App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Call Center Software with Collaboration Tools - Page 4

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

129 software options

Sponsored

Personalize your search

Any industry

Any business size

Helpshift logo
3.9
(29)

Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
Snapforce logo
4.1
(24)

CRM, call center and telephony software

learn more
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

Read more about Snapforce

Users also considered
Intradiem logo
4.4
(16)

Workforce automation solution for optimizing operations

learn more
Intradiem Intelligent Automation processes contact center management data in real-time to intelligently determine–and direct–each rep's activity to maximize productivity and engagement–every minute of every shift.

Read more about Intradiem

Users also considered
Fixzy Assist logo
4.8
(10)

Remote virtual assistant solution

learn more
Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance

Read more about Fixzy Assist

Users also considered
PhoneIQ logo
4.8
(10)

Cloud Phone System and Call Center Software via Salesforce

learn more
PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.

Read more about PhoneIQ

Users also considered
Eloquant logo
4.2
(17)

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered
Cyara logo
4.5
(12)

Deliver flawless customer experiences with less effort

learn more
Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

Read more about Cyara

Users also considered
BeInContact logo
4.4
(14)

Your 100% Cloud Omnichannel Contact Center solution

learn more
BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

Read more about BeInContact

Users also considered
Ytel logo
3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

learn more
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads.

Read more about Ytel

Users also considered
Viewabo logo
4.6
(11)

Diagnose problems faster when you can see them.

learn more
Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

Read more about Viewabo

Users also considered
IPscape logo
4.9
(8)

Cloud Contact Centre with Voice, Email, Web Chat, SMS

learn more
Enable remote working for a business' contact centre with ipSCAPE. Feature-rich with multichannel capabilities including Voice, Email, Web Chat and SMS. Hosted on Microsoft Azure for unparalleled security, capacity and performance. ipSCAPE integrations with BI tools and CRMS including Salesforce, Dynamics.

Read more about IPscape

Users also considered
Increso logo
4.6
(10)

Cloud-based customer communications platform

learn more
Inxide by Increso is a cloud-based customer communications platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Increso

Users also considered
INO CX logo
4.5
(10)

All-in-One Business Communication Solution

learn more
INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

Read more about INO CX

Users also considered
Callbox logo
4.9
(7)

UCaaS, Cloud PBX, Contact Center, Omnichannel

learn more
Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

Users also considered
Cyburdial logo
5.0
(5)

CyburDial

learn more
Remote Businesses, Contact Centers, Hospitals, Schools, or any business that needs to manage their teams.

Read more about Cyburdial

Users also considered
Thrio logo
5.0
(5)

Contact center technology. Done right.

learn more
Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

Read more about Thrio

Users also considered
Apizee logo
4.6
(7)

Internal remote augmented visual assistance solution

learn more
Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

Read more about Apizee

Users also considered
Pascom Cloud logo
3.9
(13)

We upgrade business communications

learn more
Upgrade your business communications with the pascom cloud phone system.

Read more about Pascom Cloud

Users also considered
Samespace logo
3.6
(16)

Communication platform for sales & helpdesk teams

learn more
Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

Read more about Samespace

Users also considered
ICS Flow logo
4.6
(5)

Integrated business process automation platform

learn more
ICS Flow is a business process automation platform for businesses to automate their general business, procurement and sales processes

Read more about ICS Flow

Users also considered
Placetel logo
4.0
(8)

All-in-one - cloud calling, team messaging & online meetings

learn more
Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

Read more about Placetel

Users also considered
Sparrow logo
5.0
(3)

Unified agent desktop and productivity suite

learn more
Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

Read more about Sparrow

Users also considered
Dextr logo
5.0
(3)

Contact center as a service (CCaaS) solution

learn more
Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

Read more about Dextr

Users also considered
Zenith CRM logo
5.0
(3)

CRM, Auto Call, AI Dialer, Call Center Software.

learn more
Experience streamlined growth with Z-CRM, your AI-enhanced, cloud-based CRM and call center solution. Boost efficiency, automate communication, and personalize to fit your brand, all while keeping data secure and operations scalable. Welcome to round-the-clock productivity.

Read more about Zenith CRM

Users also considered
EasyPBX logo
5.0
(3)

Cloud-based phone system

learn more
EasyPBX is a cloud VoIP that integrates voice, video, messaging, and call management. Features include unlimited US and 40+ countries calling, Yealink phones, conferencing, and 24/7 support, all in one solution.

Read more about EasyPBX

Users also considered