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Help Desk Software with Third-Party Integrations - Page 3
Last updated: December 2024
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269 software options
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We are a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.
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Tempo Timesheets is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The Tempo Cloud app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.
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Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.
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Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service
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Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like services@, orders@, support@ and deliver exceptional customer service.
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Reputation.com is a reputation management solution, which helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.
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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.
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Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks.
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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.
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TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.
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GreenRope is a scalable CRM & marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline & grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate.
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Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.
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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.
Users also considered
Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.
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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.
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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.
Users also considered
Re:amaze is a web based help desk platform that enables businesses to communicate with customers at scale. Multi-channel support for all conversational channels like chat, email, social media, and mobile, helps entire teams stay in sync with customers in a shared team inbox so nothing goes missing.
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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.
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Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.
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Lime CRM is a customer relationship management (CRM) software that helps you keep all your customers, deals and campaigns in one place. With integrations to your other IT systems, Lime CRM gives you with the tools to provide exceptional customer experiences. Hosted or on your own server.
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CloudRadial’s Unified Client Portal and CSA Platform enables MSPs to deliver an Amazon-like client experience. With on-demand reporting, real-time insights, and automation, MSPs can support clients efficiently and at scale.
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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.
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