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Table of Contents

Top Rated Remote Desktop Software with Access Controls/Permissions in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Access controls and permissions manage user access levels, ensuring only authorized users perform specific actions. They enhance security by preventing unauthorized access, protect sensitive data, and allow customization based on user roles. Our reviewers in remote desktop software rated this feature as important.

5 Best Remote Desktop Software with Access Controls/Permissions

Product
User rating
Starting price
Splashtop logo
6
flat rate/per month
visit website
RemotePC logo
29.50
flat rate/per year
visit website
Remote Desktop Manager logo
Empty state illustration for "No pricing info"

No pricing info

visit website
ConnectWise ScreenConnect logo
30
flat rate/per month
TeamViewer Remote logo
24.90
flat rate/per month

See other top Remote Desktop products with access controls/permissions

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Remote Desktop software category. They also needed to have sufficient reviews about access controls/permissions, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for access controls/permissions, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Splashtop logo
Reviews Sentiment
 
 
 
1-2(12)
3-4(140)
5(578)
Key Features
Remote Access/Control4.9
Screen Sharing4.6

User insights about the access controls/permissions feature

Reviewers appreciate Splashtop's access controls/permissions for their ease of use and security. They find it valuable that only authorized users can access remote computers, with capabilities to set different permissions for various users and devices. They say the two-step login process enhances security, and the ability to revoke permissions quickly is beneficial for maintaining control.

See related user reviews

“This was one of our highest priorities and a place where Splashtop provided the access control we required and that was missing from our previous solution, TeamViewer. Splashtop makes it easy to revoke permissions from employees and technicians that leave the company and prevent any "back-doors" from being setup by users and technicians. Surprisingly, our previous product made it virtually impossible to prevent unwanted access.”
JP

Jim P.

IT Director

“I like that Access Control in Splashtop allows me to control which users and devices are able to access the system. This is really beneficial for businesses that need to ensure that only certain people have access to certain features and data, and it also helps to protect against unauthorized use or hacking. Additionally, Access Control provides additional security by allowing users to set different permissions for different levels of access to the system.”
HM

Horacio M.

Owner

Starting price
6flat rate /
per month
visit website
Pros and Cons based on 730 verified reviews

Reliable support services

Simple setup process

Convenient remote access

Effortless deployment

Occasional connection lag

Inconsistent issue resolution

Frequent connection issues

See pros and cons details
RemotePC logo
Reviews Sentiment
 
 
 
1-2(18)
3-4(105)
5(460)
Key Features
Remote Access/Control4.8
Screen Sharing4.7

User insights about the access controls/permissions feature

Reviewers appreciate RemotePC's access controls/permissions for their security and ease of use. They highlight the importance of multiple passwords and two-factor authentication for protecting sensitive data. They find it beneficial to control access to specific parts of the PC, and the ability to manage permissions at different user levels is valuable for maintaining security.

See related user reviews

“Granular User Management -Admins can assign different permission levels based on user roles (e.g., view-only, full control, file transfer). -Helps businesses maintain control over sensitive data and systems.”
EM

EVERLYNE M.

Accountant

“It has 2 step verification with options to send the verification via mobile phone or to an email. You also have an option to disable the 2 step verification. ”
AS

Anjum S.

Doctor

Starting price
29.50flat rate /
per year
visit website
Pros and Cons based on 583 verified reviews

Remote office access

Quick and easy installation

Inconsistent connection speed

See pros and cons details
Remote Desktop Manager logo
Reviews Sentiment
 
 
 
1-2(3)
3-4(138)
5(271)
Key Features
Remote Access/Control4.8
Screen Sharing

User insights about the access controls/permissions feature

Reviewers value Remote Desktop Manager's access controls/permissions for their role-based access control (RBAC) capabilities. They report that it simplifies managing permissions for different teams and projects, ensuring compliance with security requirements. They find it easy to isolate and confine users to specific tasks, which is crucial for maintaining secure and efficient operations.

See related user reviews

“I can securely manage who has access to what and even view connections through audit logs. This is critical to know which employee connected to which customer.”
SA

Stephane A.

CTO

“It is easy to manage different teams and allow each of them to see only the remote devices they need.”
MB

Maxime B.

System Administrator

Starting price
Empty state illustration for "No pricing info"

No pricing info

visit website
Pros and Cons based on 412 verified reviews

Centralized credential management

Efficient server sharing

Slow performance speed

See pros and cons details
ConnectWise ScreenConnect logo
Reviews Sentiment
 
 
 
1-2(18)
3-4(487)
5(1,390)
Key Features
Remote Access/Control4.7
Screen Sharing4.7

User insights about the access controls/permissions feature

Reviewers indicate that ConnectWise ScreenConnect's access controls/permissions are easy to configure and customize. They report that assigning permissions to different users is straightforward, and they value the ability to control who can access data. They find the system reliable for ensuring secure and managed access to resources.

See related user reviews

“With this feature, I get to control who have access to the data.”
RK

Reha K.

Proofreader

“It is very easy to access the controls and permissions when using ConnectWise. I have never had an instance in which this function has caused problem. ”
AF

Anastacia F.

BILLING SUPERVISOR

Starting price
30flat rate /
per month
learn more
Pros and Cons based on 1,895 verified reviews

Simple and scalable deployment

Efficient file transfer capabilities

Versatile remote access

Comprehensive integration options

Affordable remote access solution

Inadequate user logging

Frequent and problematic updates

Complex security controls

Screen monitoring limitations

Cumbersome navigation and switching

See pros and cons details
TeamViewer Remote logo
Reviews Sentiment
 
 
 
1-2(87)
3-4(3,635)
5(7,895)
Key Features
Remote Access/Control4.8
Screen Sharing4.6

User insights about the access controls/permissions feature

Users report that TeamViewer Remote's access controls/permissions are critical for security and privacy. They appreciate the ability to set granular permissions, control access through ID and password, and the two-factor authentication. They find it easy to manage permissions, ensuring only authorized users can access specific systems, which enhances overall security.

See related user reviews

“The process to obtain access is secure, which is important to us because we have protected health information. We like how the passwords change each time for access, which ensures we do not have any breaches of privacy. Also, with it tracking unique log ins, we can see if there is any suspicious or unauthorized access.”
AS

Ashley S.

President

“The software has provided proper protocol when it comes to restrictions. There are boundaries set for each Pc or laptop in which access is granted to confidential information. This is set by passwords and admin. This aspect is highly important as we would not want everyone to access confidential information.”
ZR

Zeenat R.

Managing Director

Starting price
24.90flat rate /
per month
learn more
Pros and Cons based on 11,617 verified reviews

Efficient remote access

Versatile screen sharing

Remote IT support

Comprehensive online meetings

Facilitates home working

Lag and latency issues

Inconsistent version compatibility

High cost

Dependence on strong internet

Slow connection speed

See pros and cons details

Other Top Rated Remote Desktop Software with Access Controls/Permissions in 2026

Splashtop logo
Category Leaders

Remote access and remote support for specific use-cases.

visit website
Splashtop Business Access offers remote desktop for professionals & teams. Access work PCs from any device, with free iOS & Android apps. Features: unbeatable pricing (up to 90% savings), high performance, file transfer, remote print, wake & top-tier security.

Read more about Splashtop

Users also considered
ManageEngine Remote Access Plus logo
Category Leaders

Enterprise remote support solution for system administrators

visit website
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location

Read more about ManageEngine Remote Access Plus

Users also considered
RemotePC logo
Category Leaders

Remote Access for Consumers, SMBs, and Enterprises

visit website
RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

Read more about RemotePC

Users also considered
Heimdal Remote Desktop logo

Remote access and support solution

visit website
Heimdal Remote Desktop is a remote support tool that is compatible with multiple operating systems, enabling users to reach out to employees and clients alike anytime and anywhere.

Read more about Heimdal Remote Desktop

Users also considered
Remote Desktop Manager logo
Category Leaders

The best remote connection manager in the industry

visit website
Remote Desktop Manager (RDM) centralizes remote connection and credential management in one secure, cross-platform platform. Manage 50+ protocols, enforce role-based access and 2FA, track sessions, and access offline — great for teams or solo users alike.

Read more about Remote Desktop Manager

Users also considered
dualmon logo
Category Leaders

Remote support and device access management solution

visit website
dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools.

Read more about dualmon

Users also considered
ISL Light logo
Category Leaders

Remote support software & unattended remote access

visit website
ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device.

Read more about ISL Light

Users also considered
TeamViewer ONE logo

Remote support, remote access & device management software

learn more
TeamViewer's Remote Desktop offers secure, instant access to computers globally, enhancing productivity with seamless integration.

Read more about TeamViewer ONE

Users also considered
ScreenConnect logo
Category Leaders

Remote meeting platform for resolving customers' queries

learn more
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
AnyDesk logo

Remote desktop software

learn more
AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Read more about AnyDesk

Users also considered
Zoho Assist logo
Category Leaders

Cloud-based remote support solution

learn more
Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Read more about Zoho Assist

Users also considered
FixMe.IT logo
Category Leaders

Remote Support Software That Always Works

learn more
Remote desktop app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support.

Read more about FixMe.IT

Users also considered
Supremo Remote Desktop  logo

Remote assistance, IT professionals, System administrators

learn more
SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.

Read more about Supremo Remote Desktop

Users also considered
Pulseway logo
Category Leaders

Remote monitoring and management platform for IT

learn more
Pulseway is a remote monitoring and management software designed for managing workstations, servers, and network devices across Windows, Mac, and Linux environments. The platform includes real-time monitoring with actionable alerts, remote control capabilities with unlimited sessions, automated patch management for operating systems and third-party applications, and scripting tools with auto-remediation features.

Read more about Pulseway

Users also considered
Dameware logo

Remote-access system support tool for IT professionals

learn more
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

Read more about Dameware

Users also considered
Getscreen.me logo

Remote Desktop Access. Instant. From a web browser.

learn more
Cloud-based software for administration, technical support and remote work.

Read more about Getscreen.me

Users also considered
LogMeIn Rescue logo

Remote support for helpdesks, call centers and organizations

learn more
Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

Read more about LogMeIn Rescue

Users also considered
LogMeIn Resolve logo

Cloud-based remote support solution for SMBs

learn more
Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

Read more about LogMeIn Resolve

Users also considered
GoodAccess logo

Zero Trust Architecture as a Service

learn more
Cybersecurity platform (SASE/SSE) that enables easy Zero Trust Architecture implementation for medium enterprises, any scale.

Read more about GoodAccess

Users also considered
EV Reach logo

Remote support management solution

learn more
EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.

Read more about EV Reach

Users also considered
RealVNC Connect logo

Simple, secure & powerful remote access and support software

learn more
The #1, powerful and fully encrypted remote desktop software for cloud and offline connections across multiple platforms. Unlimited users on the Device Access plan. Easy to deploy and administer. Responsive and intuitive to use. High-speed streaming, high-definition audio and superior image quality.

Read more about RealVNC Connect

Users also considered
Iperius Remote logo

Remote desktop software for support and file transfer

learn more
Iperius Remote is a remote desktop software designed to help businesses connect with Windows and Mac computers or servers to provide support, transfer files, share screens, and more. Administrators can customize the platform by adding the organization's name, logo, information, and preset options.

Read more about Iperius Remote

Users also considered
LogMeIn Pro logo

Remote access tool for individuals & small businesses

learn more
LogMeIn Pro by GoTo is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location, and get full access to the desktop as well as all applications, files and information from another computer or mobile device.

Read more about LogMeIn Pro

Users also considered
Admin By Request logo

Local admin rights, managed.

learn more
Secure remote access with screen sharing, unattended access, and vendor access, plus endpoint privilege management with just-in-time admin elevation, SSO and MFA enforcement, ML and AI automation, full auditing, and anti-malware scanning.

Read more about Admin By Request

Users also considered
AweSun logo

An all-in-one remote access/remote support solution

learn more
AweSun is a high-performance remote desktop delivering 144fps zero-latency PC gaming and cross-platform control. Turn your iPad or phone into a multi-monitor workstation with 4:4:4 color support. Enjoy secure, ultra-fast access without annoying commercial use timeouts.

Read more about AweSun

Users also considered

Key features for Remote Desktop software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Remote Access/Control: Users value the ability to access and manage remote computers from anywhere, facilitating troubleshooting, technical support, and real-time collaboration. This feature enhances efficiency and productivity across various tasks. 96% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users appreciate real-time screen sharing for its role in troubleshooting, demonstrations, and collaborative efforts. It allows for clear, effective communication and problem-solving. 85% of reviewers rated this feature as important or highly important.
  • Multiple Monitor Access: Reviewers find multiple monitor access beneficial for tasks requiring extensive screen space, enabling efficient control and management of multiple displays remotely. 81% of reviewers rated this feature as important or highly important.
  • File Transfer: Users value the file transfer feature for its convenience and security, allowing quick and easy sharing of documents, software, and other files between local and remote computers. 80% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers highlight the convenience of mobile access, facilitating remote control and management of computers from smartphones and tablets. This feature ensures flexibility and productivity on the go. 75% of reviewers rated this feature as important or highly important.