import/Export
    Email Marketing
    Mobile Access

    Functionality contenders

    Reservio users reviews

    Overall Rating

    4.6

    /5

    69

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.92/10
    Rating distribution

    5

    4

    3

    2

    1

    52

    13

    2

    0

    2

    Pros
    What I like the most about Reservio is how user friendly it is. From the UI standpoint, it is very clean, organized and well thought for the user.
    AvatarImg

    Cintya M.

    The ability to book in my facility has been great, definitely it is something to consider if your company wants to have a better service with clients. It is a must get software in my opinion.
    AvatarImg

    Cintya M.

    It's a clean and well designed app with good UX so the experience is good. It's relatively simple to use yet powerful in its function.

    RT

    Richard T.

    Cons
    Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying.

    HP

    Hynek P.

    Something that has been annoying me quite a bit is that we are allowed to create accounts for some customers, but there is no apparent way for them to log in.
    AvatarImg

    Cintya M.

    Paid for the software and it still won't send sms confirmation. Tried customer service and no response.

    LL

    Loren L.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Multidisciplinary, flexible, functional and robust.

    Reviewed 2 years ago

    Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development...

    Pros

    Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does...

    Cons

    I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to learn and implement for anybody

    Reviewed 2 years ago

    I spent a few hours researching and comparing different booking systems . I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it. I found it easy to find my way around the software and teach to my colleagues who will also be using it. It does everything we need it to do, allowing us to do both singular and group bookings and giving us the option to make appointments public or private which was essential with the type of varied work we do.

    Pros

    Easy to use interface even without prior experience with type of software. Ease of use for the rest of the team who will be using the software. The statistics and data reports are extremely useful and important for us to access and assess data quickly and efficiently. The "connectivity" for both staff and customers is very efficient and customisable allowing for clear communication. Any teething problems have been quickly resolved with on hand help from the team at reservio through a chat box on the site.

    Cons

    It would be great to have a html code that allows me to embed the calendar into our website rather than just putting a link to the booking form.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Utile et efficace

    Reviewed 12 days ago

    La solution la plus approprié à notre besoin de réservation pour nos usagés et nos collaborateurs.

    Pros

    Simple à paramétrer et à utiliser. Suivie par usagés des réservations et des annulations.

    Cons

    SMS non inclus dans les souscriptions payantes.

    Showing original review in French. See translation

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Not 100% solution, unfortunately

    Reviewed 6 years ago

    Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

    Pros

    Customer service reacts very quickly

    Cons

    It does not work as it should. Synchronization issues are still appearing after serveral months

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love Reservio

    Reviewed 3 months ago

    The team has been extremely helpful and its easy for my students to use.

    Pros

    I still love this software. I started using it when the pandemic started and will continue to use it.

    Cons

    There is nothing I can think of that I don't like,

    Reservio FAQs and common questions

    Q. What type of pricing plans does Reservio offer?

    Reservio has the following pricing plans:
    Starting from: $9.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Reservio?

    Reservio has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Reservio support?

    Reservio supports the following languages:
    German, Spanish, Hungarian, Portuguese, Italian, English, French, Czech


    Q. Does Reservio support mobile devices?

    Reservio supports the following devices:
    Android, iPad, iPhone


    Q. Does Reservio offer an API?

    Yes, Reservio has an API available for use.


    Q. What other apps does Reservio integrate with?

    Reservio integrates with the following applications:
    Wix, Microsoft Outlook, WordPress, Google Contacts, Google Calendar, Mailchimp


    Q. What level of support does Reservio offer?

    Reservio offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)

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