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Top Rated Customer Engagement Software with Real time analytics - Page 2

Last updated: October 2026

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369 software options

LiveChat logo

AI-based live chat for customer support and sales teams

Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free!

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Great Recruiters logo

Real-time candidate feedback platform for recruitment teams

Great Recruiters is an online feedback collection tool that enables recruitment teams and departments to rate performance based on real time candidate reviews

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Influitive logo

Customer-Powered Growth

The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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Aligned logo

Customer Collaboration Platform for sales & CS teams

Discover real customer engagement, when you have everyone you need, together, in one place. Aligned’s digital sales room helps buyers find everything they need with convenience, ease, and speed. Create a single source of truth for the deal and simplify your buyers’ journey.

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ChurnZero logo

Customer engagement & retention for subscription businesses

ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals

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Braze logo

Cloud-based customer engagement platform for B2C

Braze is a cloud-based customer engagement platform for B2C brands to orchestrate cross-channel messaging, activate first-party data.

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InputKit logo

InputKit, the best tool for an incredible experience.

InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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Hiver logo

The agentic omnichannel customer service platform.

Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI Agents, cross-team collaboration, workflows, and ticketing.

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Feedier logo

Gamified customer engagement & feedback collection tool

Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions.

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Text Request logo

Ignite customer engagement

Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.

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Rocketlane logo

A client-centric, next-gen PSA tool

Rocketlane is a next-gen PSA platform that unifies your projects, resources, and time into a single, powerful system.

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VideoAsk logo

Get personal with face-to-face interactions: at scale

VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

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Growave logo

Marketing app for Shopify

Growave is an all-in-one Shopify marketing platform with powerful tools for photo reviews, wishlists, loyalty programs, referrals, and UGC.

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Creatio AI CRM logo

AI CRM where people and AI agents work together.

Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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Delighted logo

Cloud-based customer and employee experience platform

Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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11Sight logo

AI Agent Platform for all Customer-Facing Operations

Cloud-based AI Agent Platform for Call Centers and Customer-Facing Operations.

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Upnify CRM logo

Web-based customer relationship management (CRM) solution

Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

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WeBee logo

Customer communications management software

WeBee is a customer communications management software that helps businesses in the hospitality sector manage bookings, contactless check-in, payments, guest orders, and more. The platform enables managers to pre-book various hotel amenities, such as transfers and restaurant bookings.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Covideo logo

Video messaging that gets real results

With Covideo, businesses can record, send, and track your personalized video messages from computer or smartphone. Deliver videos from email, SMS, social media, or CRM. See all the most relevant metrics, updated in real-time, via the easy-to-use reports and analytics.

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Questback logo

Experience Management

Questback is an Customer Engagement platform for improving customer engagement

Our mission to make organizations smarter by acting on feedback from customers!

As a Nordic leader in experience management solutions we serve customers in the Nordics and the rest of the world.

Let´s create more eng

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XM for Customer Experience logo

Customer experience management (CXM) platform

Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer engagement.

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Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

Kommo provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and win more customers with this messenger-based sales solution for SMBs and entrepreneurs.

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Listen360 logo

Build a solid reputation with reduced churn & good reviews.

Franchise feedback platform with post-visit surveys, sentiment monitoring, review growth tools, dashboards, and loyalty insights.

Read more about Listen360

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OneSignal logo

Maximize Engagement. Minimize churn.

OneSignal is a customer engagement platform that powers email, push notifications, SMS, and in-app messages for product teams, developers and marketers. Designed for engagement and data collection, OneSignal offers customer journeys, A/B testing, analytics, personalization, and segmentation.

Read more about OneSignal

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