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Features
Call Center Management(5)
Social Media Integration(7)
Third Party Integrations(9)
Multi-Channel Communication(5)
Access Controls/Permissions(7)
Activity Dashboard(4)
Activity Tracking(5)
Alerts / Escalation(6)
Alerts/Notifications(6)
API(8)
Appointment Management(3)
Auto-Responders(8)
Automated Routing(6)
Call Monitoring(2)
Call Recording(2)
Call Routing(2)
Campaign Management(3)
Canned Responses(7)
Cataloging/Categorization(3)
Chat/Messaging(8)
Collaboration Tools(5)
Commenting/Notes(2)
Communication Management(5)
Computer Telephony Integration(3)
Configurable Workflow(3)
Contact Management(2)
Content Management(3)
CRM(8)
Customer Database(7)
Customer Experience Management(6)
Customer History(4)
Customer Segmentation(3)
Customer Service Analytics(4)
Customer Support(4)
Customizable Branding(8)
Customizable Fields(4)
Customizable Forms(5)
Customizable Reports(4)
Customizable Templates(5)
Dashboard(4)
Data Import/Export(5)
Document Storage(4)
Drag & Drop(3)
Email Management(9)
Email Templates(5)
Engagement Tracking(2)
Event Triggered Actions(7)
Feedback Management(7)
File Management(3)
File Sharing(7)
File Transfer(3)
Forms Management(2)
Full Text Search(2)
Geotargeting(8)
Help Desk Management(8)
Inbox Management(2)
Interaction Tracking(7)
IVR / Voice Recognition(2)
Knowledge Base Management(5)
Knowledge Management(3)
Lead Capture(3)
Live Chat(8)
Macros/Templated Responses(5)
Mobile Access(8)
Monitoring(3)
Multi-Channel Management(4)
Multi-Language(7)
Multiple User Accounts(3)
Negative Feedback Management(2)
Network Monitoring(3)
Offline Form(7)
Performance Metrics(6)
Prioritization(3)
Proactive Chat(8)
Queue Management(5)
Real Time Analytics(4)
Real Time Data(5)
Real Time Monitoring(7)
Real Time Notifications(7)
Real Time Reporting(3)
Real-Time Chat(6)
Real-time Consumer-facing Chat(9)
Remote Access/Control(3)
Reporting & Statistics(7)
Reporting/Analytics(9)
Role-Based Permissions(5)
Routing(3)
Rules-Based Workflow(3)
Screen Sharing(6)
Search/Filter(5)
Self Service Portal(5)
Service Level Agreement (SLA) Management(4)
Single Sign On(3)
Support Ticket Management(7)
Support Ticket Tracking(5)
Surveys & Feedback(8)
Tagging(8)
Transcripts/Chat History(7)
Transfers/Routing(8)
Virtual Assistant(3)
Website Visitor Tracking(7)
Widgets(5)
Workflow Configuration(4)
Workflow Management(4)
Integrated with
Stripe(3)
Microsoft Teams(1)
Salesforce Sales Cloud(6)
Squarespace(4)
Slack(7)
Acadle(2)
ActiveCampaign(6)
ActiveDEMAND(2)
Adobe Commerce(8)
Agile CRM(5)
Aircall(1)
Airim(1)
Akita(3)
Amazon Connect(1)
amoCRM(3)
APIANT(2)
AppFollow(2)
Asana(3)
AskNicely(1)
AVOXI(2)
Basecamp(3)
Bedrock Data(1)
Better Proposals(2)
BigCommerce(7)
Bitium(1)
Bitrix24(1)
BoomTown(2)
Boost.AI(1)
Built.io Flow(1)
Calendly(1)
CallHippo(1)
Campaign Monitor(5)
Capsule(5)
Certainly(1)
ChargeDesk(2)
ChurnZero(1)
Clearbit(2)
Close(3)
CloudTalk(3)
Cognito Forms(1)
Constant Contact(5)
Crowdin(1)
Customer Thermometer(3)
Customer.io(1)
Cyfe(3)
Databox(1)
Delighted(2)
Document360(1)
Dropbox Business(3)
Drupal(7)
elevio(2)
Fivetran(1)
Fonvirtual Virtual PBX(1)
FreshBooks(5)
Freshdesk(3)
Freshdesk Success(2)
FullContact(2)
FullStory(1)
Geckoboard(2)
GetResponse
GitHub(2)
Gmail(4)
Google Analytics 360(7)
Google Calendar(2)
Google Contacts(2)
Google Drive(1)
Google Forms(2)
Google Sheets(1)
Google Workspace(1)
Gravity Forms(1)
Guru(2)
HappyFox Help Desk(1)
Help Desk Migration(3)
Help Scout(1)
Highrise(6)
Hootsuite(3)
Hotjar(1)
HubSpot CRM(6)
HubSpot Marketing Hub(4)
Insightly(4)
Instagram(2)
Instapage(2)
Intercom(3)
Jira(4)
JIRA Service Management(3)
JivoChat(1)
Joomla(8)
Jotform(1)
JustCall(1)
Keap(6)
Klaus(4)
Klaviyo(2)
Klipfolio(2)
LeadMaster(4)
LearnWorlds(1)
LinkedIn for Business(1)
LiveChat(1)
LiveSession (1)
Livestorm(1)
Lumoa(1)
Mailchimp(9)
Make(1)
Marketo Engage(1)
Meta for Business(7)
Microsoft Azure(1)
Microsoft Excel(1)
Microsoft Outlook(2)
Mixpanel(3)
monday.com(2)
NICE CXone(1)
Nicereply(3)
Nimble(4)
Nutshell(4)
OpenCart(4)
Operations Hub(1)
Pardot(1)
PayPal(2)
Pipedrive(6)
Plantt(1)
Playvox(2)
PrestaShop(7)
Process Street(2)
ProjectManager.com(3)
ProProfs Knowledge Base(4)
Quickbooks Online(1)
QuickBooks Online Advanced(2)
Radiance Commerce(1)
Retently(3)
RingCentral Contact Center(2)
Ringover(1)
Rippling(1)
Robly(1)
RudderStack(1)
Salesforce.org Nonprofit Cloud(1)
Salesmachine(1)
Scoro(1)
Segment(2)
SharpSpring from Constant Contact(2)
Shift4Shop(5)
Shopify(8)
Simplesat(3)
Sisense(1)
SITE123(3)
Slaask(3)
Solvemate(2)
Stella Connect(1)
SugarCRM(5)
SurveyMonkey(2)
Survicate(1)
Talkdesk(2)
TeamViewer(2)
Time Doctor(1)
Toky(2)
Trelica(1)
Trello(4)
Twilio(3)
Twitter(4)
Typeform(1)
Unbounce(4)
Upscope(2)
Userlike(1)
Volusion(3)
Vtiger CRM(2)
Weebly(5)
WhatsApp(2)
WHMCS(4)
Wix(5)
WooCommerce(4)
Woopra(3)
WordPress(9)
Workato(2)
X-Cart(3)
Xero(3)
Zapier(5)
Zendesk(6)
Zluri(2)
Zoho CRM(7)
Zoom Meetings(2)
Pricing model
Free(6)
Open Source(0)
Free Trial(8)
One Time License(0)
Subscription(7)
Devices supported
Mac(4)
iPad(8)
Android(9)
Linux(4)
Web-based(9)
iPhone(8)
Windows(6)
Organization types
Small Business(9)
Non Profit(9)
Large Enterprises(9)
Public Administrations(6)
Freelancers(9)
Mid Size Business(9)
User rating
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Communicator for businesses. live chat, messenger and email
Read more about Tidio
Discover the future of customer engagement
Read more about Zoho SalesIQ
Great customer service starts with better help desk software
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Premium Customer Service Software for Live Chat & Help Desk
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Help desk and live chat solution for customer service
Read more about LiveHelpNow
Service-first CRM company that builds support & sales tools
Read more about Zendesk
Live chat software for websites
Read more about ProProfs Chat
Unified customer service platform
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Live chat for customer support
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