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Customer Support Software with Knowledge Base Management (2026) - Page 7

Last updated: March 2026

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178 software options

Helpmate logo

Sales and support AI chatbot for WooCommerce

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Helpmate is an AI-powered chatbot for WordPress and WooCommerce that acts as your store’s digital support representative. It uses cutting-edge artificial intelligence to understand customer queries, provide instant answers, recommend products, handle order tracking, and even assist with coupon codes and refunds.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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ChatLingual logo

Multilingual customer support software

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ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.

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Tender Support logo

Customer support software

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Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

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IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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Verascape logo
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Customer service and order tracking solution for businesses

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Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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Relish AI logo
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Personalized, AI-powered chat assistant for Shopify

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Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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IrisAgent logo
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Customer Support Automation with AI-based answers and tags

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With AI-powered resolutions and tagging, IrisAgent is a pioneer in customer support automation and can help you increase agent productivity and shorten Mean Time to Resolution (MTTR).

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Conversational AI Cloud logo
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Conversational AI Cloud for automated customers service

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Let your customer support be available 24/7 with Conversational AI Cloud. Boost your efficiency and become more productive as an customer service team by building your own advanced virtual assistants such as AI chatbots, voicebots, and much more, and automating what can be automated.

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OMQ logo
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Customizable, AI-powered customer service

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OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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ClearFeed logo
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Conversational Support Platform for Slack-first Teams.

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ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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DRUID logo
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Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Wizr AI logo
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Cloud-based and AI-enabled customer support platform

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Wizr AI is a cloud-based and AI-enabled customer service platform for B2B enterprises that assists with customer satisfaction management and more.

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Cobbai logo
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AI agents for customer service

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Cobbai’s AI agents assist support teams by automating responses, routing tickets, and delivering actionable insights to improve efficiency.

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Kundo logo
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Customer service management system

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Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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ClearFeed logo
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Conversational Support Platform for Slack-first Teams.

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ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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DRUID logo
(0)

Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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Assembled AI logo
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AI support system for case resolution automation

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Assembled AI provides a unified system for customer support automation across multiple channels including chat, email, and voice. The platform combines AI agents that resolve tickets automatically with copilot features that assist human agents in crafting better responses. Its workflow automation capabilities integrate with existing tools while maintaining brand consistency in all customer interactions.

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EasyDesk logo
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Cloud-based customer support software

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EasyDesk is a customer support software that centralizes emails, tickets, and chat communications into one unified help desk platform.

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Calldock logo
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Instantly call website visitors with AI voice agents

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Calldock transforms the way businesses connect with website visitors through AI-based voice agents that deliver immediate callback conversations. Calldock enables teams to create real-time voice connections precisely when visitor interest peaks.

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SupportSyndicate logo
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AI powered multichannel customer support platform

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SupportSyndicate is an AI-powered customer support platform that enables businesses to train AI agents on their knowledge base within minutes. The system operates across multiple channels including web chat, email, and WhatsApp, providing consistent responses while maintaining the ability to seamlessly transfer complex issues to human agents when necessary.

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Chatiex AI logo
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AI chatbot & ticketing platform for support

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Chatiex is an AI-powered customer support platform that combines chatbot functionality, ticketing systems, and email management in a unified interface. The software allows businesses to train AI chatbots using various data sources including PDFs, videos, images, and website content without coding requirements. It integrates with platforms such as Shopify, WordPress, Wix, and Webflow, and includes features like human chat intervention, customizable branding, and multi-language support.

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Chat360 logo
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Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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