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SuperOffice CRM Logo

European CRM for SMB sales, marketing & service teams.

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SuperOffice CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

SuperOffice CRM overview

What is SuperOffice CRM?

SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. As a cloud-based solution SuperOffice CRM allows users to manage customer relationships anywhere, anytime, from any device.

Key SuperOffice CRM functionalities include company and contact management, calendar and activity management, project and document management, emails and mailings. SuperOffice CRM provides users with all the tools they need to manage their sales pipelines, marketing campaigns, and customer support services.

Sales tools including sales guides, quote management, dashboards and reports fully equip sales teams to reach their targets by allowing data driven decisions and working in more structured and effective ways.

Marketing tools such as form building, personalized communication, bounce handling and target lists help marketeers to create and run professional and successful campaigns, enhancing conversion rates.

Meanwhile service teams benefit from a ticket management system that not only ensures no query goes unnoticed but one that automatically routes and escalates enquires accordingly – making sure every enquiry is dealt with by the right person at the right time.

SuperOffice CRM also offers integrations with a catalog of standard apps (including GSuite, Office 365, eMarketeer, Visma) and modules that expand the solution to provide even more ways to work productively and collaboratively.

The platform supports GDPR compliance for companies operating in European markets.

Starting price

45per user /
per month

Alternatives

with better value for money


Pros & Cons

Ease of Use

Colleague Collaboration

Bugs and Issues

Customer Support

SuperOffice CRM’s user interface

Ease of use rating:

SuperOffice CRM reviews

Overall rating

4.2

/5

132

Positive reviews

68

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.68/10
Rating distribution

5

4

3

2

1

47

71

8

6

0

Pros
“SuperOffice CRM has the interests of all the clients”
JM

Jessica M.

Operations Associate

“Profesional sales tool”
DL

Daniel L.

Service Manager

“It was simplified and easy to use, conference call feature is pretty useful too.”
DV

Devesh V.

Head of Operations, Analytics & Technology

Cons
It was rather expensive, it seemed hard to start with a “light” version and then add modules which would have been nice.
Verified reviewer profile picture

Emelie A.

Communication Manager

“Currently we have stopped using it due to certain bugs in this product, hopefully they have sorted it out.”
DV

Devesh V.

Head of Operations, Analytics & Technology

“Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process).”
LD

Lukas D.

Projekt Manager

Who uses SuperOffice CRM?

Based on 132 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Machinery
Graphic Design
Computer & Network Security
Telecommunications
Others

Use cases

CRM
Sales Tracking
Customer Service
Knowledge Base
IT Ticketing Systems

SuperOffice CRM's key features

Most critical features, based on insights from SuperOffice CRM users:

Reporting/Analytics
Sales pipeline management
Quotes/Estimates
Email management
Task management

All SuperOffice CRM features

Features rating:

Activity dashboard
Activity tracking
Adaptive learning
AI copilot
AI text generation
Alerts/Notifications
API
Audience targeting
Autonomous task execution
Brand tracking
Breadth of partner applications
Business card/badge scanning
Calendar management
Calendar/Reminder system
Calendar sync
Call center features
Campaign management
Case management
Channel management
Collaboration tools
Commenting/Notes
Commission management
Contact database
Contact management
Content library
Content publishing options
Contract/License management
CRM
Cross-system integration
Customer contract management
Customer database
Customer engagement
Customer journey mapping
Customer social profiles
Customer support
Customer support portal
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Customization
Data import/export
Data import & export tools
Data security
Data visualization
Deal management
Decision making
Desktop integration
Document classification
Document & content mgmt.
Document management
Document storage
Drag & drop
Electronic signature
Email management
Email marketing
Email sequences
Email templates
Email tracking
Engagement tracking
Event triggered actions
Field sales management
File management
Forecasting
For ipad devices
For mac devices
For small businesses
Full text search
Gamification
Generative ai
Interaction tracking
Internal chat integration
Internationalization
Knowledge base
Landing pages/web forms
Lead assignment
Lead capture
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead scoring
Marketing automation
Marketing roi analytics
Mobile access
Mobile app
Mobile user support
Monitoring
Multi-Channel communication
Multi-step planning
Natural language interaction
Opportunity management
Opportunity & pipeline mgmt.
Output document generation
Partner relationship mgmt. (prm)
Performance and reliability
Pipeline reports
Predictive analytics
Prioritization
Proactive assistance
Product & price list management
Proposal generation
Prospecting tools
Quote & order management
Quotes/Estimates
Real-Time data
Referral tracking
Reminders
Reporting
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Sales pipeline management
Sales reports
Sales trend analysis
Sandbox / test environments
Search/Filter
Segmentation
Sentiment analysis
Social collaboration features
Social media monitoring
Social network integration
Social promotion
Softphone
SSL security
Support analytics
Surveys & feedback
Tagging
Task management
Territory management
Third-Party integration
Third-Party integrations
User, role, and access management
Visual analytics
Web-based deployment
Workflow automation
Workflow capability
Workflow management

SuperOffice CRM alternatives

SuperOffice CRM logo

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45

/user

Per month

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Features
Value for Money
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/user

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Document360 logo
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

SuperOffice CRM pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

45

/user

Per month

Core

65

/user

Per month

Growth (Most popular)

95

/user

Per month

Plus

130

/user

Per month

Super

160

/user

Per month

User opinions about SuperOffice CRM price and value

Value for money rating:

To see what individual users think of SuperOffice CRM's price and value, check out the review snippets below.

“SuperOffice CRM has the interests of all the clients”
JM

Jessica M.

Operations Associate

“Profesional sales tool”
DL

Daniel L.

Service Manager

SuperOffice CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Videos
Webinars
In Person
Documentation
Live Online

SuperOffice CRM FAQs

Q. Who are the typical users of SuperOffice CRM?

SuperOffice CRM has the following typical customers:
Mid-size Business, Small Business, Large Enterprises

These products have better value for money


Q. Does SuperOffice CRM support mobile devices?

SuperOffice CRM supports the following devices:
iPhone, iPad, Android


Q. What level of support does SuperOffice CRM offer?

SuperOffice CRM offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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