Reservio Pricing, Features, Reviews & Comparison of Alternatives

Reservio

Online booking & appointment scheduling software

4.35/5 (23 reviews)

Reservio overview

What is Reservio?

Reservio is an online booking and appointment scheduling platform for client-serving businesses of all types and sizes, with additional features for business performance tracking and promotion.

Reservio build custom, tailored solutions for every type of business, and design each scheduling tool for maximum user efficiency. The scalable software is used by personal trainers, educators, beauticians, salon managers, healthcare providers and more, in over 35 countries. Reservio helps businesses in service-providing industries such as these to save time on scheduling and simplify the appointment booking process for their customers.

The freemium online scheduling software helps business to manage appointments, events, staff and clients, all from one central interface. A simple online calendar helps business stay up to date with online bookings, time management, scheduling, and staff management whilst online booking forms can be created and customized, with booking alerts sent via email. With Reservio, clients are able to self-book appointments 24/7 and can be sent appointment-related notifications and reminders. Business reporting, statistics and an intuitive CRM provide valuable business insights and help managers to make better scheduling decisions. Reservio use customer feedback to continually extend their features and functionality.
www.reservio.com

Pricing

Starting from
$9/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 6 other markets, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Czech, French, German, Hungarian and 3 other languages, Italian, Portuguese, Spanish
Reservio screenshot: Keep track of appointments in an elegant drag-and-drop calendarReservio screenshot: All Reservio booking pages are mobile-readyReservio screenshot: Allow customers to book their appointments 24/7 via ReservioReservio screenshot: Set up accesses for multiple team members, each with custom access rightsReservio screenshot: Create, view and manage appointments on a shared company calendarReservio screenshot: Manage staff, the services they provide, and set their Reservio access levelsReservio screenshot: Set up and configure an online booking system

Reservio reviews

Value for money
Features
Ease of use
Customer support
  3.6
  3.5
  4.6
  4.4
EDUARDO OROZCO

Multidisciplinary, flexible, functional and robust.

Used daily for 1-2 years
Reviewed 2020-01-06
Review Source: Capterra

Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

Pros
Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Cons
I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Alexander Neiford

Alex Neiford's Review

Reviewed 2014-05-19
Review Source: Capterra

I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!

Response from Reservio


Hi Alex, thank you for such a warm feedback. We are very glad you are satisfied with our services and I hope our product will serve your needs well. We are already taking steps to add more information to our homepage. Thanks for letting us know about this!

Rating breakdown

Ease of use
Customer support

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Hynek Pridal

Not 100% solution, unfortunately

Used daily for 1-2 years
Reviewed 2016-08-09
Review Source: Capterra

Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Pros
Customer service reacts very quickly

Cons
It does not work as it should. Synchronization issues are still appearing after serveral months

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anthony Chevalier

Great solution with limited features

Used daily for 6-12 months
Reviewed 2017-01-10
Review Source: Capterra

This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same. The support is active but the development seems in standby. However a great solution to manage planning of our salon

Response from Reservio


Dear Anthony, thank you for your review!
Customer's feedback is really important to us and is always much appreciated.

We are glad to hear that you are satisfied with our product and with provided customer support, hoping that you'll be more satisfied with our development in the upcoming year.

Last year, we started to work on a new version of Reservio and it's mobile application (Android, iOS), which will be available this year. You can also look forward to many improvements this year, such as redesigned booking page rolling out this month.

Please, don't hesitate to contact us anytime you'd have further questions or need help!

Reservio

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Reservio makes it easy for us to keep track of and schedule appointments with clients

Used daily for 6-12 months
Reviewed 2018-12-10
Review Source: Capterra

Pros
We love using Reservio for our landscape clients -- it makes it easy for them to come in for a consultation, set up their presentation appointment, and so much more

Cons
Nothing - we loved using Reservio -- it makes it so easy for us to keep track of our appointments!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Reservio pricing

Starting from
$9/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Beyond a basic free plan, Reservio offer 3 pricing plans:

Starter: $9/month

Standard: $19/month

Pro: $39 /month

A free month is given with every yearly subscription.

Reservio features

API
Automatic Notifications
Calendar Management
Customer Database
Data Import/Export
Reporting & Statistics
Third Party Integration

Activity Dashboard (252 other apps)
Activity Tracking (179 other apps)
CRM Integration (144 other apps)
Custom Fields (157 other apps)
Customizable Branding (226 other apps)
Customizable Reporting (178 other apps)
Customizable Templates (194 other apps)
Electronic Payments (152 other apps)
Email Integration (208 other apps)
Real Time Data (145 other apps)
Reminders (198 other apps)
Social Media Integration (188 other apps)
Surveys & Feedback (164 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Reservio

Key features of Reservio

  • Quick set-up
  • Email & SMS notifications
  • Calendar
  • Client 24/7 self-booking
  • Appointment scheduling
  • Client reminders
  • Group event scheduling
  • Passes
  • Client relationship management
  • 24/7 e-mail support
  • History of activities
  • Statistics of business
  • Synchronization of calendars
  • Multiple staff logins
  • Website integration
  • Modern booking page for clients
  • Facebook Page integration
  • HIPAA compliant
  • Individual notes
  • Multiple locations
View All Features

Benefits

Accept and confirm online bookings outside of working hours, 24/7.

Have everything visible in one online calendar, accessible from anywhere.

Integrate with Facebook and share available appointments or events on social media.

Use Reservio's reporting and statistics to analyze and improve business performance.

Increase client loyalty by offering membership, class passes or gift vouchers.

Provide staff with separate Reservio logins as well as appointment and scheduling notifications.