ProProfs Chat Pricing Plan & Cost Guide

ProProfs Chat

Live chat software for websites

4.76/5 (41 reviews)

ProProfs Chat Pricing

Starting from: $9.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Free: $0

BRONZE: $9/month (billed monthly) or $8/month (billed annually). For 1 operators.

SILVER: $19/month (billed monthly) $15/month (billed annually). For 2 operators.

GOLD: $39/month (billed monthly) or $32/month (billed annually). For 3 operators.

ENTERPRISE: $199/month (billed monthly) or $149/month (billed annually). For unlimited number of operators.

A 15-day free trial is available

Competitors Pricing

LiveAgent

Starting from: $12.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

CrazyCall

Starting from: $11.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Teamwork Desk

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

UseResponse

Pricing model: One-time License
Free Trial: Available (No Credit Card required)

ChaseData

Starting from: $89.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does ProProfs Chat compare with other Customer Service & Support apps?

Subscription plan?

ProProfs Chat



98% of apps offer a
subscription plan

Free trial?

ProProfs Chat



87% of apps have a
free trial

Freemium plan?

ProProfs Chat



31% of apps have a
freemium plan

Pricing Comparison

Customer Service & Support app prices shown are $/month




ProProfs Chat Pricing Reviews

Pros
  • Highly reliable, Affordable, excellent features in best price,
  • * Low price. * Instant customer support. * Features as well. * Chat window customization.
  • Easy to use, swift to implement and simple interface. Really helpful support team and full value for money product.
  • * Simple to set-up and use * Low price * File transfer in seconds * 24/7 customer support * Different chat windows/buttons * Hits Log * Analytics feature .... and many more.
Cons
  • Nothing
  • Voice over IP
  • Nothing to say
  • Not as such, it fulfill my needs
91%
recommended this to a friend or a colleague

17 reviewers had the following to say about ProProfs Chat's pricing:

Mark Thomas

Highly reliable and user friendly

Reviewed 2010-12-17
Review Source: Capterra

Live2Support provides highly reliable , affordable and user friendly live chat service with 24/7 customer support. There is no need of technical knowledge. It really helps to generate more sales.Highly reliable, Affordable, excellent features in best price,

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ProProfs Chat

Live chat software for websites

Rosalie

Value for Money

Reviewed 2013-03-30
Review Source: GetApp

I have tried some other live chat service but nothing comes equivalent to Live2Support.Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance. * Low price. * Instant customer support. * Features as well. * Chat window customization.

Read the full review


ProProfs Chat

Live chat software for websites

Ainsley

Nice Chat App for Website

Reviewed 2013-01-04
Review Source: GetApp

I have been using Live2Support since 2010 because of It's features and low price. I also thankful to support team of Live2Support who provides support without delay.

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ProProfs Chat

Live chat software for websites

Delen

Simple to Use and Setup

Reviewed 2013-10-28
Review Source: GetApp

I tried some other live chat software but finally I installed Live2Support. Its so simple to set-up and use. Features are awesome. * Simple to set-up and use * Low price * File transfer in seconds * 24/7 customer support * Different chat windows/buttons * Hits Log * Analytics feature .... and many more.

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ProProfs Chat

Live chat software for websites

Imani Zara

Cost Effective Solution

Reviewed 2015-07-21
Review Source: Capterra

I tried 3D cart integration and It was installed easily, effortlessly. This enhances website integrity and customer engagement without paying extra money for implementation. The support team has also customized the visitor window displayed on the website. What I have come to know that it has the most recent android application for latest android version. I myself have created branded chat images. The satisfactory level of service has prompted me to Quarterly renewal of services priced at $110. This is quite economical.

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ProProfs Chat

Live chat software for websites

david harlai

Cost Effective Live Chat Solution

Reviewed 2015-10-03
Review Source: Capterra

I am glad to mention here that Live2Support offers a robust live chat system with extensive features and at affordable price. Its wide-ranging intelligence capabilities provide extensive customer information; closely examine customer behavior and web analytic. Live2Support can re-actively or proactively activate right chat invitation to right customer at right time. It has automatic or user defined chat routing to efficiently utilize resources.

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ProProfs Chat

Live chat software for websites

kenley tiana

Affordable and highly valued Service

Reviewed 2015-10-19
Review Source: GetApp

It is one of the most cost effective solution available in market for interacting with website visitor. Besides as a mean of sales and support for the website visitor it is also a mean to create your brand value for organizationWe can manage multiple website using single live chat account. The responses are faster and quicker due to canned responses. Logo can be placed on chat window creating higher brand value. Co-browsing is also possible while chat on visitor end. Function of call back is really helpful to create a alternative option of interaction

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ProProfs Chat

Live chat software for websites

zara imani

Cost Effective Value Loaded solution

Reviewed 2015-07-31
Review Source: GetApp

It is no doubt one of the best solution available in live chat services. We can say that it is value for money as the feature that this service provides are available at a higher cost from other service providers.It provides the full opportunity for branding in visitor chat window besides that it also have comprehensive visitor information tracking which helps us a lot to create a targeted response to the website visitor.

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ProProfs Chat

Live chat software for websites

Preethi Randhawa

Affordable and highly valued Service

Reviewed 2015-05-27
Review Source: GetApp

It’s embarrassing to say that it took us over six months to get started with Live2Support. No idea why? It is great converter and lead generator. It has anything and everything needed to run successful live and automated chats. It has reduced response time and tremendously improved online customer service. I have not imagined how easy are the step-by-step tutorials to configure and customize each and everything on this live chat service. It has awesome support service. They have integrated my chat with 3D cart, website and sales force. I created two branded custom chat images one for offline and one for online they help me get that up and running and positioned where I wanted it. I have quarterly renewed the services priced at $110 and will continue with it till I have business.The affordable and reliable chat service of Live2Support's has helped our organization to reduce response time in delivering online customer service. Its associated analytical services have helped us to analyze sales trigger points and redefined our customer satisfaction parameters. It has become unique tool in organization’s daily operations to identify key metrics for gauging its effectiveness. Its control panel has enhanced our ability to measure and analyze live chat channel and individual chat agent performance. This unique capability has helped us to achieve high customer satisfaction through quick issue resolution in highly focused interactions.

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ProProfs Chat

Live chat software for websites

emma smith

Live2Support works really well

Reviewed 2010-10-08
Review Source: Capterra

it works really wellLive2Support works really well. I have used so many services but nothing comes equivalent to Live2Support.Though Others are also good, Live2Support has its name because of vigorous software and consistently outstanding performance. I really think you should try Live Chat Solution from Live2Support. It is economical than others and has got more functionality.

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ProProfs Chat

Live chat software for websites

Mark Smith

Simple and user friendly.

Used weekly for less than 6 months
Reviewed 2017-06-02
Review Source: Capterra

Easy to use, swift to implement and simple interface. Really helpful support team and full value for money product.

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ProProfs Chat

Live chat software for websites

Richard Strauss

Live2Support a great asset to business website.

Reviewed 2015-06-07
Review Source: Capterra

Live2support live chat is a powerful, enterprise-ready live chat system which can be integrated into any existing website whether it's a CMS or a custom website. It has some advanced features which offers you a professional, easy to use way for customers to get in touch with you while they browse your website. The best thing which I found is it's documentation which lets you get going easily without any tech help and complicated process. I think it's a very competitively priced chat solution system and at the same time it provides the rich user experience and enterprise level solution with great UI.

Read the full review


ProProfs Chat

Live chat software for websites

Richard Strauss

Live2Support a great asset to business website.

Reviewed 2015-06-07
Review Source: Capterra

Live2support live chat is a powerful, enterprise-ready live chat system which can be integrated into any existing website whether it's a CMS or a custom website. It has some advanced features which offers you a professional, easy to use way for customers to get in touch with you while they browse your website. The best thing which I found is it's documentation which lets you get going easily without any tech help and complicated process. I think it's a very competitively priced chat solution system and at the same time it provides the rich user experience and enterprise level solution with great UI.

Read the full review


ProProfs Chat

Live chat software for websites

Andrew

Good Features + Affordable Price = A Perfect Live Chat Software

Reviewed 2014-03-21
Review Source: GetApp

I have started using this software more than 3 years ago and still using it. It says all the story because if there were problems then I have to look for another option but it is easy to use and affordable too. I would rate it 4 but for their support team +1 more.

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ProProfs Chat

Live chat software for websites

daniel jonesa

A unique Sales and Support Manager for your website

Reviewed 2015-08-17
Review Source: Capterra

I myself is using one of the live service provided by luve2support.I completely agree with what is said here. While doing my online business what I realized that we have created our online presence but it is much more static if there is no counterpart on the website of sales manager in our show rooms. This live2support live chat service is much smarter than many sales managers. Its visitor monitoring window provides comprehensive information about visitors even tell us from where they are lending to our page. It¿s actually my third eyesight to get a clear vision about the customer and the result is more sales conversions. We have pulled back many of the visitors to our websites when they were about to leave. I have tried many chat services on my other websites but ultimately I have to shift to live2support .More live2support is economical also.

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ProProfs Chat

Live chat software for websites

Joya Adrina

Simple and customizable

Reviewed 2015-06-27
Review Source: GetApp

With its easy to use interfaces, availability of native applications for smartphones and several other value added features it surely was ours go-to solution when we were in immediate need of enhancing our website performance by extracting more number of sales/sales leads through it along with serving all our online customers with optimum support.It’s designed to be simple and smart and integrates optimally with our Salesforce CRM for automated migration of all conversation we have on website to our CRM. It allowed us “powered by” logo removed, making sure our customers get a seamless customized experience from start to finish.

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ProProfs Chat

Live chat software for websites

Steven Martin

Sales Manager on your Website

Reviewed 2015-09-07
Review Source: Capterra

I agree with whatever is written here. I myself am using live chat software from live2support. There are many features which increase the usability of the live chat service. Customization of live chat window is something that can create right brand value for the organization. Besides that the extensive customer information provided by the visitor monitoring window can help us to make the targeted responses. I am using the live2support live chat service from last 6 years and have increased my online sales conversion rate by 36 %.

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ProProfs Chat

Live chat software for websites