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Customer Experience Software
Last updated: April 2026
27 software options
Sponsored
Zoho CRM Plus
5
37
4
26
3
5
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
Read more about Zoho CRM Plus
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Zoho CRM
5
3.5K
4
2.3K
3
782
2
171
1
81
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
ServicePower
5
5
4
1
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service workforce management solution
Read more about ServicePower
UserVoice
5
38
4
21
3
8
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build better products with intelligent product feedback
Read more about UserVoice
AnyRoad
5
2
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make every experience count.
Read more about AnyRoad
Clootrack
5
16
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent CX Analytics to understand why your NPS drops
Read more about Clootrack
Whatfix
5
49
4
28
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Digital Adoption
Read more about Whatfix
Deep Talk
5
9
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee feedback analysis platform
Read more about Deep Talk
Usage Intelligence
5
3
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Usage analytics solution built for distributed software
Read more about Usage Intelligence
Keatext
5
3
4
9
3
7
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your most impactful improvements start here.
Read more about Keatext
Leadoo
5
20
4
7
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Converting existing traffic into leads & online sales
Read more about Leadoo
Dovetail
5
67
4
27
3
1
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-native operating system for customer intelligence.
Read more about Dovetail
Cayzu
5
29
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu
Thematic
5
14
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer feedback analysis
Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.
Read more about Thematic
Cemantica
Customer Journey Management Platform
Read more about Cemantica
Repustate
5
0
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Natural language processing tool for automotive businesses
Read more about Repustate
Chattermill
5
16
4
7
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback analysis software
Read more about Chattermill
TeamSupport
5
496
4
291
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Kustomer
5
54
4
22
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Kayako
5
67
4
67
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Enterpret
5
5
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Machine learning customer feedback analytics platform
Read more about Enterpret
Hootsuite
5
1.9K
4
1.3K
3
370
2
49
1
37
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management & scheduling for SMBs and enterprise
Read more about Hootsuite
SatisFactory
Feedback collection and management software
Read more about SatisFactory
