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vFairs Reviews

Reviews summary

Pros

VFairs is a wonderful platform: modern, fresh, intuitive and flexible. It was easy to use the product to create a fun, engaging conference for our stakeholders.

Melanie H.

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They are thorough with their work and speedy in their response time. They are hard-working individuals and very pleasant ​to collaborate with on a successful event.

Lynn D.

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It was overall a great experience, starting from the amazing customer support team which was their on the spot responding very quickly and with quality.

Hamza J.

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Cons

Participants who leave a room by clicking to another room, their name still appears. It makes it confusing for the booth operator to know who is actually still in their room.

Anonymous Reviewer

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We have two screen workstations and it was a bit tricky to identify which screen was using the camera - a very minor problem. It was a hardware hiccup, not any team member at vFairs.

Kay N.

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Knowing that vfairs is located around the world, with a main location in DUBAI our team was a bit hesitant and questions them a lot about GDPR complience.

Anonymous Reviewer

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Overall rating

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2

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98%
positive reviews
99%
would recommend this app

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248 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PDN - Professional Diversity Network - vFairs Review 2018

Reviewed 2 years ago

vFairs just ‘gets’ our business. The customer service they provide simultaneously to our own sales reps while communicating to multiple teams under each valued customer, is beyond commendable. We have worked with vFairs as our exclusive Virtual vendor since 2013 primarily due to his teams high level of professionalism, integrity, outstanding customer support and responsiveness. Their accuracy,...

Pros

vFairs creative and sophisticated graphic appeal for customers and our candidates alike. Ease of use and the fact that vFairs conducted the entire set up, training, questions answered accurately and deployment in a timely and extremely professional manner. The product works great and customers received full technical support and reporting post event.

Cons

We experienced no problems with this software. All was wonderfully handled by vFairs leadership and Customer Support.

Vendor response

Thank you for taking the time to write this exceptional review, Pam! The entire team at vFairs is absolutely thrilled to hear about your experience with us. Your business means so much to us and we hope to see you again soon! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Client Project | Developers Conference

Reviewed 6 months ago

Fantastic!!! [SENSITIVE CONTENT HIDDEN] was thorough and efficient in his communication when getting me all set up with the software and establishing our client contract. [SENSITIVE CONTENT HIDDEN] was incredible with communication, keeping us on task, and delivering on our clients needs at lightning speed. And the design team was incredible at producing all of the customizations, the finishing touches, and building out the environment beyond what we could have imagined. I LOVED my experience working with vFairs, I will absolutely continue recommending this platform to clients of mine, and I hope to have the opportunity to collaborate again in the future!

Pros

What I LOVED about this software was both the user-friendliness of it as well as the advanced features. It can be hard to find something as advanced, and impressive, while still being comfortable for all to use. Much of my client's audience are people who are extremely intimidated by, and new to, using technology and I was overwhelmed with all of the positive feedback from attendees about how easy their user experience was - as well as how impressed they were with the features of the platform itself. I also LOVED the team that I work with.. [SENSITIVE CONTENT HIDDEN] in sales, [SENSITIVE CONTENT HIDDEN] as my project manager, and the design team behind the scenes that brought my vision to life were all incredible. A team of true professionals and complete stars! Bravo!

Cons

I truthfully only experienced two instances where I felt the software could have been improved: 1. I wish that there was email communication features built into the software to be able to follow up with registrants to send email reminders, important updates, etc. I know that email communications are built in for communicating with booth admins - It would be great if there was also opportunity to perform...

Vendor response

Thank you for a heartwarming review, Regina! We're glad you found this experience advance, as well as user-friendly at the same time! We hope to provide you with an even more impressive experience next time! :)

Overall Rating
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  • Customer support
  • Likelihood to recommend10/10

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Great product and company

Reviewed a month ago

We had a great experience with vFairs and would absolutely consider using them again in the future if our event is entirely virtual next year. They really helped us to recreate the in-person event experience using all of the different features and visuals - it was about as close as it could come to an in-person in this world right now and that for us was very important. We would definitely recommend over their competitors.

Pros

There was such a wide variety of features and options available to make it really your own event. The support staff was incredible, our vFairs rep helped us every step of the way and provided us with so many options to really help to create the event we were visualizing. We also really liked the ease of use of the backend for admins. For users we got feedback that it was a very intuitive platform and easy to use/get around 'inside' the event, and that for us was key as the virtual event world is new to so many of us.

Cons

The webinar connection to Zoom felt a bit clunky and I didn't feel as prepared for issues that came up as far as people not fully understanding how to operate the webinar using their host capabilities. I think that could have been explained better during the pre-webinar technical checks. I also wish the chat feature were more engaging. That's a difficult one during these times and I don't know how to accomplish it, but maybe more features to get people talking or involved in conversations? Including the gamification aspect in there as well maybe? It felt like the only part of the event that didn't capture the 'in-person' recreation as much as the rest of the platform did. Some of the additional features also felt overpriced, for example the Scavenger Hunt.

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vFairs platform completely failed to deliver for our event

Reviewed a year ago

We approached vFairs with a view to delivering 3 events for us over a 3 month duration. The initial impression of the platform was very good, and whilst aesthetically it looked a little dated, it was technically capable of replicating the key aspects of our events in a virtual environment. However, the reality is that vFairs completely failed to deliver the service and functionality promised. On the...

Pros

Theoretically, vFairs as a platform is able to replicate the key value of our conferences in a virtual environment. It can: 1. host content, presentations, Q&A and panels, 2. facilitate business engagement between buyers and sellers, 3. Provide delegate interaction. The problem is that these functions simply didn’t work properly.

Cons

On the day of the event, the platform wasn’t finished and critical features were missing or dysfunctional: the exhibitor booths were incomplete, the chat function didn’t work properly and the competitions didn’t run as instructed. The content delivery was also unacceptable: vFairs streamed the video content in such low resolution that the text and graphics on many of the slides was illegible, while...

Vendor response

Dear Pete, thanks for taking the time to bring this to our attention. We're sorry your experience did not match your expectations. We always aim to deliver a great experience and are gutted when we miss the mark! Your comments have been discussed at length with our project team to ensure this doesn't happen again and that vFairs maintains its standards of great delivery.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Stop searching for a virtual meeting platform - this is it!

Reviewed 3 months ago

Our first meeting was three short months after the Pandemic began and we had to evaluate available tools. vFairs quickly jumped to the top of the list. They helped us manage our project while learning the tools and implementing them at the same time. We doubled our attendance and engaged a worldwide audience with the tremendous support of the project management team. When it came time to plan our larger...

Pros

Out of the box the software is able to do almost everything a meeting planner needs to convert a face to face meeting to a virtual event. It includes a visual appealing environment, easy administrative tools, excellent user interface and loads of online resources to help you promote it and educate your audience.

Cons

We easily found a workaround, but it was confusing that some of our members had dual roles as attendees abs exhibitors and were required to have two logins.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Bostwick-Braun Company Market Review

Reviewed 7 months ago

The Vfairs team was awesome! They were so helpful and willing to assist us whenever they could. I highly recommend this platform.

Pros

The software was very user friendly. We had close to 200 vendors who needed to set up their own booths. Vfairs simple 6 Step process for booth set up made this process run very smooth. We had very little complaints on booth set up. In fact, a lot of our vendors said this was the best site they have ever used for Virtual Trade Shows.

Cons

Our Market required a shopping experience on a larger scale. This was something fairly new to the Vfairs team, so there were some set backs, limitations and modifications needed to make it it work for our company. Although we didn't get everything we needed for the Market, due to time constraints, the Vfairs team was great on trying to get us everything we requested. I think next year it will be much easier, and I think that this Ecommerce path is an area that the Vfairs team should invest some time and money into, as it could really help them gain more ground in the industry of Virtual Tradeshows.

Vendor response

Thank you for taking the time to write us this incredible review, Alan! We're truly honoured to set up virtual events with you and look forward to seeing you again soon! :)

Overall Rating
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  • Ease of use
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  • Likelihood to recommend10/10

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VFairs - Successful Virtual Market Platform

Reviewed 7 months ago

From our executive team to our customers, everyone was impressed with the final product. This was our first Virtual Market. Thanks to [SENSITIVE CONTENT HIDDEN], and the rest of the VFairs team for helping us hit a homerun. The team was great to work with and even offers support during your live event for YOUR customers.

Pros

Simple walkthrough booth setup for our vendors, who can be a challenge. Very professional frontend for our customers. Chat capability is a great feature that allowed vendors, customers, and staff to engage as they would at our physical show. We were able to offer our customers all the same great saving on products without them ever having to leave their desk. We just finished one live event and are already working on our next one in October. Fantastic feedback from both backend & frontend users.

Cons

The platform's strengths are it's design and engagement tools. We are a large distributor and offered almost 10K products in our first show. We're working with the VFairs team to improve the customer experience during the buying process, with additional data both on the frontend & backend.

Vendor response

We're thrilled to have met with your expectations, Daniel! Working with you has been an absolute pleasure and we look forward to having you back soon! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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VFairs Saved Our Conference!

Reviewed 7 months ago

VFairs really helped us pull this conference off. It was powerful, very moving, and we had 20 less attendees than we had in person last year. We couldn't have done this without their great team! We lost none of our sponsors which was a huge win. Our project manager [SENSITIVE CONTENT HIDDEN] and her team were stellar and had the best customer service! Thank you, Vfairs team!

Pros

We had planned a statewide mental health conference for this past May...then COVID hit. My client has had their annual conference at the venue for 40 years and it is very unique, and iconic! Vfairs helped re-create a digital version of this in just 6 weeks. It was a beautiful digital venue...truly jaw dropping and had great networking opportunities for our sponsors. We hosted over 40 sessions in 2 days. By having our conference online, many youth advocated and parents were able to attend. Usually going to the conference in-person costs an attendee around $1,000+ with food, room, and the conference price. This digital venue made it much more accessible and made our table much larger!

Cons

The networking features were really poor. We wish there had been more than just chat. We hope that next year, a video chat feature will be enabled.

Vendor response

Thank you for taking the time to write us a review, Cecily. Our team is absolutely thrilled to hear about your experience and we ensure you that your feedback will be taken under consideration for an improved experience in the future :)

Overall Rating
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best platform for virtual conferences!

Reviewed 5 months ago

We hosted 2 events on VFairs. One was a Demo day for products that will help the hotel and hospitality industry address challenges brought up from Covid-19. Second, was a global conference for higher education practitioners and administrators who focus on entrepreneurship education.

Pros

-Great event and customer service -Responsive event manager -Easy to use for users and exhibitors

Cons

-A way for admins and attendees to see all people on the platform during the event

Vendor response

Dear Nadine. Thank you for rating our platform so highly and for writing us an incredible review. We look forward to having you back very soon! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great virtual event venue

Reviewed 2 months ago

We had a great experience with vFairs especially the week of the event working with [SENSITIVE CONTENT HIDDEN]

Pros

vFairs is a true virtual event venue. It makes users forget they are sitting alone at a computer and makes the event feel as close to in-person as you can get,

Cons

I wish there was better usability in terms of setting up the event. There should be a way to bulk import sessions, users, and exhibitors rather than adding one-by-one.

Overall Rating
  • Value for money
  • Ease of use
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  • Likelihood to recommend10/10

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vFairs helps to create a visually pleasing and engaging online event

Reviewed 3 months ago

vFairs helped us deliver an engaging online event as close as possible to the real thing during the coronavirus pandemic. The benefit it gave us in terms of audience reach is something we are taking forward as we look to plan for in-person events to return. A hybrid approach is likely to be the direction we go in, after launching our annual summit in person and having the second year online we have realised the pro's and con's to both approaches and will look to address this in our third annual event. We would highly recommend their services to anyone looking to create a visually pleasing and engaging online event.

Pros

- A great solution that allowed us to adapt and press on with an important event - the platform included all elements of our summit when we couldn't be in person, we made use of the auditorium, exhibition hall and networking lounge - as well as linking off to other platforms including an art gallery. - Holding the webinars and exhibition online meant that we could reach a much wider audience, making...

Cons

- The initial options and build of the platform could be more thorough and include everything that is possible to create - working from a blank sheet was quite daunting when we were pushed into the online events landscape during the first lockdown. There were a couple of occasions when we came across this issue (for example, wanting the event to go into people's calendars but at the point we realised...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Event Organiser Review

Reviewed 3 months ago

The vfairs platform was a great solution to our exhibition going virtual during the COVID-19 pandemic, it worked well for our partners and our attendees. All feedback was mostly positive from the user experience and we was able to share and use the platform how we need to. I'm not sure how the platform would integrate with a live event to make the whole event as a hybrid experience due to the live broadcasting and not connecting to an app. The team we worked with from vfairs were really helpful and understanding of our needs and managed to get everything we wanted (even with things they had never done before). We have hosted 2 events with vfairs and would use the platform again and would considering using it as a hybrid option if we could integrate the live and virtual elements together

Pros

I found the product easy to use from an organisers experience from the backend access to the frontend user experience. Like all software it takes some getting used to over time which is why this software works for an event user experience if they have never used anything like it. It's simple and easy to navigate it if you make it so for your customers use. In terms of the backend - I found this software easy to use, however that might be because I’m used to using CMS systems. If you aren’t so hands on the vfairs team are there to help along the way.

Cons

I think there are a few vital area's missing from the software when it comes to user interaction on the main page, if the chatroom tab worked within the main software rather than on another tab i think it would be more consistent on for the user experience. Also some features that where added last minute which we didn’t advertise made this difficult to manage expectations of our partners on the live...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Second virtual event with VFairs

Reviewed 5 months ago

We have just finished our second virtual trade show in 6 months using the VFairs platform. The project team assigned to our second event, [SENSITIVE CONTENT HIDDEN] were outstanding. They listened to our brief, implemented all our requirements and ensured our event went live on time. On the run up to the event and during the live days both project managers reacted quickly and professionally to any...

Pros

The seamless visitor journey from registration to attending the event on the live days and being able to log back in to the event for up to 30 days. The virtual event environments can be fully branded which provides additional opportunities for sponsors and exhibitors. Self service option where exhibitors can design and build their own trade stands. They have a selection of stand templates which...

Cons

Email communications from the VFairs platform tend to land in junk folders which hinders communications with registered visitors when providing updates about the event. The live and private chat room functions have a slight lag on updating and require having a separate page open in your browser for the duration of the event. Engagement is key with any virtual event so these features need to be enhanced to improve the experience for all participants.

Vendor response

Thank you for taking the time to leave us a detailed review, Dan! Our team has had the best time working with you, and we look forward to taking your feedback into account for an even more amazing experience next time! :)

Overall Rating
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good First Experience

Reviewed 7 months ago

Overall, we had a positive experience with VFairs and their format. They were very responsive to us. We were able to deliver a much larger online job fair event than we could have at an in-person event especially during the Covid-19 pandemic. We are hopeful that VFairs will implement some of the suggestions we made as well as continue to improve their product so we can continue to provide this in the future. Good product that just needs to continue to fine tune some aspects. Definitely would recommend it.

Pros

We were very pleased to be able to deliver a virtual job fair to over 50 education employers. VFairs worked with us over a two month period to help us put on our event. The platform was able to accommodate over 50 employers and their staffs along with over 800 registered job seekers. We liked the ability to connect job seekers to employers in this virtual environment instead of an in-person location that could only handle a limited number of employers and job seekers. Graphics were great and the booth set up for employers was also relatively easy.

Cons

We did experience some technical issues that prevented us from using the video interview feature for our event. Several of our employers set up Zoom calls outside the platform and that worked but we'd prefer they not have to do that in the future. We also like to see a potential waiting room where once a job seeker is selected to be interviewed by employer, those interviewing and find them easily...

Vendor response

Thank you for taking the time to leave us an incredible review, Todd! Our team is super excited to hear about your experience with us. Your feedback means a lot to us and we'll definitely be adding more quality for future events with you! :)

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Exciting platform and wonderfully dedicated team

Reviewed 3 years ago
Pros

Our not-for-profit organisation looks after the disability workforce and we found vfairs as we were looking for a platform that would be affordable, flexible and user friendly for an audience than spans across many different jobs, age groups and disabilities. We have recently completed our main event day for our virtual conference and are now in a 30-day on-demand phase where all of our presentations...

Cons

Of course given that this was our first time we had a few things that we needed to experience on the day to assist our internal processes for next time, but there will certainly be a next time! Overall we are really happy with our experience and highly recommend the dedicated and supportive vfairs team and their impressive platform.

Vendor response

Thank you for taking the time to write us this phenomenal review, Isabelle. Your business is truly important to us and we are here to assist you at any time you need us. The team is absolutely thrilled to hear about your experience and this is what motivates us to continue to work harder and provide a better quality experience each time! We can't wait to see you again! :)

Overall Rating
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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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vFairs, the Virtual Fair Platform of Choice!

Reviewed 7 months ago

We love our partnership with vFairs! Their customer service and attention to detail drive the partnership forward. When we 1st started hosting virtual events through vFairs a couple years ago, I was a novice on the platform with little prior experience in this space. Two years and 4 events later, I am a Project Manager for our dept. for this event and love the experience of bringing a 1,000+ attendee virtual event to our student population. vFairs is constantly improving and updating their product and the expanded options truly differentiate their services to our employer partners. If you are looking for your next (or first!) virtual fair vendor, vFairs is definitely the way to go!

Pros

For the software, we especially appreciated the ADA accommodations, vFairs attention to detail, customization options, text/video/audio capability options, and mobile compatibility, resume filter options, virtual booth variety, and embedded video capability.

Cons

The webinar process for exhibitors could be improved. Although this may be challenging given the integration with Zoom, bringing this capability in-house could be a way to improve that aspect. Employer "Leave a Message" follow-up e-mails could use consolidating so that exhibitors are not sent too many applicant e-mails over an extended period. Making chat times mandatory for exhibitors to provide a clearer picture to attendees and administrators.

Vendor response

Dear Keith, thank you for your feedback - both positive and constructive. We truly appreciate you taking the time to write us this review. Our team is absolutely thrilled and would love to see you soon! :)

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  • Likelihood to recommend10/10

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Great experience for the customer and the team

Reviewed 2 years ago

Overall their team is always ready to help and are open to customizations and suggestions. They are available at all hours of the day and are capable of making very quick changes!

Pros

This is a great way for customers to experience a conference or expo virtually! It is very visual and a great experience for the user. There are many customization options available. First you have the homepage which can have basically any content and can be created on a vfairs domain or on a subdomain of your usual website. Once inside you have the lobby which is an outside view of the expo building....

Cons

With so many options and customizations available, compiling all the information needed to produce the event can be a daunting task depending on how large your event is and how many employees you have working on it. Also with so many options and possible areas to explore, customers may have a hard time navigating and finding specific information they are looking for.

Vendor response

Thank you for taking the time to write us a review, Sarah! We truly appreciate the kind words and are thrilled to hear you enjoyed our platform. Feel free to send across any other feedback that may help us improve your experience in the future! :)

Overall Rating
  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend7/10

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Great Platform - Just Needed Better Program Management

Reviewed 9 months ago

Overall we were very happy! Great platform, great price, and mostly a good experience working with their management BUT it could have been better. There were some hiccups and fires that needed to be put out ahead of time that caused A LOT of stress for myself who was making sure everything was ready day-of. Again, overall, we would use this software again if they would provide a more helpful/responsive management team on their end.

Pros

Ease of use was most important to us as our attendees are mostly older and we were looking to streamline the conference login and participation for our attendees. This platform nailed it! Login was simple, accessing all virtual areas was easy, and watching the sessions was simple for everyone. It was also great to have some help on the vFairs end, as they provided a team to assist with creating and launching the event. And the integration with Stripe proved to be a great bonus.

Cons

The "clunky" parts were the chat room, the area was separate from the rest of the platform and in a separate tab, also the integration with Stripe didn't quite integrate with the registration form as well as I would have hoped but it still worked out well. Additionally, the vFairs "team" we were working with was slow and we seemed to have some language barriers when explaining what needed to be updated or fixed prior to launching everything live. Without that part of the experience, everything would have been excellent.

Vendor response

Thank you for taking the time to write us this amazing review, Carly. The team is thrilled to know you had a magnificent experience. As for the hiccups you came across, we're grateful to you for bringing that to our notice. Your honest feedback helps us work harder and make your experience absolutely flawless for the next time you host a successful event :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Surprised participants and a team experience

Reviewed 6 months ago
Pros

What I appreciate most about the platform is that it is a bridge for participants between the physical world of a conference and a virtual one. Virtual scenes help a lot to recreate the experience and allow the participant to better position themselves during the conference. The Vfairs support team is excellent and I really appreciated their help with our own transition to a virtual conference due to the pandemic context.

Cons

The possibilities of networking is something that we must deepen the knowledge of what the platform offers so that both the participants and the booth reps can interact more fluidly and see how many participants are in the conference, how to connect with them or leave a message even if they are not in that moment in the Networking chat. That booth reps can interact with other booth reps of other exhibitors is important ... they don't always compete and at our conferences, they do business with each other too. It would be good to have videos of a neutral conference (fictitious) for the participants, another for the exhibitors and another for the administered ones, where it is explained what each one can do according to their profile, so we should not explain it ourselves.

Vendor response

The team at vFairs is thrilled to hear about your experience with them, Maria. Thank you for your feedback, at the same time. We are working every day to improve the platform and provide you with nothing less than perfection :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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vRLC - Youth for Christ

Reviewed 6 months ago

Overall good, there did/does appear to be a gap between what we were told during the sales process and actual deliverables during event execution. Quite often we felt we were told one thing at the start, and it turned out to not be the case. But I will say our Project Managers we worked with directly were always very helpful and quick to offer answers!

Pros

I appreciated how user friendly it was, and for the most part our staff was able to navigate through the platform to get to the main areas with little to no help. Also - the booths were a hit, loved the amount of resources we were able to hand out. Lastly - being able to pull so much real and raw data in real time is fantastic!

Cons

On the backend, our team struggled to understand how to use and fully apply al that the platform had to offer. There were a lot of functions we didn't even know we had until a few days prior to our event, specifically on how to do the Zoom / Vimeo integration. We also had a large number of employees say they never received email confirmation regarding their log ins, and there is good chance it was an error on the individuals end, but I wanted to write it down for reference.

Vendor response

Dear Shawna. Thank you for your feedback - both positive, and constructive. Your organization is really important to us and we look forward to providing you with an experience that goes beyond your expectations in times to come :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Virtual Conferences Made Easy

Reviewed 2 years ago

We set out to create a virtual conference which included live speakers, deeply customized interactions and critical content for our business. vFairs consistently delivered for us. They were responsive, especially at critical moments of the project, flexing their schedules to meet our timelines. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] (our key POCs on the project) were clearly experts...

Pros

-Powerful reporting from a vendor team willing to go the extra mile to customize for your business needs. -Extremely responsive service. We had a critical error on the day before the conference and they stayed up all night to make it right for us. -Adaptive/customizable interfaces. We worked with vFairs to full customize the site to align to our brand, look and feel without any pushback.

Cons

-I really have to say nothing. This event was one of the most seamless interactions with a vendor I have expeeienced. We asked for a LOT of customization and new functionality. They were always willing to go the extra mile, even if they hadn’t done a specific integration or ask before.

Vendor response

Thank you for your heartwarming words, Ryan! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any other feedback that may help us maintain and improve your experience with us. We can't wait to have you back soon! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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vFairs Platform - turned our pandemic's lemons into lemonade

Reviewed 6 months ago

Kind staff. A nice team to work with. Very international. You can tell this company is growing quickly as a result of the pandemic.

Pros

Since the pandemic shut down most convention centers globally we had to resort to going virtual. This software really enabled us to turn our covid lemons into lemonade. The virtual experience was interactive and fun for our participants. We were also able to attract thousands of more attendees than ever before by going virtual. The platform is very intuitive and fun to use. You can tell this company truly understands event planning. Our sponsor have also been very happy because of all of the great reporting on the backend. It was a great experience and we plan to do many more events with vFairs in the future.

Cons

This is the best event software I have seen. This said I would love for the ability to be able to have our speakers come on live at the end of their pre-recorded sessions without having to go thru zoom. I don't think this function exists yet but am looking forward to the day that it is developed.

Vendor response

Thank you for your kindest words, Michelle. We're absolutely honoured to be receiving this feedback from you. We can't wait to provide you with an even better experience the next time we see you! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feedback on vFairs

Reviewed 8 months ago

The look and feel of the platform is our favorite. We are glad and excited to offer this platform to our clients. We truly appreciate the relationship we have with the vFairs team and are working diligently to make the process as streamlined as possible

Pros

The look and presence of the platform is one of the most polished available.

Cons

There are new changes to the platform and execution within the platform that we do not know what about in a timely manner. This does cause strain on my team to adjust to the unknown. We welcome the opportunity to learn about any changes as they occur, to become more effective in our efficiencies and to help assist the vFairs team

Vendor response

Dear Stephen, we're happy to hear you could benefit from our platform! Our aim is to empower you so you can take control of your own event, however, thank you very much for your feedback. We look forward to hosting more phenomenal events with you in the future :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great alternative to in person orientation events

Reviewed 5 months ago

Overall I enjoyed working with the vfairs team on the planning and orchestration of our events. We would communicate aspects of our program that needed to be present, and the team would offer us solutions as to how that could look in a virtual environment. Overall, in looking at what other institutions have done with the move to online events, I can see that the product we offered our students is top notch, not just in design but also in mimicking an actual in person event.

Pros

I liked that this product allowed our students to attend a virtual event as if they were there in person. The platform is set up to mimic users entering rooms, watching presentations and engaging with staff members present at the event. I also liked the back end analytics feature of this platform. It allowed us to determine how many entered the platform, what presentations they viewed and overall their actions within the platform. For us, this is crucial to the informed decision making and direction of our future orientation programming.

Cons

One thing that this software could improve upon is to create more creative and life like ways for users to engage with other users and staff members. Currently, the engagement that exists is in the form of a chat box, with no emoticons. They could add opportunities for users to gain face time with others as well as the professionals that they are chatting with.

Vendor response

We thoroughly enjoyed working with you, Amber! We're glad you were able to offer a top-notch experience to your audience, and we look forward to helping you set up even bigger events in the future! :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Annual Conference 2020

Reviewed 6 months ago

I am not sure if I would go back to using V-Fairs. I think you have a great platform but need to work on customer service and do more with the tech peice for the price you are charging. [SENSITIVE CONTENT HIDDEN] was very helpful but getting ahold of anyone at v-fairs was very difficult. The looks and graphics were wonderful but using third party designers made it very difficult to make any changes quickly.

Pros

Our attenddes enjoyed the platform and how easy it was for them to use and easy to navigate. I like that you can make your exhibitors seen just like at an inperson training. The reporting after the conference is also very nice. Our rep tried her best to accomidate all of our needs.

Cons

We did alot of research on platforms for our conference. This was or first year going virtual. We wanted a platform that we could still have exhibitors and we wouldn't have to worry about the tech peice on our own. Sales told us that everything we wanted sounded perfect for V-Fairs and we signed with you. Then it was a good month or so before we heard back from V-Fairs. I was worried we were scammed...

Vendor response

Dear Brandi. Thank you for your feedback, both positive and constructive. Your business means a lot to us and we look forward to making the suggested improvements for you in the future! :)

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