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Top Rated Remote Support Software with Microsoft teams

Last updated: October 2026

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22 software options

Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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InvGate Service Management logo

Web-based IT service desk software

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InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

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Zoho Assist logo

Cloud-based remote support solution

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Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more

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Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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NinjaOne logo

Cloud-based unified IT operations platform for MSPs

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NinjaOne unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-user including multiple one-click remote control options as well as a full suite of behind-the-scenes remote management tools.

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Admin By Request logo

Local admin rights, managed.

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Secure remote access with screen sharing, unattended access, and vendor access, plus endpoint privilege management with just-in-time admin elevation, SSO and MFA enforcement, ML and AI automation, full auditing, and anti-malware scanning.

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Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

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Access remote participant's computer using Zoho Meeting. Share your computer's keyboard and mouse control with other participants during meeting.

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TeamViewer ONE logo

Proactive IT management with AI-powered automation

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TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

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LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

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Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

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Applivery logo

Applivery MDM: the easiest way to manage all your devices

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Modern UEM / MDM platform for secure and remote management of Android, Apple, and Windows devices. Easy setup, seamless integration.

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Chimpa logo

Unified Endpoint Manageme software for iOS & Android devices

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Chimpa UEM helps manage, monitor, and secure various Android and iOS-based devices like digital signage, interactive displays, service kiosks, single-purpose devices, and more. Users can protect devices from unauthorized access, data theft, and intrusion using role-based permissions.

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XEOX logo

Remote Monitoring and Management of IT Infrastructures

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XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.

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Syncro logo

Unified IT Management. Built for Security.

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Syncro is a fully integrated RMM, PSA, and Microsoft 365 management platform for MSPs and IT teams.

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Zight logo

Share information faster with visual context.

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Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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SysAid logo

Cloud-based AI ITSM & ESM platform for all sizes

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AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.

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Remote Monitoring and Management logo

Cloud-based IT management platform for MSPs

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Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don...

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

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Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

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Zoho Desk logo

Cloud-based help desk for all business sizes

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Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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Webex Suite logo

Cloud-based unified collaboration suite for enterprises

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Webex Suite is a cloud-based collaboration platform consolidating meetings, messaging, calling, polling, webinars, events, and video.

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