App comparison
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Customer Experience Software
Last updated: April 2026
40 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Pipedrive
5
1.9K
4
888
3
138
2
34
1
27
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Zoho CRM Plus
5
37
4
26
3
5
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
Read more about Zoho CRM Plus
Listen360
5
44
4
11
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build a solid reputation with reduced churn & good reviews.
Read more about Listen360
Sogolytics
5
537
4
170
3
18
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Read more about Sogolytics
Zoho CRM
5
3.5K
4
2.3K
3
782
2
171
1
81
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Engageware
5
32
4
26
3
7
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent Online Appointment Scheduling Software
Read more about Engageware
InviteManager
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer entertainment planning & automation
Read more about InviteManager
Leadoo
5
20
4
7
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Converting existing traffic into leads & online sales
Read more about Leadoo
VirtlX
5
10
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° success management & employee engagement platform
Read more about VirtlX
OnceHub
5
96
4
28
3
8
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Be where it matters. Bring your A game and sell.
Read more about OnceHub
Vitally
5
2
4
4
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World-class Customer Success for B2B SaaS
Read more about Vitally
Customer Thermometer
5
17
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Actionable feedback for customer-obsessed businesses.
Read more about Customer Thermometer
Drift
5
127
4
56
3
9
2
3
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat & in-app messaging for sales & marketing
Read more about Drift
Zipteams
5
52
4
20
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer communication platform
Read more about Zipteams
InputKit
5
33
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
InputKit, the best tool for an incredible experience.
With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!
Read more about InputKit
Nicereply
5
218
4
60
3
3
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The effortless way to champion customer experience
Read more about Nicereply
Hotjar
5
366
4
155
3
15
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Read more about Hotjar
JustCall
5
109
4
70
3
20
2
12
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Read more about JustCall
Capacity
5
9
4
3
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial Intelligence-based knowledge management solution
Read more about Capacity
Front
5
202
4
57
3
13
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Qmatic
Customer journey management solution for enterprise clients
Read more about Qmatic
VideoAsk
5
56
4
12
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get personal with face-to-face interactions: at scale
Read more about VideoAsk
Opportunity CRM
5
3
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM for small to midsize businesses
Read more about Opportunity CRM
Bookafy
5
108
4
20
3
7
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free online appointment booking software
Read more about Bookafy
