Compare LiveAgent with Similar Apps

LiveAgent Reviews

LiveAgent

Great customer service starts with better help desk software
149 reviews
Learn more

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 6 more

Pricing

Starting from

12.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

149 user reviews

Ease of use

Value for money

Customer support

Last review

yesterday

Vendor responds to reviews?

Yes

View all reviews

Users

By industry


By company size


By country


Statistics are based on 70 users from the GetApp community.

See more

Features

API
Chat
Chat Functionality
Data Filtering
Gamification
Knowledge Base
Multi-Channel Communication
Learn more

Integrations

BigCommerce
Bitium
Desk.com
Facebook
Freshdesk
Google Analytics
JIRA Software
Magento
MailChimp
Microsoft Dynamics CRM
Salesforce Sales Cloud
Salesforce Service Cloud
Shopify
Slack
SugarCRM
Twitter
Wordpress
Zapier
Zendesk
Zoho CRM
Total integrations 35
View all

Security

Certifications

Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM)
FIPS 140-2
Federal Information Security Management Act (FISMA)
Federal Risk and Authorization Management Program (FedRAMP)
HIPAA Business Associate Agreement (BAA)
ISO 27001/27002
Payment Card Industry (PCI) Data Security Standards (DSS)
SOC 1/SSAE 16/ISAE 3402
SOC 2
Safe Harbor
United Kingdom G-Cloud

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

Alternatives

Desk.com Reviews

Desk.com

Online Customer Support Software & Helpdesk Solution
109 reviews
HappyFox Reviews

HappyFox

Helpdesk, customer support software
38 reviews
Freshdesk Reviews

Freshdesk

Online Customer Support Software & Helpdesk Solution
173 reviews

Social media following

   5,123

  23,340 


LiveAgent Reviews

LiveAgent

Great customer service starts with better help desk software
149 reviews Learn more

Add to comparison

Freshdesk Reviews

Freshdesk

Online Customer Support Software & Helpdesk Solution
173 reviews
LiveChat Reviews

LiveChat

Premium Customer Service Software - Live Chat and Help Desk
183 reviews
HappyFox Reviews

HappyFox

Helpdesk, customer support software
38 reviews
Desk.com Reviews

Desk.com

Online Customer Support Software & Helpdesk Solution
109 reviews
Zendesk Chat Reviews

Zendesk Chat

Live chat software for SMBs and Enterprises
20 reviews
REVE Chat Reviews

REVE Chat

Multi Channel Live Chat Software for Website Engagement
9 reviews
Salesforce Sales Cloud Reviews

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation
3,394 reviews
Agiloft Reviews

Agiloft

Improve efficiency with a helpdesk that works the way you do
16 reviews
CallidusCloud CX Reviews

CallidusCloud CX

The premium feedback software for business.
4 reviews
Method:CRM Reviews

Method:CRM

#1 CRM for QuickBooks on Intuit Apps.com
13 reviews
SmartSupport Reviews

SmartSupport

Internal & external knowledge base and forum management platform
12 reviews
ProcedureFlow Reviews

ProcedureFlow

Cloud-based knowledge management software
15 reviews
HappyFox Chat Reviews

HappyFox Chat

Premium live chat software
8 reviews
CloudCherry 360 Feedback Reviews

CloudCherry 360 Feedback

A real-time customer experience management (CEM) platform
1 review
Aspect Zipwire Reviews

Aspect Zipwire

Cloud contact center app
2 reviews
Zoho SalesIQ Reviews

Zoho SalesIQ

Hassle free live chat re-imagined for business growth
7 reviews
Freshsales Reviews

Freshsales

The CRM for high-velocity sales teams
12 reviews
PipelineDeals Reviews

PipelineDeals

Sales Productivity Platform
98 reviews
InsideSalesBox Reviews

InsideSalesBox

Inside Sales Software
9 reviews
Less Annoying CRM Reviews

Less Annoying CRM

Manage contacts and track leads
141 reviews