App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
All apps
Leaders
20 software options
Sponsored
Features
SMS Messaging(6)
Call Center Management(6)
Social Media Integration(12)
Third Party Integrations(18)
Multi-Channel Communication(16)
Access Controls/Permissions(6)
Activity Dashboard(13)
Activity Tracking(10)
AI/Machine Learning(4)
Alerts / Escalation(11)
Alerts/Notifications(13)
API(16)
Appointment Management(5)
Auto-Responders(16)
Automated Responses(3)
Automated Routing(7)
Calendar Management(3)
Call Monitoring(4)
Call Recording(5)
Call Routing(3)
Campaign Management(7)
Canned Responses(14)
Cataloging/Categorization(7)
Chat Transcript(4)
Chat/Messaging(18)
Chatbot(7)
Code-free Development(5)
Collaboration Tools(9)
Communication Management(9)
Computer Telephony Integration(3)
Configurable Workflow(5)
Contact Database(4)
Contact Management(8)
Content Management(5)
CRM(15)
Customer Database(14)
Customer Experience Management(7)
Customer History(15)
Customer Segmentation(7)
Customer Service Analytics(6)
Customer Support(10)
Customizable Branding(17)
Customizable Fields(6)
Customizable Forms(5)
Customizable Reports(6)
Customizable Templates(11)
Dashboard(5)
Data Import/Export(7)
Data Visualization(3)
Document Storage(6)
Drag & Drop(8)
Email Management(13)
Email Templates(6)
Engagement Tracking(3)
Event Triggered Actions(10)
Feedback Management(10)
File Management(6)
File Sharing(15)
File Transfer(7)
For Developers(4)
Forms Management(3)
Full Text Search(4)
Geotargeting(13)
Help Desk Management(7)
Inbox Management(5)
Interaction Tracking(12)
IVR / Voice Recognition(3)
Knowledge Base Management(11)
Knowledge Management(6)
Lead Capture(6)
Lead Management(4)
Lead Qualification(5)
Live Chat(17)
Macros/Templated Responses(5)
Mobile Access(16)
Monitoring(9)
Multi-Channel Data Collection(3)
Multi-Channel Management(3)
Multi-Channel Marketing(3)
Multi-Language(13)
Multiple User Accounts(4)
Natural Language Processing(3)
Negative Feedback Management(4)
Offline Form(13)
On-Demand Communications(3)
Performance Management(3)
Performance Metrics(12)
Personalization(6)
Pre-Configured Bot(7)
Prioritization(4)
Proactive Chat(14)
Progress Tracking(4)
Queue Management(8)
Real Time Analytics(13)
Real Time Data(5)
Real Time Monitoring(11)
Real Time Notifications(13)
Real Time Reporting(7)
Real-Time Chat(6)
Real-time Consumer-facing Chat(16)
Real-time Updates(5)
Reporting & Statistics(15)
Reporting/Analytics(17)
Role-Based Permissions(6)
Routing(5)
Rules-Based Workflow(4)
Screen Sharing(8)
Search/Filter(11)
Self Service Portal(10)
Single Sign On(5)
Support Ticket Management(14)
Support Ticket Tracking(5)
Survey/Poll Management(5)
Surveys & Feedback(14)
Tagging(11)
Task Management(5)
Template Management(8)
Transcripts/Chat History(15)
Transfers/Routing(15)
Video Conferencing(3)
Video Support(5)
Virtual Assistant(4)
Visual Analytics(6)
Website Visitor Tracking(14)
Widgets(5)
Workflow Management(9)
Integrated with
Stripe(4)
Microsoft Teams(2)
Salesforce Sales Cloud(5)
Squarespace
Slack(11)
Acadle(3)
ActiveCampaign(6)
ActiveDEMAND(4)
Adobe Commerce(11)
Agile CRM(4)
Aircall(2)
Airim(2)
Akita(3)
Amazon Connect(1)
amoCRM(3)
APIANT(3)
AppFollow(1)
Asana(4)
AskNicely(1)
AVOXI(3)
Basecamp(2)
Bedrock Data(2)
Better Proposals(6)
BigCommerce(13)
Bitium(3)
Bitrix24(3)
Boei(2)
BoomTown(2)
Boost.AI(1)
Built.io Flow(3)
Calendly(3)
CallHippo(2)
Campaign Monitor(4)
Capsule(4)
Certainly(2)
ChargeDesk(2)
ChurnZero(2)
CircleLoop(1)
Clearbit(2)
Close(3)
CloudTalk(4)
Cognito Forms(2)
Constant Contact(4)
Crowdin(1)
Customer Thermometer(2)
Customer.io(2)
Cyfe(5)
Databox(2)
Delighted(3)
Dialogflow(1)
Document360(3)
Dropbox Business(4)
Drupal(11)
elevio(3)
Fivetran(1)
Fonvirtual Virtual PBX(2)
FreshBooks(3)
Freshdesk(6)
Freshdesk Success(2)
Front(2)
FullContact(4)
FullStory(2)
Geckoboard(2)
GetResponse(4)
GitHub(2)
Gmail(6)
Google Analytics 360(11)
Google Calendar(3)
Google Contacts(3)
Google Drive(2)
Google Forms(4)
Google Sheets(1)
Google Workspace(2)
Gravity Forms(2)
Guru(2)
HappyFox Help Desk(3)
Help Desk Migration(2)
Help Scout(3)
Highrise(6)
Hootsuite(1)
Hotjar(2)
HubSpot CRM(10)
HubSpot Marketing Hub(6)
HubSpot Service Hub(3)
Insightly(3)
Instagram(4)
Instapage(6)
Intercom(3)
Jira(5)
JIRA Service Management(3)
JivoChat(2)
Joomla(11)
Jotform(2)
JustCall(2)
Keap(5)
Klaus(3)
Klaviyo(3)
Klipfolio(3)
Kustomer(1)
LeadMaster(5)
LearnWorlds(3)
LiveChat(2)
LiveSession (2)
Livestorm(2)
Lumoa(1)
Mailchimp(10)
Make(2)
Marketo Engage(1)
Meta for Business(8)
Microsoft 365(1)
Microsoft Excel(2)
Microsoft Outlook(2)
Mixpanel(3)
monday.com(3)
NICE CXone(1)
Nicereply(3)
Nimble(1)
Nutshell(4)
OpenCart(5)
Operations Hub(2)
Pardot(1)
PayPal(2)
Pipedrive(7)
Playvox(2)
PrestaShop(13)
Process Street(3)
ProjectManager.com(4)
ProProfs Knowledge Base(3)
QuickBooks Online Advanced(2)
Retently(3)
RingCentral Contact Center(3)
Ringover(2)
Rippling(2)
Robly(2)
RudderStack(4)
Salesforce Service Cloud(2)
Salesmachine(3)
Scoro(2)
Segment(4)
SharpSpring from Constant Contact(3)
Shift4Shop(5)
Shopify(18)
Simplesat(3)
SITE123(7)
Slaask(3)
Solvemate(2)
SugarCRM(6)
Survicate(2)
Talkdesk(5)
TeamViewer(2)
Telegram(2)
Time Doctor(2)
Toky(3)
Trelica(2)
Trello(6)
Twilio(5)
Twitter(5)
Unbounce(7)
Upscope(2)
Userlike(2)
Volusion(4)
Vtiger CRM(2)
Weebly(11)
WhatsApp(4)
WHMCS(2)
Wix(11)
WooCommerce(6)
Woopra(4)
WordPress(18)
Workato(3)
X-Cart(2)
Xero(2)
Zapier(14)
Zendesk(7)
Zluri(4)
Zoho CRM(4)
Zonka Feedback(2)
Zoom Meetings(4)
Pricing model
Free(11)
Open Source(2)
Free Trial(19)
One Time License(0)
Subscription(17)
Devices supported
Mac(10)
iPad(13)
Android(17)
Linux(7)
Web-based(20)
iPhone(14)
Windows(11)
Organization types
Small Business(20)
Non Profit(16)
Large Enterprises(15)
Public Administrations(11)
Freelancers(16)
Mid Size Business(17)
User rating
& up
Personalize your search
Any industry
Any business size
CRM built by salespeople, for salespeople
Read more about Pipedrive
Discover the future of customer engagement
Read more about Zoho SalesIQ
Great customer service starts with better help desk software
Read more about LiveAgent
Premium Customer Service Software for Live Chat & Help Desk
Read more about LiveChat
Service-first CRM company that builds support & sales tools
Read more about Zendesk
Live chat and customer messaging for businesses of all sizes
Read more about Userlike
Happier customers live chat with Olark
Read more about Olark
Live chat software for SMBs
Read more about Pure Chat
Smartsupp–Live Chat, Chatbots, and Video Recordings
Read more about Smartsupp
Live chat support & messaging solution
Read more about tawk.to
Live chat with agent apps for iOS & Android
Read more about JivoChat
Smith.ai Live Chat & AI Chatbot is the superior 24/7 service
Read more about Smith.ai
The engine of growth. An all in one solution for user data.
Read more about User.com
Customer support automation tool for the eCommerce sector
Read more about Kommunicate
Customer experience software for small businesses
Read more about ThriveDesk
Live chat & omni-channel helpdesk software
Read more about Paldesk
Supercharged Customer Engagement and Support platform.
Read more about Interakt
Website integrated online booking, donation and lead forms
Read more about Serviceform
Enterprise Messaging Platform
Read more about Chatiico
Offer video sessions on Shopify and other eCommerce stores
Read more about Uptok