SuperOffice CRM Reviews

SuperOffice CRM

CRM software for sales, marketing & customer service teams

4.26/5 (50 reviews)

Marcel Spapens

It really is the most user friendly CRM that you can imagine.

Used daily for 2+ years
Reviewed 2018-07-16
Review Source: Capterra

Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours. Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project. I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Rob Sebel

My experience after one year we work with SuperOffice

Used daily for 1-2 years
Reviewed 2018-10-23
Review Source: Capterra

In general, the system works well.The flexibility of SuperOffice and the company who build our SuperOffice configuration. Because they know all about Automotive.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Anonymous

Save time and increase overview

Used daily for 2+ years
Reviewed 2018-11-16
Review Source: Capterra

Good product, easy to use.Bus storing all the customer and supplier data in one user friendly CRM package we save a lot of searching time. Who sent when the message? As it is userfriendly even salesman work happy with it, not only office people.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Nick Wilkinson

We have previously used the server based system and the on line version for the past 3 years

Used daily for 2+ years
Reviewed 2018-07-04
Review Source: Capterra

Improved our relationships with our clients and suppliers Great user experience Clean and intuitive user interface, I do prefer the online version though as it's always up to date and saves time and cost of having the version updates applied and it has a reliable and easy to use mobile app, which I find really useful.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Talitha Munnik

It takes time to get the most out of SuperOffice, but the many possibilities make it worth.

Used daily for 2+ years
Reviewed 2018-06-12
Review Source: Capterra

The features and functionalities we need for our business are quite challenging. What I like most about this software is the flexibility. They're good at getting to know your business and finding matching solutions.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Anonymous

SuperOffice: Easy to use, very good support

Used daily for 2+ years
Reviewed 2018-11-19
Review Source: Capterra

SuperOffice makes it very easy for me to manage my clients. It's also nice to see everyone's activity in my team. When there's some issue, SuperOffice support is very fast answering questions and solving problems. That's one of the things i admire most. The way you can arrange your variable information. It's easy to make a selection based on several factors. In that way we can perform well in several marketing activities

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Marcel Vogels

Great system to keep all business data in one place.

Used daily for 2+ years
Reviewed 2018-06-14
Review Source: Capterra

All commercial business data in one place. An internationally unified Customer Servcie experience.Combination of CRM and Customer Service ticketing. The flexibility of adapting it to your own liking. The posibility of using it also on mobile devices.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Gert van Doormalen

User-friendly and flexible interface!

Used daily for 2+ years
Reviewed 2018-10-24
Review Source: Capterra

SuperOffice CRM has helped us to structure our work processes, focus on the customer, control of our sales funnel. Thanks to that we have increased our marketshare by growing in a shrinking market and realized an impressive improvement of our result.User-friendliness: easy to get started, logical navigation, great Search functionalities

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Anonymous

Great CRM that helps our company in different fields (finance-sales-marketing-support)

Used daily for 2+ years
Reviewed 2018-06-04
Review Source: Capterra

The diversity of the different modules and the ease of use in general. SuperOffice helps our marketing, support, finance and sales departments to work close together and to have a beneficial CRM working to satisfy all these departments.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Robbert van Velzen

SuperOffice is the backbone of our company.

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

SuperOffice has a lot of experience with implementations, so they are really good in helping new customers to build up the application in your company.SuperOffice gives you an easy to use CRM application were you can store al your contact with customers, clients and suppliers.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Hannah Martell

Superoffice is just what we needed - helps keep our data centralised and easy to keep up to date.

Used daily for 2+ years
Reviewed 2018-06-29
Review Source: Capterra

- The Superoffice live chat is a great feature we use on our website. We have had a few enquiries from this already. - Through Superoffice we are able to track consent with the current GDPR and update it when we get opt ins.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Anonymous

Using it for decades now and still using it every day. That means something.

Used daily for 2+ years
Reviewed 2018-06-20
Review Source: Capterra

Knowledge of customers, documents ordened, GDPR compliantComplete solution including document control, mail-functionality and now also on-line so less local maintenance. Also the IOS Apps function great.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Anonymous

Good platform with highly customizable, but expensive

Used daily for 2+ years
Reviewed 2017-11-14
Review Source: Capterra

Using it as ticketing system.It's possible to write a lot of customizations and to adjust it just as you wish. Fast and robust system

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Jan Hurkmans

Complete and powerful system to support all main processes

Used daily for 1-2 years
Reviewed 2018-06-20
Review Source: Capterra

Better overview and storage of all activities and customer informationVery flexible in setup. Very fast and good helpdesk. It's quite easy to build any process in Super office. It's easy to keep track of all relevant information about customers, suppliers and staff.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Anonymous

1+1=3

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

Taking over the work load of my colleague during holidays / absence.This software helps me to work on many different topics at the same moment. It saves a lot of time as meetings are not necessary anymore. My colleague can follow easily what needs to be done when I am not around.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Iris Goedegebuur

SuperOffice; the one and only!

Used daily for 2+ years
Reviewed 2019-01-08
Review Source: Capterra

A very positive experience, especially extra credits for the support team; quick, talented and friendly!The several (personalized and combined) selections

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Dustin Zweers

Good price to quality ratio

Used daily for 2+ years
Reviewed 2018-06-05
Review Source: Capterra

Easy to use online CRM system, nice look & feel, easy mail integration, pocket CRM is a great add-on for using on your mobile phone

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Sue Edwards

Unlike a previous system we tried, this software is reliable, clean, sharp, and intuitive to use.

Used daily for 6-12 months
Reviewed 2018-06-21
Review Source: Capterra

The ability to link SuperOffice to Outlook makes it easy to archive and track all emails. The diary is a useful feature, which enables you to see at a glance any task outstanding. SuperOffice almost thinks for you, for example by suggesting a company or contact you may wish to select, based on your most recent activity. Any support requested has always been extremely prompt, efficient and effective. It's a joy to deal with a company that is so responsive and clearly values its customers.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Anonymous

Very user friendly CRM to support all main processes.

Used daily for 2+ years
Reviewed 2018-10-22
Review Source: Capterra

If the whole organisation is committed to work with and fill the system, it's a super powerful CRM tool.The ability to have our contacts all in one place. Easy to work with for all people.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Joke Dorff

Review SO Joke

Used daily for 2+ years
Reviewed 2018-11-23
Review Source: Capterra

You can use S.O. for your mailings or reports. We cannot work without SuperOffice anymore.You have all the information about a customer or supplier in one program. so all the information that you or your colleagues note is visible to everyone.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Günther Loos

Get customer requests sorted and never "loose" a request.

Used daily for 2+ years
Reviewed 2018-07-16
Review Source: Capterra

Customer support works much better.Quite easy to handle. Easy to edit cases and the connection to customer relations. All necessary information is visible.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Ferdinand Bouwkamp

Easy to use

Used daily for 2+ years
Reviewed 2018-06-13
Review Source: Capterra

E-mail integration Easy to use outside the office by using the pocket CRM app E-marketing integration

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Luc Huiskamp

Simple and clear

Used daily for 2+ years
Reviewed 2018-06-14
Review Source: Capterra

Just a few ( one or two ) clicks to find your information, up to two screens. Possibility to customize.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Ralph Mannehed

I have used SO since 2006 and brought me SO when I have changed jobs.

Used daily for 2+ years
Reviewed 2018-07-04
Review Source: Capterra

Support has not been good when moved from Sweden, but has improved latelyIt is easy to use and you can easily keep in touch with your customers and your prospects.

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams

Carien van den Hoek

Great customer relation management system

Used daily for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

SuperOffice is a very helpful and complete CRM tool with good customer service It's very helpful to register client information and all the contact moments

Read the full review


SuperOffice CRM

CRM software for sales, marketing & customer service teams