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Top Rated Help Desk Software with Email management - Page 2

Last updated: September 2026

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255 software options

Desk Manager logo

We orchestrate deals for great results

We are a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.

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Supportbench logo

The Only AI Customer Support Platform

Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

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Giva logo

Cloud based help desk software for businesses of all sizes

Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle.

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LiveChat logo

AI-based live chat for customer support and sales teams

Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors!

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Hiver logo

The agentic omnichannel customer service platform.

Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI Agents, cross-team collaboration, workflows, and ticketing.

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ITM IT Asset Management logo

Complete Asset Management with IOT Technology & RDP

ITM IT Asset Management is an IOT web-based asset management solution designed to help businesses monitor and manage assets within their network

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TeamViewer ONE logo

Proactive IT management with AI-powered automation

Resolve IT issues faster with secure remote support. TeamViewer empowers help desks to assist anyone, anywhere, in real time.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Gist logo

AI-enabled customer communication solution

Gist is a customer communication platform that effortlessly combines the power of AI with a personal touch. With most queries auto-resolved, the team can focus on vital interactions. With Gist, users get efficient, top-notch service that benefits your business and customers.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

Consolidated helpdesk for chat, email, social media (Facebook, Messenger, Twitter, Instagram), and mobile SMS/MMS. Team inboxes. Team workflows.

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Creatio CRM logo

AI CRM where people and AI agents work together.

Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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Milldesk logo

IT help desk and service desk management

Milldesk is an IT help desk and service management platform designed for IT service providers and organizations of all sizes. Key features include intelligent workflows, automatic and scheduled tickets, communication tools, contract management, customizable branding, and feedback management.

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FocalScope logo

Call center management software

FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

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Comm100 logo

Omnichannel customer engagement for any business

Cloud-based and on-premises omnichannel customer engagement platform unifying live chat, AI chatbots, ticketing, and CRM tools.

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kintone logo

Agile, No-code Business Application Platform

Build business applications and database apps quickly and easily. No-coding required.

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Deskero logo

Customizable help desk & ticketing system

Deskero adds a social element to multichannel help desks, helping to manage requests from all social media platforms as well as email, chat, website, & more.

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Dialshree logo

Cloud-based contact center solution

DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Mint Service Desk logo

IT service desk and asset management solution

Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

Read more about Mint Service Desk

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Gorgias logo

The Conversational AI platform for Ecommerce

The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

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HelpSpace logo

Customer Support Software for SMBs

HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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VobeSoft logo

No-code Business Software

VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Agiloft logo

Cloud-based tool for contract lifecycle management.

Agiloft offers a cloud-based contract lifecycle management (CLM) system that enhances business efficiency and minimizes risk by streamlining contract procedures. Its Data-first Agreement Platform offers deep insights into contract data, promoting collaborative agreement formation across organizations. Agiloft automates key contract management activities, allowing for the creation of superior contracts more swiftly.

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