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Glew Pricing, Features, Reviews and Alternatives
Glew FAQs
Q. Who are the typical users of Glew?
Q. What other apps does Glew integrate with?
Glew integrates with the following applications:
Shopify Plus, Adobe Commerce, WooCommerce, Google Analytics 360, Smile.io, ActiveCampaign, Cin7 Core, Cin7 Omni, PrestaShop, QuickBooks Online Advanced, Recurly, Square for Retail, Square Payments, Shift4Shop, NetSuite, Extensiv Order Manager, Clover, PowerReviews, Freshdesk, Twitter, Stripe, Salesforce Marketing Cloud Account Engagement, Brightpearl, Salesforce Sales Cloud, ShipStation, SendGrid, Shopify POS, Klaviyo, LoyaltyLion, Dotdigital, Google Ads, Drip, ShipHero, ERPLY, Meta for Business, Quickbooks Online, SkuVault, Gorgias, Yotpo, Stitch Labs, Peoplevox WMS, ChannelAdvisor, Google Data Studio, Mailchimp, Braintree, Emma, Criteo, Instagram, Volusion, AdRoll, Linnworks, HubSpot CRM, BigCommerce, Shopify, Zendesk Suite
Glew product overview
What is Glew?
Glew is a multichannel eCommerce analytics tool for stores hosted on WooCommerce, Shopify and Magento offering customer insights, merchandise analytics and performance reports for online retailers and digital agencies. Users can connect all the platforms that run their business in one place, and extract, transform, load (ETL) data for seamless cross-channel reporting, and get actionable insights using data visualizations, automated reports, alerts and more.
Key benefits of using Glew
Typical customers
Platforms supported
Support options
Training options
Not sure about Glew? Compare it with a popular alternative
Starting from
79
Per month
Flat Rate
Starting from
79
Per month
Flat Rate
Glew pricing information
Value for money
4.1
/5
57
Starting from
79
Per month
Flat Rate
Pricing options
Value for money contenders
Glew features
Functionality
4.2
/5
57
Total features
50
5 categories
Most valued features by users
Functionality contenders
Glew users reviews
Overall Rating
4.3
/5
57
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.9/10
39
8
4
0
6
Jonathan J S.
Jonathan J S.
Overall rating contenders
Jonathan J S.
Sporting Goods, 501-1,000 employees
Used daily for 6-12 months
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Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect. They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans. This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.
Glew.io really excels at thing - putting easy to comprehend dashboards at your fingertips with actionable insights for managing your e-commerce business. Whether it's daily reports for you to act on, or delving into rich history of reports for trends forecasts, Glew thrives in merrying in all data from your connected platforms into an easy to understand and customize report. I can quickly see inventory...
Like all aggregator data platforms, not everything is supported or can provide all things to all users. That said, with 3 months on the platform - Glew surprised us by regular adding new integrations and debuting a new one for Salesforce that help complete the complete Stack for us. It's worth noting, Glew does not replace your analytics platforms such as GA, Adobe or built-in reporting with your CMS. It merely enhances them and make the data digestable and multi-faceted by merging all of these sources for new analysis. This does require you have your analytics set-up correctly. So make sure GOALs, KPIs and funnels are configured correctly on the primary system or they will just give you bad data once imported into Glew.
Nihar K.
Computer Software, 11-50 employees
Used daily for 1-2 years
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As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of the platform (https://analytics.roswellstudios.com) provides a personal touch - which is awesome. We've dubbed it Roswell Analytics (powered by Glew Plus). It solves our merchants main problem: where should I spend my time and money to get the best ROI. Simply put - Glew provides the answer.
As an executive in the eCommerce ecosystem, I rarely give a platform 5 stars across the board. However when reps from the Glew platform approached me, he didn't try to sell me on the platform, he worked with me to help empower my merchants to understand how the holistic approach to analytics is the only way to strategically advance your KPIs. As a Shopify Plus Partner, Roswell Studios provides design,...
All of the integrations can initially seem intimidating - and then understanding their attribution model (first order attribution: https://glew.io/making-sense-attribution-modeling/) - and making sense of it versus Google's attribution model (last click) when your merchants are married to GA presented some initial challenges. However, reading further into the science / understanding of the attribution models and educating our merchants proved to be difficult, but eventually rewarding.
Gary M.
E-Learning, 1-10 employees
Used other for 6-12 months
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One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales tactics with slimy contracts. Initially when looking at this software we were looking for deep analytics for our new subscription service hosted on Paywhirl. We also have a Shopify store for sales. In the sales calls I was very specific and showed all of the software we used. The sales person said our...
Didn't do anything we needed it for and what it was promised to do.
They wanted an additional $4,000-5,0000 to customize our app after setup because it didn't work with the SOFTWARE THAT THEY SAID IT WOULD WORK WITH.
Hi there - this is Abby from Glew. I'm so sorry to hear you haven't had a positive experience with our product. It's our primary goal to make sure all of our clients see value in Glew, and it sounds like there was some miscommunication from the start with your subscription. We'd love to get on a call to figure out a solution. You can email me directly at abby.healy[at]glew.io and I'll make sure you're connected with the right person. - Abby
Nathan B.
Retail, 11-50 employees
Used daily for 6-12 months
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For the first six months at my company, we quite literally couldn't export sales data [that contained the SKUs] from Magento. We tried everything. No stones were left unturned. Believe me, I know how crazy that sounds. I was completely dumbfounded and frustrated by this for a long time. Consider the wide array of limitations associated with being unable to export *any* historical sales data... Before...
- Glew provides much of the data that we were unable to export from Magento in an easily accessible way. - Even people with little or no Glew experience can navigate and utilize for simple tasks, but the capabilities are vast and the features are robust which opens the door to great insights. - Bespoke reports can be set to be delivered to your inbox at a specific time. - The vast majority of data is exportable in CSV format, so even if Glew doesn't have the report you need, you can export the data and make it yourself.
- every time we create new products, they are not automatically included in the next import. I typically have to generate a ticket for the Glew team. - it is occasionally prone to data aggregation errors . There have been instances where I have noticed sales data is incorrect. With the help of the support team, we always get to the bottom of it, but I wish it was more consistently accurate.
Vincent W.
Marketing and Advertising, 11-50 employees
Used daily for 6-12 months
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One of the key highlights is the customer service. There is support through chat and they are usually very responsive in resolving any issues that I have.
Most features are fairly standard on an analytics tool like this but the biggest value for us is the ease of customer segmentation to assist us in building out re-marketing and lookalikes. The lifetime value feature also helps us benchmark success targets for our clients.
Most of the reporting are not customizable to our personal needs, but we are acquiring access to BI Tunnel which will solve this issue.
Common Glew comparisons
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