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Top Rated Contact Center Software with Reporting statistics - Page 7

Last updated: May 2026

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252 software options

NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center Hub: AI-driven omnichannel support for faster, smarter, and secure GDPR-compliant top experiences in the cloud.

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Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

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Deliver fast, personalized support anywhere with Intermedia® Contact Center—an AI-powered omnichannel customer engagement platform.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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EasyCall Cloud logo

Software for managing agents, VoIP & call center operations

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EasyCall Cloud offers scalable Call Center and Contact Center software with transparent pricing, easy management of tasks, VoIP lines, and omnichannel support. Enjoy seamless integration, data security, and cost-effective operations.

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MiContact Center Business logo

Cloud contact center solutions

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MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

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Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

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A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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Intradiem logo

Workforce automation solution for optimizing operations

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Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift.

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Fonvirtual Call Center logo

Communication solution for call management & distribution

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Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Kiamo logo

Centralized & Aumented Customer Relationship

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Kiamo is a Cloud omnichannel solution for Contact centers

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Sagicc logo

An intelligent customer service experience.

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

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C-Zentrix logo

Omnichannel Contact Center with AI, CRM & Automation

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C-Zentrix is a customer experience platform offering cloud & on-premise contact center software, omnichannel support, CRM, AI bots, video chat, and analytics built to empower businesses in sales, support, and service delivery.

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Sales Sling logo

Cloud based auto dialer & lead management platform

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Sales Sling is a cloud-based dialer & lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls with the auto-dialer functionality, tracking and recording inbound & outbound calls, managing employee performance & more

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Knowlarity logo

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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CallHippo logo

Cloud-based phone system for sales, support & growing teams

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CallHippo is a Cloud Based Contact Center Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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Enghouse eKMS logo

Internal & external knowledge base and forum management

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SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

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Zendesk Talk logo

Connecting customers to Agents through voice and message

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Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.

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Dixa logo

Conversational Customer Service Software

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Dixa offers one-stop contact center software that supports telephony, email, live chat and messaging apps and runs in your browser. Built to improve the agent and customer experience - smart routing, a built-on CRM, integrations and more helps brands deliver omnichannel customer experiences.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

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Broadvoice b-Hive is everything you need and anywhere you want to go!

Untether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.

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Apptivo logo

CRM solution for managing customer accounts

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Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

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Intalk.io logo

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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Exotel logo

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

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Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

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