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PandaDoc

Cloud-based tool for creating, editing and signing documents

Table of Contents

PandaDoc - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

PandaDoc overview

Based on 1243 verified user reviews

What is PandaDoc?

PandaDoc is a digital signature solution with key features that include document management, electronic signature, data security, mobile signature capture, multiparty signing, file sharing, and more.

Who uses PandaDoc?

Reviews for PandaDoc come from a wide variety of industries, including marketing and advertising (11% of reviewers), information technology and services (9%), and computer software (9%). The most frequent use case for PandaDoc cited by reviewers is digital signature (73% of reviewers).

What do users say about PandaDoc pricing?

Some reviewers find PandaDoc offers a good balance of features and affordability, and they appreciate the free plan for testing. However, some users report high costs for advanced features, limited free version functionality, and occasional billing issues.

What are the most popular integrations for PandaDoc?

The PandaDoc integrations most frequently cited by reviewers are: HubSpot CRM (a CRM product rated 4.7 out of 5 for its integration with PandaDoc), Pipedrive (a CRM product, 4.8), and Google Drive (a cloud storage product, 4.5).

Starting price

19per user /
per month

Alternatives

with better value for money

Pros & Cons

Contract Signing

Electronic Signatures

Document Creation

Inconsistent document formatting

Limited flexibility in sending

Frequent email delivery issues

PandaDoc’s user interface

Ease of use rating:

4.5

(1.2K)

PandaDoc pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(35)

3-4(421)

5(787)

What do users say about PandaDoc?

PandaDoc is a digital signature solution with key features that include document management, electronic signature, data security, mobile signature capture, multiparty signing, file sharing, and more.

Select to learn more

Who uses PandaDoc?

Based on 1,243 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services

Real Estate

Computer Software

Accounting

Others

Use cases

Digital Signature

Document Management

Contract Management

Forms Automation

Proposal Management

PandaDoc's key features

GetApp's analysis of 94 verified user reviews collected between August 2021 and September 2024 identifies PandaDoc's most critical features and summarizes user sentiment about those features.

Electronic signature

4.5

Reviewers appreciate PandaDoc's electronic signature capabilities. They highlight the ease of use, customization options, and seamless integration into the document management process. Users report that the drag-and-drop functionality and intuitive interface make adding signature fields simple. They find it particularly valuable for handling contracts and agreements, saving time and reducing the need for physical paperwork. Users also mention the ability to track multiple signatures and the convenience of remote signing, which has been especially helpful during the pandemic. Of the 63 PandaDoc users who gave detailed accounts of their use of Electronic Signature, 97% rated this feature as important or highly important.

Data security

4.4

Reviewers indicate that PandaDoc's data security is highly reliable and essential for protecting sensitive information. They feel confident in the software's ability to safeguard corporate data, including banking details and personal information. Users appreciate the secure framework and encryption, ensuring that only authorized individuals can access the documents. They report no concerns about data breaches and value the peace of mind provided by PandaDoc's commitment to data protection. Of the 19 PandaDoc users who gave detailed accounts of their use of Data Security, 95% rated this feature as important or highly important.

Multi-Party signing

4.1

Users report that PandaDoc's multi-party signing feature is very convenient for projects requiring multiple signatures. They appreciate the ability to set signing orders and track the process efficiently. Reviewers mention that this capability is particularly useful for legal requirements and complex contracts involving several parties. They find it easy to share documents with multiple people and ensure everyone signs in the correct order. However, some users note that the system can be finicky and suggest improvements for assigning signees to fields. Of the 32 PandaDoc users who gave detailed accounts of their use of Multi-Party Signing, 88% rated this feature as important or highly important.

All PandaDoc features

Features rating:

4.3

(1.2K)

Access controls/permissions

4.3

(62)

Accounting integration

5.0

(2)

Activity dashboard

4.6

(5)

Activity tracking

5.0

(1)

AI redlining

(0)

Alerts/Notifications

4.6

(30)

API

4.0

(1)

Approval process control

5.0

(2)

Approval workflow

(0)

Archiving & retention

4.7

(22)

Audit management

(0)

Audit trail

4.7

(27)

Authentication

4.7

(74)

Automated quoting

5.0

(1)

Billing & invoicing

4.6

(5)

Billing portal

(0)

Bulk uploading

(0)

Business process automation

4.3

(3)

Catalog management

(0)

Collaboration tools

4.6

(45)

Completion tracking

4.9

(28)

Compliance management

4.6

(17)

Compliance tracking

4.4

(15)

Configurable workflow

5.0

(1)

Contact database

4.8

(5)

Contact management

4.4

(12)

Content library

4.0

(3)

Content management

4.2

(9)

Contract drafting

4.4

(38)

Contract/License management

4.3

(8)

CRM

4.7

(3)

CRM integration

(0)

Customer database

5.0

(1)

Customizable branding

4.4

(5)

Customizable dashboard

(0)

Customizable fields

4.4

(78)

Customizable forms

4.4

(25)

Customizable invoices

5.0

(1)

Customizable reports

5.0

(2)

Customizable templates

4.4

(64)

Data extraction

5.0

(1)

Data import/export

4.5

(22)

Digital signature

4.8

(75)

Discount management

5.0

(1)

Document automation

(0)

Document capture

4.3

(6)

Document classification

4.6

(9)

Document generation

4.7

(33)

Document management

4.5

(101)

Document review

5.0

(1)

Document storage

4.6

(117)

Document templates

5.0

(1)

Drag & drop

4.8

(4)

Electronic payments

(0)

Email management

4.6

(7)

Email marketing

(0)

Employee database

(0)

Employee management

(0)

Engagement tracking

(0)

Field sales management

(0)

File conversion

4.3

(15)

File management

4.0

(1)

File sharing

4.6

(100)

For aec industry

(0)

Forecasting

(0)

Forms creation & design

4.4

(18)

Forms management

3.0

(1)

Full text search

4.3

(18)

Guided selling

(0)

HIPAA compliant

(0)

HR management

(0)

Invoice creation

4.7

(22)

Invoice history

4.8

(9)

Invoice processing

4.0

(1)

Knowledge base management

(0)

Live chat

(0)

Mobile access

4.5

(2)

Mobile app

(0)

Mobile payments

4.3

(3)

Mobile signature capture

4.7

(111)

Monitoring

(0)

Multi-Currency

(0)

Onboarding

(0)

Online invoicing

4.8

(20)

Opportunity management

(0)

Payment processing

4.3

(18)

Performance management

3.0

(1)

Performance metrics

(0)

Pipeline management

4.0

(2)

Pre-built templates

4.4

(9)

Price and cost calculations

1.0

(1)

Price/Margin management

(0)

Pricing and cost calculations

5.0

(2)

Pricing management

4.5

(4)

Process/Workflow automation

4.8

(4)

Product catalog

(0)

Product configurator

3.0

(1)

Progress tracking

4.5

(4)

Projections

(0)

Project workflow

3.0

(1)

Proposal generation

5.0

(4)

Proposal management

(0)

Quotes/Estimates

4.4

(15)

Real-Time data

4.0

(3)

Real-Time notifications

3.0

(1)

Real-Time reporting

4.0

(2)

Recurring/Subscription billing

(0)

Referral tracking

(0)

Reminders

3.8

(5)

Renewal management

(0)

Reporting/Analytics

4.3

(6)

Reporting & statistics

5.0

(2)

RFP management

4.5

(2)

Role-Based permissions

(0)

Sales activity management

(0)

Sales automation

(0)

Sales trend analysis

(0)

Search/Filter

4.8

(5)

Secure data storage

4.6

(35)

Secure file viewer

(0)

Sell side (customers)

(0)

Single sign on

(0)

Specialty contracts

(0)

SSL security

4.4

(7)

Status tracking

4.3

(6)

Tagging

(0)

Task management

4.5

(27)

Tax calculation

5.0

(1)

Team collaboration

4.4

(25)

Template management

5.0

(2)

Templates

4.2

(29)

Third-Party integrations

4.3

(40)

Training management

(0)

User management

(0)

Version control

4.8

(12)

Web forms

(0)

Workflow configuration

4.5

(8)

Workflow management

4.5

(11)

PandaDoc alternatives

PandaDoc

4.5

(1.2K)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.3

Customer Support

4.3

Docusign

4.7

(9.3K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.5

Customer Support

4.5

Adobe Acrobat

4.7

(4.1K)

visit website

Starting from

14.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.3

Customer Support

4.3

Bitrix24

4.2

(987)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

4.2

Customer Support

4.0

PandaDoc pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

/user

Per month

Features included:

Unlimited Document Uploads and e-Signatures
Templates
Real-time Tracking and Notifications
Rich Media Drag and Drop Document Editor
Document Analytics
Email and Chat Support
User Management
GDPR Compliance

Business

/user

Per month

Features included:

CRM Integrations
Rooms
Content Library
Custom Branding and Themes
Approval Workflows
Forms
Bulk Send
Embedded Videos

Enterprise

No pricing info

Features included:

Configure Price Quote
Smart Content (Conditional Content)
Single Sign-On (SSO)
Team Workspaces
Reports
Notary
API
CRM Integrations

User opinions about PandaDoc price and value

Value for money rating:

4.3

(1.2K)

To see what individual users think of PandaDoc's price and value, check out the review snippets below.

“PandaDoc is a handy product that allows us to have electronically signed contracts we used for contract work as well as submitting to financial institutions for lending purposes.”

Emily Y.

Bookkeeper

“It's made the sale closing process very simple for our team and taken away a lot of technical headaches that we used to deal with when it came to getting signatures needed to close a deal.”

David V.

Lead Developer

PandaDoc integrations (41)

Integrations rated by users

We looked at 1,243 user reviews to identify which products are mentioned as PandaDoc integrations and how users feel about them.

HubSpot CRM

Integration rating: 4.7 (35)

“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”

Hervé G.

CEO

Google Drive

Integration rating: 4.7 (16)

“I need to share files with my team”

Dorle L.

Global Payroll Administrator

Pipedrive

Integration rating: 4.6 (16)

“Phone calls wouldn't sync to deal only the contact which created issues in our system.”

Brian M.

Founder

Salesforce Sales Cloud

Integration rating: 4.3 (11)

Gmail

Integration rating: 4.7 (10)

Dropbox Business

Integration rating: 5.0 (8)

PandaDoc customer support

What do users say about PandaDoc customer support?

Customer support rating:

4.3

We analyzed verified user reviews to identify positive and negative aspects of PandaDoc customer support.

A fair number of users highlight PandaDoc's responsive and helpful support team, often resolving issues quickly and providing clear guidance.

Multiple users appreciate the variety of support channels like live chat, help center, and video tutorials, making it easy to get assistance.

A portion of users report slow response times, unresolved issues, and difficulty reaching support, especially for urgent or technical problems.

Certain users mention inconsistent communication, lack of follow-up, and frustration with chat-only or offshore support lacking effectiveness.

Support options

Email/help desk

Phone support

Faqs/forum

24/7 (live rep)

Chat

Knowledge base

Training options

In person

Webinars

Live online

Documentation

Videos

To see what individual users say about PandaDoc's customer support, check out the review snippets below.

“There have been no negatives in the use of Pandadoc since switching from a well recognized provider, with the only exception being that many people are not familiar with the name.”

Kerry K.

Senior Land Sales Agent

“I did not find the support service (I was chat) to be very helpful or responsive to the point where I gave up and didn't even continue with the free trial.”

Ilanit M.

COO

“Poor, disheartening - customer service or lack there of is disappointing and can not keep up to customer demand.”

Ashley M.

Compliance

PandaDoc FAQs

Q. What is PandaDoc used for?

PandaDoc is a cloud-based document management solution that streamlines the creation, approval, tracking, and electronic signing of business documents. The platform offers document generation capabilities that allow users to create custom agreements and proposals using a drag-and-drop editor and pre-built templates. Its Configure Price Quote (CPQ) feature enables the generation of error-free, personalized quotes tailored to each buyer's needs. PandaDoc also provides deal rooms for seamless collaboration, as well as smart content tools to adapt documents to recipient requirements. The solution also enables users to streamline workflows through approval workflows, workspaces, and automation features, reducing manual tasks and eliminating errors. PandaDoc's tracking and analytics capabilities offer valuable insights into user engagement and document performance. Additionally, it is compliant with industry standards including SOC 2, HIPAA, and GDPR, and provides legally binding electronic signatures, two-factor authentication, and granular permissions for enhanced security and compliance.

These products have better value for money