App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Service Software for Freelancers (2026) - Page 3
Last updated: March 2026
199 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging for customer service & team collaboration
Read more about Medallia Concierge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for sales, marketing and operations
Read more about GreenRope
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Customer Communication for Sales & Support Teams
Read more about JustCall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer relationship management (CRM) platform
Read more about SugarCRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
RevOps Enabling AI-powered CRM- A Zero Revenue Leakage Tool
Read more about Corefactors
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Faveo Helpdesk helps simplify the customer support process
Read more about Faveo Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel live chat and chatbot software for business
Read more about Chaport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based customer relationship management (CRM) solution
Read more about Upnify CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
Read more about Groove
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Predictive dialer and telephony software for telemarketers
Read more about Kavkom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support, engage, and convert customers on a single platform.
Read more about Re:amaze
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for websites
Read more about ProProfs Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-first customer service: Automate, engage, and retain cust
Read more about Customerly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn your SaaS product into a dialogue
Read more about Unless
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
Read more about Web Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mojo Helpdesk makes customer service easy.
Read more about Mojo Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing and customer conversation management platform
Read more about Dashly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
eDesk; the most scalable eCommerce customer support tool for
Read more about eDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat software for modern messaging
Read more about Freshchat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service management solution
Read more about ServiceOS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Semantic Search and Chat for your website.
Read more about Denser AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM, sales & marketing automation software
Read more about Shape
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage with Community
Read more about Higher Logic Vanilla