App comparison

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ServiceNow Logo

ServiceNow

4.5
(234)

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Enterprise IT service cloud solutions

(29)

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JIRA Service Management logo
4.5
(653)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
ServiceNow logo

48

112

66

features in common

48

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(653)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

ServiceNow logo

ServiceNow user ratings

Functionality

4.4
(234)

Top features

  • Prioritization

    5.0

  • Data Storage Management

    5.0

  • Project Management

    4.8

Pricing

Starting from

$60/month

Value for money

JIRA Service Management logo
4.3

0.1

ServiceNow logo
4.2

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
SysAid logo
4.5
(440)

The most advanced AI-powered ITSM platform in the market

Features

Total

SysAid logo
ServiceNow logo

54

123

66

features in common

54

features in common

SysAid logo

SysAid user ratings

Functionality

4.5
(440)

Top features

  • Knowledge Management

    5.0

  • Prioritization

    5.0

  • Service Reporting

    5.0

ServiceNow logo

ServiceNow user ratings

Functionality

4.4
(234)

Top features

  • Prioritization

    5.0

  • Data Storage Management

    5.0

  • Project Management

    4.8

Pricing

Starting from

$79/month

Value for money

SysAid logo
4.6

0.4

ServiceNow logo
4.2

What users say about SysAid's value for money

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.
Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.