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LiveAgent Logo

Multichannel Help Desk Solution with Powerful AI Features

Last updated: March 2026

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LiveAgent Alternatives & Competitors (2026)

Top 10 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Slack logo

A single place for team communication and workflows

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Slack
logo
LiveAgent

0.1

4.6

Value for money

4.7
8.75
per user/per month

Starting price

15
per user/per month
4.6

Functionality

4.6

Archiving & Retention

5/5

Authentication

4.8/5

Audio Capture

4.6/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

LiveChat logo

AI-based live chat for customer support and sales teams

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logo
LiveChat
logo
LiveAgent

0.2

4.5

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.1

4.5

Functionality

4.6

Alerts/Notifications

5/5

Activity Dashboard

4.4/5

Alerts/Escalation

4.4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
LiveAgent

0.5

4.2

Value for money

4.7
39
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
LiveAgent

0.2

4.5

Value for money

4.7
24.17
flat rate/per month

Starting price

15
per user/per month
4.6

Functionality

4.6

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Freshdesk logo

Online helpdesk system and customer service software

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logo
Freshdesk
logo
LiveAgent

0.3

4.4

Value for money

4.7
19
per user/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Bitrix24 logo

All in one business management workspace

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logo
Bitrix24
logo
LiveAgent

0.5

4.2

Value for money

4.7
61
flat rate/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
LiveAgent

0.2

4.5

Value for money

4.7
9
per user/per month

Starting price

15
per user/per month

0.1

4.5

Functionality

4.6

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
LiveAgent

0.7

4.0

Value for money

4.7
39
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Salesforce Service Cloud logo

AI powered customer service management platform

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logo
Salesforce Service Cloud
logo
LiveAgent

0.5

4.2

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Pipedrive logo

Cloud-based CRM solution for salespeople

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logo
Pipedrive
logo
LiveAgent

0.3

4.4

Value for money

4.7
19
per user/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

Activity Tracking

4.8/5

Access Controls/Permissions

4.3/5

Alerts/Notifications

4.3/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

EngageBay CRM logo

Integrated sales & marketing software for growing teams

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logo
EngageBay CRM
logo
LiveAgent
4.7

Value for money

4.7
14.99
per user/per month

Starting price

15
per user/per month
4.6

Functionality

4.6

A/B Testing

5/5

Activity Tracking

5/5

Alerts/Notifications

4.8/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

HubSpot CRM logo

CRM and lead management solution

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logo
HubSpot CRM
logo
LiveAgent

0.4

4.3

Value for money

4.7
20
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Activity Tracking

4.6/5

Alerts/Notifications

4.5/5

Activity Dashboard

4.4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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logo
HubSpot Service Hub
logo
LiveAgent

0.5

4.2

Value for money

4.7
15
per user/per month

Starting price

15
per user/per month

0.5

4.1

Functionality

4.6

Automated Routing

5/5

Alerts/Notifications

4.7/5

Access Controls/Permissions

4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Front logo

AI-enabled customer service platform for collaboration

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logo
Front
logo
LiveAgent

0.6

4.1

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4.3/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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logo
TeamSupport
logo
LiveAgent

0.3

4.4

Value for money

4.7
29
per user/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
logo
Genesys Cloud CX
logo
LiveAgent

0.6

4.1

Value for money

4.7
75
per user/per month

Starting price

15
per user/per month

0.4

4.2

Functionality

4.6

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
logo
Agile CRM
logo
LiveAgent

0.6

4.1

Value for money

4.7
8.99
per feature

Starting price

15
per user/per month

0.5

4.1

Functionality

4.6

Alerts/Escalation

5/5

Activity Dashboard

4/5

Alerts/Notifications

3.3/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
logo
Efficy CRM
logo
LiveAgent

0.7

4.0

Value for money

4.7
49
per user/per month

Starting price

15
per user/per month

0.7

3.9

Functionality

4.6

Activity Dashboard

4/5

Access Controls/Permissions

3/5

A/B Testing

N/A

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Crisp logo

All-in-one multi-channel solution for customer messaging

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logo
Crisp
logo
LiveAgent

0.2

4.5

Value for money

4.7
45
/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Appointment Scheduling

5/5

Audience Targeting

5/5

Automated Routing

5/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

CXone Mpower logo

Cloud-based contact center software

learn more
logo
CXone Mpower
logo
LiveAgent

0.6

4.1

Value for money

4.7
71
per user/per month

Starting price

15
per user/per month

0.5

4.1

Functionality

4.6

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

5/5

Top Features

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5