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Conversational Cloud
5
25
4
10
3
3
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1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Chatbots, Messaging & Live Chat for Businesses
Table of Contents
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Conversational Cloud - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Conversational Cloud overview
What is Conversational Cloud?
LivePerson is a Conversational AI company leveraging more than 20 years of consumer intent data to power brand-to-consumer conversations. Using LivePerson’s Conversational Cloud, brands can move away from synchronous channels like voice and traditional live chat and engage with consumers on their time, in the channels they use every day like WhatsApp, Apple Business Chat, and many others. Whether a consumer is reaching out for product help, or a brand wants to start a proactive, two-way message about a sale or promotion, LivePerson’s Conversational AI allows brands to optimize sales, care, and marketing operations without sacrificing customer experience. Customers get a hyper-personalized experience, and brands get cost-saving efficiencies and improved customer LTV.
LivePerson’s cloud-based platform is accessible from any web browser, making for easy transitions in and out of remote work. The readily available suite of AI products includes an intent recognition and management platform, a low-code bot-building tool, a world-class NLU, and a robust analytics platform built on a first-of-its-kind, proprietary algorithm designed specifically to optimize messaging operations. Together, these tools and more enable brands to quickly automate high-volume inquiries and provide a consolidated view of the most popular two-way communication channels like Apple Business Chat, WhatsApp, social, SMS, email, and more.
LivePerson’s 18,000 global customers, including many Fortune 500 companies, use our conversational solutions to orchestrate humans and AI at scale and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. LivePerson was named to Fast Company’s World's Most Innovative Companies list in 2020.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
User Interface
Ease of Use
Security and Access Control
Conversational Cloud’s user interface
Conversational Cloud pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about Conversational Cloud?
I almost always have to get my IT team involved because i get caught in a loop of "you must change your password, you entered an invalid password" you can not use a password which has previously been used"
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Who uses Conversational Cloud?
Based on 41 verified user reviews.
Company size
- Not enough reviewsSmall Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Conversational Cloud's key features
Most critical features, based on insights from Conversational Cloud users:
All Conversational Cloud features
Features rating:
Conversational Cloud alternatives
Conversational Cloud
Starting from
1
Per month
Slack
Starting from
8.75
/user
Per month
LiveChat
Starting from
25
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Conversational Cloud pricing
Value for money rating:
Starting from
1
Per month
User opinions about Conversational Cloud price and value
Value for money rating:
To see what individual users think of Conversational Cloud's price and value, check out the review snippets below.
Raymel C.
Account Management Specialyst
Aimee B.
Customer Service Manager
Conversational Cloud integrations (9)
Integrations rated by users
We looked at 41 user reviews to identify which products are mentioned as Conversational Cloud integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Conversational Cloud support options
Typical customers
Platforms supported
Support options
Training options