This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Glew Pricing, Features, Reviews and Alternatives

Glew product overview

What is Glew?

Glew is a multichannel eCommerce analytics tool for stores hosted on WooCommerce, Shopify and Magento offering customer insights, merchandise analytics and performance reports for online retailers and digital agencies. Users can connect all the platforms that run their business in one place, and extract, transform, load (ETL) data for seamless cross-channel reporting, and get actionable insights using data visualizations, automated reports, alerts and more.

Key benefits of using Glew

  • Get more from data with simple, beautiful visualizations for everything from average order value to trending LTV with Glew.

  • Schedule and automate reports for better communication across teams - like a daily snapshot, a high-level performance review or a detailed advertising report.

  • Sync data across various sources automatically every hour to get continuous access to the most updated and accurate information.

  • Add unlimited historical data to see how customers, products or orders are trending with meaningful month-over-month, year-over-year and seasonal comparisons with Glew.

  • Add any team member to Glew - there's no cap on the number of users or seats on accounts.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    Knowledge Base

    Training options

    Documentation
    Webinars
    Live Online
    Videos

    Glew pricing information

    Value for money

    4.1

    /5

    55

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Glew features

    Functionality

    4.2

    /5

    55
    Total Features50 5 categories

    Most valued features by users

    Data Visualization
    Reporting/Analytics
    Data Import/Export
    Visual Analytics
    Search/Filter
    API
    Reporting & Statistics
    Dashboard

    Functionality contenders

    Glew users reviews

    Overall rating

    4.4

    /5

    55

    Positive reviews

    84%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.92/10
    Rating distribution

    5

    4

    3

    2

    1

    39

    7

    4

    0

    5

    Pros
    Intuitive user interface, tools to help inform and grow your business, helps to see your data in new ways. The on-boarding and personal help has been great.

    AR

    Anonymous Reviewer

    The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect.

    Jonathan J S.

    This is all on top a responsive staff and tech support team that has supported us growing from 1 site to 10 sites in less than a year.

    Jonathan J S.

    Cons
    Difficult cancelation process. They make you give them a 30 day warning.

    AR

    Anonymous Reviewer

    Sometimes manipulating the data for custom problems became troublesome.

    EH

    Erinn H.

    Not valued, not looked after and most of all conned. Do not go near them, it's just a waste.

    TM

    Tom M.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The best "SNAPSHOT" Solution to Understand your eCommerce Business!

    Reviewed 2 years ago

    Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect. They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans. This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.

    Pros

    Glew.io really excels at thing - putting easy to comprehend dashboards at your fingertips with actionable insights for managing your e-commerce business. Whether it's daily reports for you to act on, or delving into rich history of reports for trends forecasts, Glew thrives in merrying in all data from your connected platforms into an easy to understand and customize report. I can quickly see inventory...

    Cons

    Like all aggregator data platforms, not everything is supported or can provide all things to all users. That said, with 3 months on the platform - Glew surprised us by regular adding new integrations and debuting a new one for Salesforce that help complete the complete Stack for us. It's worth noting, Glew does not replace your analytics platforms such as GA, Adobe or built-in reporting with your CMS. It merely enhances them and make the data digestable and multi-faceted by merging all of these sources for new analysis. This does require you have your analytics set-up correctly. So make sure GOALs, KPIs and funnels are configured correctly on the primary system or they will just give you bad data once imported into Glew.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    All in one eCommerce strategy planning machine

    Reviewed 3 years ago

    As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of the platform (https://analytics.roswellstudios.com) provides a personal touch - which is awesome. We've dubbed it Roswell Analytics (powered by Glew Plus). It solves our merchants main problem: where should I spend my time and money to get the best ROI. Simply put - Glew provides the answer.

    Pros

    As an executive in the eCommerce ecosystem, I rarely give a platform 5 stars across the board. However when reps from the Glew platform approached me, he didn't try to sell me on the platform, he worked with me to help empower my merchants to understand how the holistic approach to analytics is the only way to strategically advance your KPIs. As a Shopify Plus Partner, Roswell Studios provides design,...

    Cons

    All of the integrations can initially seem intimidating - and then understanding their attribution model (first order attribution: https://glew.io/making-sense-attribution-modeling/) - and making sense of it versus Google's attribution model (last click) when your merchants are married to GA presented some initial challenges. However, reading further into the science / understanding of the attribution models and educating our merchants proved to be difficult, but eventually rewarding.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Scam Company With Bait & Switch Approach

    Reviewed 2 years ago

    One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales tactics with slimy contracts. Initially when looking at this software we were looking for deep analytics for our new subscription service hosted on Paywhirl. We also have a Shopify store for sales. In the sales calls I was very specific and showed all of the software we used. The sales person said our...

    Pros

    Didn't do anything we needed it for and what it was promised to do.

    Cons

    They wanted an additional $4,000-5,0000 to customize our app after setup because it didn't work with the SOFTWARE THAT THEY SAID IT WOULD WORK WITH.

    Vendor response

    Hi there - this is Abby from Glew. I'm so sorry to hear you haven't had a positive experience with our product. It's our primary goal to make sure all of our clients see value in Glew, and it sounds like there was some miscommunication from the start with your subscription. We'd love to get on a call to figure out a solution. You can email me directly at abby.healy[at]glew.io and I'll make sure you're connected with the right person. - Abby

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Exactly what we needed

    Reviewed 2 years ago

    For the first six months at my company, we quite literally couldn't export sales data [that contained the SKUs] from Magento. We tried everything. No stones were left unturned. Believe me, I know how crazy that sounds. I was completely dumbfounded and frustrated by this for a long time. Consider the wide array of limitations associated with being unable to export *any* historical sales data... Before...

    Pros

    - Glew provides much of the data that we were unable to export from Magento in an easily accessible way. - Even people with little or no Glew experience can navigate and utilize for simple tasks, but the capabilities are vast and the features are robust which opens the door to great insights. - Bespoke reports can be set to be delivered to your inbox at a specific time. - The vast majority of data is exportable in CSV format, so even if Glew doesn't have the report you need, you can export the data and make it yourself.

    Cons

    - every time we create new products, they are not automatically included in the next import. I typically have to generate a ticket for the Glew team. - it is occasionally prone to data aggregation errors . There have been instances where I have noticed sales data is incorrect. With the help of the support team, we always get to the bottom of it, but I wish it was more consistently accurate.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    It is a fantastic application with a very very high price point

    Reviewed 10 months ago

    They were very friendly but not up front about pricing which always bothers me. The platform itself is fantastic for people who can afford to pay for it and will use it actively. It is not worth the money if you are not going to sit and analyze all the time.

    Pros

    I loved all the functionality and the simplicity in set up. There are very few drawbacks to this application in terms of what you get and what you can get. As far as functionality it was a data dream for us as a multi platform retailer.

    Cons

    The price. The price was so over the top that we just simply could not go for it. The data is worth it and actionable but compared to other products out there it simply was way too high. They don't advertise it publically but to get a good view of everything going on you need to be shelling out at least 2K a month.

    Glew FAQs and common questions

    Glew has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Glew has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Glew supports the following languages:
    English


    No, Glew does not have an API available.


    Glew integrates with the following applications:
    Shopify Plus, Magento Commerce, WooCommerce, Google Analytics, Smile.io, ActiveCampaign, DEAR Inventory, Cin7, Bronto, PrestaShop, QuickBooks Online Advanced, Recurly, Square for Retail, Square Payments, 3dcart, NetSuite, Skubana, Clover, PowerReviews, Freshdesk, Twitter, Stripe, Pardot, Brightpearl, Salesforce Sales Cloud, ShipStation, SendGrid, Shopify POS, Klaviyo, LoyaltyLion, Optimizely, Engagement Cloud, Google AdWords, Drip, ShipHero, Erply, Facebook, QuickBooks Online, SkuVault, Gorgias, Yotpo, Stitch Labs, Peoplevox, ChannelAdvisor, Google Data Studio, Mailchimp, Braintree, Emma, Criteo Dynamic Retargeting, Instagram, Volusion, AdRoll, Linnworks, HubSpot CRM, BigCommerce, Shopify, Zendesk


    Glew offers the following support options:
    Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

    Most popular Glew comparisons

    GlewvsFunnel

    Related categories