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Botsplash
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Live and Automated Chat and SMS Platform
Table of Contents
Botsplash - 2026 Pricing, Features, Reviews & Alternatives
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Botsplash overview
What is Botsplash?
Botsplash is a live and automated chat and SMS platform used to engage with customers across a suite of digital channels. This SaaS based platform offers a collection of notable features including canned messaging capability, scheduled send, spanish translation, document sharing, and more, to increase customer experience and agent lead capture.
Botsplash outbound SMS campaigns see high deliverability rates and spam rates that are a fraction of the industry average. Automated flows assist your agents when collecting information or working with multiple leads at a time and their integration options are endless. The workflow applications already at your business can be easily integrated with Botsplash for a truly unified experience.
Have security concerns? Botsplash has your back! They are SOC 2 Type II compliant and offer safety benefits such as built-in adherence to TCPA restrictions, advanced data encryption, and account level lockdowns.
Starting price
Alternatives
with better value for money
Botsplash’s user interface
Botsplash pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.3
Ease of use
4.5
Customer support
4.8
Reviews sentiment
What do users say about Botsplash?
Users report Botsplash makes it easy to communicate instantly with clients, especially borrowers who prefer texting over calls or emails. They find it convenient for reaching clients who are busy, on the go, or have limited computer access, and say it helps keep conversation history and improves business communication.
Reviewers indicate Botsplash needs improvements in client support, such as allowing multiple users to interact with one client and streamlining message transfers. They feel the process can be cumbersome when switching between users, and some mention issues with message access and clearing inactive clients.
Who uses Botsplash?
Based on 55 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Botsplash's key features
Most critical features, based on insights from Botsplash users:
All Botsplash features
Features rating:
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Botsplash pricing
Value for money rating:
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No pricing info
User opinions about Botsplash price and value
Value for money rating:
To see what individual users think of Botsplash's price and value, check out the review snippets below.
Muhammad A.
Technical Analyst
Nicholas T.
Client Success Manager
Botsplash integrations (16)
Botsplash support options
Typical customers
Platforms supported
Support options
Training options
Botsplash FAQs
Botsplash has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Botsplash?
Botsplash has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Botsplash support?
Botsplash supports the following languages:
English, Spanish
Q. Does Botsplash support mobile devices?
Botsplash supports the following devices:
Android, iPad, iPhone
Q. Does Botsplash offer an API?
Yes, Botsplash has an API available for use.
Q. What other apps does Botsplash integrate with?
Botsplash integrates with the following applications:
Hotjar, BombBomb, Google Analytics 360, Alexa, Microsoft Azure, Five9, Fullstory, WordPress, Freshdesk, Plivo, Google Ads, Velocify, Bandwidth, Follow Up Boss, HubSpot CRM, Zendesk Suite
Q. What level of support does Botsplash offer?
Botsplash offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support