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Top Rated Customer Service Software with Contact Management in 2026 - Page 5

Last updated: April 2026

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196 software options

SpinOffice logo

Improve your customer contact with SpinOffice CRM!

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SpinOffice is a customer relationship management (CRM) solution designed to help small to midsize enterprises manage emails, business contacts, appointments, tasks, projects, folders, files & notes. The platform offers centralized access to customer data in order to collaborate with teams & clients.

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Replyco logo

Win Back 50% of Time Lost Messaging Customers

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Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

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Emplifi Social Marketing Cloud logo

AI-powered social media marketing software

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An end-to-end Social Marketing Cloud for modern enterprises.

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Vocalcom Hermes360 logo

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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Apizee logo

Internal remote augmented visual assistance solution

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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

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Zendesk Talk logo

Connecting customers to Agents through voice and message

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Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.

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Next4biz CSM logo

End-to-end omnichannel customer experience management.

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Next4biz CSM is a comprehensive cloud-based customer service management software with an omnichannel approach. It offers customizable self-service knowledge base, live chat, automated workflows, and advanced reporting capabilities. It enables organizations to provide excellent customer experience.

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weclapp logo

Compact CRM solution for small businesses & freelancers

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Weclapp Cloud CRM is a web-based customer relationship management (CRM) software for small and medium-sized companies to manage their contacts, leads, and customers, identify sales opportunities, and create campaigns, with tools including team chat, task management, Microsoft Outlook sync, and more

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TRIFFT logo

Complete solution for awesome F&B and Retail experiences

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TRIFFT is a cloud provider that offers loyalty programs to retailers. The solution is focused on creating tailored club experiences, both online and in-store.

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charles logo

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

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InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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RingCentral Engage Digital logo

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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VirtlX logo

360° success management & employee engagement platform

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VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

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Watermelon logo

AI Agents for scalable, human-led customer conversations

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AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools.

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Help Lightning logo

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Infobip logo

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Sagicc logo

An intelligent customer service experience.

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Dixa logo

Conversational Customer Service Software

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Full-featured customer service software for phone, email, chat & messaging apps that runs in your browser. Designed for customer-facing teams that prioritize the customer experience, Dixa helps brands deliver omnichannel customer experiences through smart routing, built-in CRM, integrations & more.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Richpanel logo

Ecommerce Customer Service Helpdesk and CRM

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Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.

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YDEA logo

Italian CRM tool to handle customer service operations

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An All-In-One Cloud Suite to provide maintenance services and manage contracts: - Tickets, Reports and sign from mobilee - Asset Management - Planning and Map to show ticket locations - Contracs: rent and pay-per-page printers and MFPs, prepaid scaled contract, recurring billing - Customer Portal

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Steam-connect logo

Empowering conversations

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Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

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