getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ITSM Software with Real-Time Monitoring (2026) - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

68 software options

N-central logo

On-premise and hosted RMM software for MSPs

learn more
N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

Read more about N-central

Users also considered
Device42 logo

Automated IT infrastructure visualization & management tools

learn more
Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

Read more about Device42

Users also considered
Kaseya VSA logo

IT systems management software for internal IT and MSPs

learn more
Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

Read more about Kaseya VSA

Users also considered
ManageEngine ADManager Plus logo

Active Directory Management and Reporting Solution

learn more
ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians.

Read more about ManageEngine ADManager Plus

Users also considered
Lansweeper logo

Know Your IT

learn more
Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

Read more about Lansweeper

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako - ITSM Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Panopta logo

Never Blinks

learn more
A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring.

Read more about Panopta

Users also considered
Deepser logo

IT service desk, CRM, and asset management software

learn more
Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Cloud and On Premise.

Read more about Deepser

Users also considered
HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

learn more
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

Read more about HaloPSA

Users also considered
HaloITSM logo

ITSM solution for managing incidents & assets

learn more
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

Read more about HaloITSM

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

Read more about Cayzu

Users also considered
EcholoN logo

Helpdesk software for managing customer service processes

learn more
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

Read more about EcholoN

Users also considered
AssetSonar logo

IT Asset Management Software

learn more
Cross-referencing items with tickets is a burden that keeps on stacking. Lose the stress by bringing your items and issues to one place. Try It For Free!

Read more about AssetSonar

Users also considered
Deskpro logo

Customer service software you can depend on

learn more
ITSM software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

Read more about Deskpro

Users also considered
Xurrent logo

Service Management for the Modern Enterprise

learn more
Xurrent ITSM unifies ITSM, ESM, and ITOM on one platform with Sera AI and a native virtual agent included by default. Go live in about 5 weeks. Auto classify and route tickets, generate knowledge, and orchestrate workflows with low code. Secure, scalable, and easy to use.

Read more about Xurrent

Users also considered
ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

learn more
ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

Read more about ALVAO Service Desk

Users also considered
Faddom logo

Real-time dependency mapping made easy.

learn more
Enhance ITSM workflows with real-time topology views for faster incident resolution and safer changes.

Read more about Faddom

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
XEOX logo

Remote Monitoring and Management of IT Infrastructures

learn more
XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.

Read more about XEOX

Users also considered
AlertOps logo

Incident & response management tool for IT & DevOps teams

learn more
AlertOps is an incident & response management solution which helps NOC, ITOps, & DevOps teams manage & collaborate on critical issues. With real-time alerts, multi-tiered escalation & routing methods, AlertOps enables teams to highlight unique actions & address them immediately.

Read more about AlertOps

Users also considered
Tiflux logo

System for the management of ticket flows and attendance

learn more
Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

Read more about Tiflux

Users also considered
i-Vertix logo

IT infrastructure management software

learn more
i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

Read more about i-Vertix

Users also considered
Infraon IMS logo

Unified infrastructure monitoring software

learn more
Infraon IMS boosts IT performance with real-time monitoring, analytics, automation, and compliance for seamless, efficient operations.
Opting for Infraon IMS/ITIM means simplifying, modernizing, and automating IT infrastructure management, enhancing user experiences, and ensuring compliance.

Read more about Infraon IMS

Users also considered
ky2help logo

IT service management software

learn more
ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

Read more about ky2help

Users also considered