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ZEPIC Logo

AI-based platform for managing customer engagement

Table of Contents

ZEPIC - 2026 Pricing, Features, Reviews & Alternatives

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ZEPIC overview

What is ZEPIC?

ZEPIC is an AI-based customer engagement and marketing automation platform that unifies customer data and helps businesses run personalized, cross-channel campaigns. The platform's built-in customer data platform (CDP) creates a comprehensive 360-degree view of each customer by integrating data from mutliple digital tools. This real-time tracking and unified customer profiles ensure businesses always have up-to-date information.

ZEPIC's audience segmentation capabilities allow businesses to build micro-segments and apply advanced filters to reach the right audience at the right time. The platform's omnichannel engagement features enable seamless customer interactions across email, messaging, push notifications, and more. Businesses can tailor messages to customer preferences and orchestrate real-time, hyper-personalized customer journeys. ZEPIC's reporting and analytics dashboards provide insightful metrics to optimize marketing efforts and drive business growth.

The platform's Zenie AI engine offers end-to-end marketing automation, from data management to campaign delivery. Zenie centralizes customer and business data, uncovers hidden segments, and predicts customer needs to help businesses create personalized experiences and handle real-time conversations. ZEPIC integrates with numerous third-party tools, including CRM systems and eCommerce platforms, allowing businesses to manage their entire customer engagement ecosystem via a unified portal.

Key benefits of using ZEPIC

  • Unify all customer data and use it to personalize customer journeys and marketing campaigns.
  • Launch omnichannel journeys and campaigns in minutes with Zenie AI that builds workflows too.
  • Zenie AI summarizes entire customer journeys and profiles.
  • Consolidate, respond, and manage all customer messaging with team inbox.
  • Starting price

    119usage based /
    per month

    Alternatives

    with better value for money

    ZEPIC’s user interface

    Ease of use rating:

    ZEPIC reviews

    Overall rating

    empty-state-img

    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    ZEPIC's features

    Activity dashboard
    Alerts/Notifications
    API
    Audience targeting
    Behavior tracking
    Campaign analytics
    Campaign management
    Campaign Segmentation
    Channel management
    Contact database
    Contact management
    Customer activity tracking
    Customer database
    Customer journey mapping
    Customer profiles
    Customer segmentation
    Customizable templates
    Data integration
    Email management
    Email marketing
    Email tracking
    Engagement tracking
    Event triggered actions
    GDPR compliance
    Multi-Channel communication
    Multi-Channel marketing
    Multiple data sources
    Personalization
    Real-Time analytics
    Real-Time data
    Recommendations
    Third-Party integrations

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    ZEPIC pricing

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Starter

    0.00

    Growth

    119

    Per month

    Pro

    183

    Per month

    User opinions about ZEPIC price and value

    Value for money rating:

    ZEPIC support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    ZEPIC FAQs

    Q. What type of pricing plans does ZEPIC offer?

    ZEPIC has the following pricing plans:
    Starting from: $119.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of ZEPIC?

    ZEPIC has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does ZEPIC support?

    ZEPIC supports the following languages:
    English


    Q. Does ZEPIC offer an API?

    Yes, ZEPIC has an API available for use.


    Q. What other apps does ZEPIC integrate with?

    ZEPIC integrates with the following applications:
    Shopify Plus, WooCommerce, ClickPost, Zoho CRM, ActiveCampaign, Square Point of Sale, Pipedrive, Freshsales, Freshdesk, LoyaltyLion, Stamped.io, Gorgias, Yotpo, Chargebee, Kustomer, HubSpot CRM, Intercom, Shopify, Zendesk Suite


    Q. What level of support does ZEPIC offer?

    ZEPIC offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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