App comparison
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LiveHelpNow
5
48
4
20
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Last updated: September 2026
LiveHelpNow Alternatives & Competitors (2026)
Top 8 free alternatives
EngageBay CRM
Integrated sales & marketing software for growing teams
Value for money
Starting price
0.1
Functionality
A/B Testing
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
AI Copilot
N/A
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
AI Copilot
N/A
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.3
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Automated Routing
N/A
Zoho CRM
Customer relationship management solution
0.4
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.6/5
Access Controls/Permissions
4.4/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
API
N/A
Zendesk Suite
AI powered customer service across all channels
0.5
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Access Controls/Permissions
N/A
Bitrix24
Cloud & on-premises workspace for all business sizes
0.5
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
AI Copilot
N/A
Salesforce Service Cloud
AI powered customer service management platform
0.5
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Automated Routing
N/A
Salesforce Sales Cloud
Cloud-based CRM and sales automation software
0.6
Value for money
Starting price
0.1
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
AI Copilot
N/A
Salesforce Starter
Customer relationship management tool for SMBs
0.7
Value for money
Starting price
0.3
Functionality
Calendar Management
4.7/5
Activity Dashboard
4.4/5
Activity Tracking
4/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Access Controls/Permissions
N/A
0.2
Value for money
Starting price
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Automated Routing
N/A
0.2
Value for money
Starting price
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Automated Routing
N/A
0.3
Value for money
Starting price
0.2
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
API
N/A
0.2
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Alerts/Escalation
N/A
0.6
Value for money
Starting price
0.4
Functionality
Alerts/Escalation
5/5
Activity Dashboard
4/5
Alerts/Notifications
3.3/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Access Controls/Permissions
N/A
0.6
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Automated Routing
N/A
0.3
Value for money
Starting price
0.2
Functionality
Chat/Messaging
4.9/5
Alerts/Notifications
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Activity Dashboard
N/A
Value for money
Starting price
0.1
Functionality
Catalog Management
5/5
AI Copilot
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Activity Dashboard
N/A
0.2
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.5/5
Access Controls/Permissions
3.8/5
Alerts/Escalation
3.7/5
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
Alerts/Notifications
N/A
0.7
Value for money
Starting price
0.6
Functionality
Activity Dashboard
4/5
Access Controls/Permissions
3/5
A/B Testing
N/A
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
AI Copilot
N/A
0.2
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Alerts/Escalation
3.5/5
AI Summarization
N/A
Top Features
Alerts/Escalation
5/5
Autoresponders
5/5
AI Copilot
N/A