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VerticalResponse Logo

Email marketing and automation software

Table of Contents

VerticalResponse - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

VerticalResponse overview

What is VerticalResponse?

VerticalResponse is a comprehensive email marketing platform that empowers businesses to effectively communicate with their customers. Designed for entrepreneurs, the platform offers a user-friendly interface and a suite of powerful features to streamline email marketing efforts.

At the core of VerticalResponse is its intuitive email editor, which allows users to easily create visually appealing emails that reflect their brand's unique identity. The platform also provides automated scheduling capabilities, enabling users to set their emails to be sent at the optimal time to maximize engagement. Its landing page builder simplifies the process of directing customers to custom-tailored landing pages.

VerticalResponse's advanced reporting features give users valuable insights into their email campaigns' performance. Users can track key metrics such as open rates, click-through rates, device usage, and geographic data, allowing them to make data-driven decisions to optimize their marketing strategies. The platform also offers a robust surveys creator, enabling businesses to gather actionable customer feedback and gain a deeper understanding of their target audience's preferences and needs.

Starting price

13flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Integrations

Ease of Use

Templates

Client Communication

Limited Functionality

Customer Support

VerticalResponse’s user interface

Ease of use rating:

VerticalResponse pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(38)
5(18)

What do users say about VerticalResponse?

This software is free for charities and NPO and does not have a limit to the number of contacts which can be uploaded or contacted, we can send 10s of thousands of newsletters and email each month for free which on other platforms would cost us hundreds of dollars.

Select to learn more


Who uses VerticalResponse?

Based on 61 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management
Marketing and Advertising
Health, Wellness and Fitness
Education Management
Others

Use cases

Email Marketing
Campaign Management

VerticalResponse's key features

Most critical features, based on insights from VerticalResponse users:

Campaign analytics
Contact management
Email marketing
Event triggered actions

All VerticalResponse features

Features rating:

A/B testing
API
Archiving & retention
Autoresponders
Campaign analytics
Campaign management
Campaign planning
Campaign segmentation
CAN-SPAM compliance
Click tracking
Contact management
Customer surveys
Customizable forms
Data recovery
Email campaign management
Email marketing
Email monitoring
Email sequences
Email templates
Event triggered actions
Image library
Landing pages/web forms
List management
Monitoring
Queue management
Reporting/Analytics
Reporting & statistics
Search/Filter
Social promotion
Spam blocker
Subscriber management
Template management
Web forms
WYSIWYG editor

VerticalResponse alternatives

VerticalResponse logo

Starting from

13

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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9

Per month

Free trial
Free version
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Customer Support
Gmail logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Mailchimp logo

Starting from

13

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

VerticalResponse pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Surveys Free

0.00

Features included:

  • Unlimited Surveys
  • 10 Questions per survey
  • 100 respondents per survey

Email Marketing Basic

13

Per month

Features included:

  • All core email features
  • Unlimited landing pages
  • Test Kit credits for purchase
  • Customizable pop-up forms
  • Live customer support
  • Send unlimited emails
  • Remove VerticalResponse branding

Email Marketing Pro

19

Per month

Features included:

  • 10 Test Kit credit
  • Advanced reporting
  • Delivery rate review
  • A/B subject line testing

Surveys Basic

19

Per month

Features included:

  • Ask Unlimited questions
  • Survey unlimited respondents
  • Randomization your questions
  • Incorporate skip logic
  • Remove VerticalResponse branding
  • Download Reports

User opinions about VerticalResponse price and value

Value for money rating:

To see what individual users think of VerticalResponse's price and value, check out the review snippets below.

“We wished to have more integration with our other platforms (social media channels, Canva, etc) and found it lacking compared to other platforms.”
MB

Mary B.

Development Director

“We used VerticalResponse at our non profit for almost 10 years before deciding to switch to Constant Contact. ”
MB

Mary B.

Development Director

VerticalResponse support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Documentation
Webinars
Videos

VerticalResponse FAQs

Q. Who are the typical users of VerticalResponse?

VerticalResponse has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers

These products have better value for money


Q. What level of support does VerticalResponse offer?

VerticalResponse offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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