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Sinch Logo

Text, voice and data communication management software

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Sinch - 2026 Pricing, Features, Reviews & Alternatives

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Sinch overview

What is Sinch?

Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

Sinch allows enterprises to connect with clients via video and video calling APIs, enabling users to interact via voice calls, video sessions, and data calling services. Businesses can manage secure sign-ups and logins and verify user credentials by delivering one-time passwords through text messages, voice, and flash calls. Teams can also create and run marketing campaigns with personalized images and videos.

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Sinch’s user interface

Ease of use rating:

Sinch reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

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1

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Sinch's features

Activity dashboard
Activity tracking
Alerts/Notifications
API
Chat/Messaging
Chatbot
Communication management
Content management
Email Automation
Email management
Engagement tracking
Generative ai
Inbox management
Interaction tracking
Interactive content
IVR
Live chat
Multi-Channel communication
Multi-Channel marketing
On-Demand communications
One-to-One messaging
Real-Time analytics
Real-time conversations
Reporting/Analytics
Sentiment analysis
SMS marketing
SMS messaging
Support ticket management
Template management
Third-Party integrations
Visual analytics

Sinch alternatives

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29

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Sinch Engage logo
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49

Per month

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Free version
Ease of Use
Features
Value for Money
Customer Support

Sinch support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation

Sinch FAQs

Q. Who are the typical users of Sinch?

Sinch has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Sinch support?

Sinch supports the following languages:
English, Portuguese, Spanish


Q. Does Sinch offer an API?

No, Sinch does not have an API available.


Q. What other apps does Sinch integrate with?

Sinch integrates with the following applications:
Salesforce Service Cloud, Adobe Campaign, SAP S/4HANA Cloud, Salesforce Marketing Cloud, SAP Sales Cloud, Emarsys, Adobe Journey Optimizer, HubSpot Sales Hub, HubSpot CRM, Shopify, Zendesk Suite


Q. What level of support does Sinch offer?

Sinch offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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