Reservio Pricing, Features, Reviews & Alternatives

Reservio

Online booking & appointment scheduling software

4.61/5 (51 reviews)

Reservio overview

What is Reservio?

Reservio is an online booking and appointment scheduling platform for client-serving businesses of all types and sizes, with additional features for business performance tracking and promotion.

Reservio build custom, tailored solutions for every type of business, and design each scheduling tool for maximum user efficiency. The scalable software is used by personal trainers, educators, beauticians, salon managers, healthcare providers and more, in over 35 countries. Reservio helps businesses in service-providing industries such as these to save time on scheduling and simplify the appointment booking process for their customers.

The freemium online scheduling software helps business to manage appointments, events, staff and clients, all from one central interface. A simple online calendar helps business stay up to date with online bookings, time management, scheduling, and staff management whilst online booking forms can be created and customized, with booking alerts sent via email. With Reservio, clients are able to self-book appointments 24/7 and can be sent appointment-related notifications and reminders. Business reporting, statistics and an intuitive CRM provide valuable business insights and help managers to make better scheduling decisions. Reservio use customer feedback to continually extend their features and functionality.
www.reservio.com

Pricing

Starting from
$9/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, India, Japan, Germany

Supported languages

English, German, Spanish, Hungarian, Portuguese and 3 other languages, Italian, French, Czech
Reservio screenshot: Keep track of appointments in an elegant drag-and-drop calendarReservio screenshot: All Reservio booking pages are mobile-readyReservio screenshot: Allow customers to book their appointments 24/7 via ReservioReservio screenshot: Set up accesses for multiple team members, each with custom access rightsReservio screenshot: Create, view and manage appointments on a shared company calendarReservio screenshot: Manage staff, the services they provide, and set their Reservio access levelsReservio screenshot: Set up and configure an online booking system

Reservio user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.7
  4.6
EDUARDO O.

Multidisciplinary, flexible, functional and robust.

Used daily for 1-2 years
Reviewed 2020-01-06
Review Source: Capterra

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

Pros
Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Cons
I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Vanessa D.

Easy to learn and implement for anybody

Used daily for free trial
Reviewed 2020-07-27
Review Source: Capterra

I spent a few hours researching and comparing different booking systems . I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it. I found it easy to find my way around the software and teach to my colleagues who will also be using it. It does everything we need it to do, allowing us to do both singular and group bookings and giving us the option to make appointments public or private which was essential with the type of varied work we do.

Pros
Easy to use interface even without prior experience with type of software. Ease of use for the rest of the team who will be using the software. The statistics and data reports are extremely useful and important for us to access and assess data quickly and efficiently. The "connectivity" for both staff and customers is very efficient and customisable allowing for clear communication. Any teething problems have been quickly resolved with on hand help from the team at reservio through a chat box on the site.

Cons
It would be great to have a html code that allows me to embed the calendar into our website rather than just putting a link to the booking form.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Alberto L.

The best reservation app

Used daily for 6-12 months
Reviewed 2021-04-07
Review Source: Capterra

Pros
It's very easy to use, very intuitive and its functionality is brutal. Really good app and very good customer service.

Cons
I like it all. There is nothing I can say it's going wrong.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Hynek P.

Not 100% solution, unfortunately

Used daily for 1-2 years
Reviewed 2016-08-09
Review Source: Capterra

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Pros
Customer service reacts very quickly

Cons
It does not work as it should. Synchronization issues are still appearing after serveral months

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Enrique G.

EXCELENTE SERVICIO

Used daily for 6-12 months
Reviewed 2021-02-24
Review Source: Capterra

excelent

Pros
easy to use efficient practical linked to my own personal webpage

Cons
nothing. I would just suggest to be faster in the mobile app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Reservio pricing

Starting from
$9/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Beyond a basic free plan, Reservio offer 3 pricing plans:

Starter: $9/month

Standard: $19/month

Pro: $39 /month

A free month is given with every yearly subscription.

Reservio features

API
Access Controls/Permissions
Alerts/Notifications
Calendar Management
Customer Database
Customizable Branding
Data Import/Export
Email Marketing
Mobile Access
Reporting & Statistics
Reporting/Analytics
Third Party Integrations

Activity Dashboard (373 other apps)
CRM (295 other apps)
Contact Management (358 other apps)
Customizable Templates (302 other apps)
Email Management (312 other apps)
Search/Filter (307 other apps)
Social Media Integration (304 other apps)
Surveys & Feedback (289 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Reservio

Key features of Reservio

  • Quick set-up
  • Email & SMS notifications
  • Calendar
  • Client 24/7 self-booking
  • Appointment scheduling
  • Client reminders
  • Group event scheduling
  • Passes
  • Client relationship management
  • 24/7 e-mail support
  • History of activities
  • Statistics of business
  • Synchronization of calendars
  • Multiple staff logins
  • Website integration
  • Modern booking page for clients
  • Facebook Page integration
  • HIPAA compliant
  • Individual notes
  • Multiple locations
View All Features

Benefits

Accept and confirm online bookings outside of working hours, 24/7.

Have everything visible in one online calendar, accessible from anywhere.

Integrate with Facebook and share available appointments or events on social media.

Use Reservio's reporting and statistics to analyze and improve business performance.

Increase client loyalty by offering membership, class passes or gift vouchers.

Provide staff with separate Reservio logins as well as appointment and scheduling notifications.