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Outreach
5
179
4
98
3
21
2
4
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales execution platform for businesses
Table of Contents
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Outreach - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Outreach overview
Based on 308 verified user reviews
What is Outreach?
By industry, Outreach reviewers are most commonly professionals in computer software (40%). The most frequent use case for Outreach cited by reviewers is as a sales engagement platform (61% of reviewers).
What are the most popular integrations for Outreach?
The Outreach integration most frequently cited by reviewers is Salesforce Sales Cloud, a CRM product rated 4.7 out of 5 for its integration with Outreach.
Starting price
Alternatives
with better value for money
Pros & Cons
Marketing and Sales
Customer Support
Email Sequences
Email Prospecting
Calling
Bugs and Issues
Outreach’s user interface
Outreach pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.2
Customer support
4.1
Reviews sentiment
What do users say about Outreach?
By industry, Outreach reviewers are most commonly professionals in computer software (40%). The most frequent use case for Outreach cited by reviewers is as a sales engagement platform (61% of reviewers).
Select to learn more
Who uses Outreach?
Based on 308 verified user reviews.
Company size
Midsize Businesses
Enterprises
Small Businesses
Top industries
Use cases
Outreach's key features
Most critical features, based on insights from Outreach users:
All Outreach features
Features rating:
Outreach alternatives
Outreach
Starting from
No pricing info
Substrata Q
Starting from
No pricing info
SalesLoft
Starting from
0.01
Slack
Starting from
8.75
/user
Per month
Outreach pricing
Pricing plans
Pricing details:
Engage
No pricing info
Features included:
- Custom Quote Available
- Templates & Snippets
- Sequences
Call (Voice package)
No pricing info
Features included:
- Integrated Sales Dialer
- Live Call Monitoring
- Custom Call Dispositions
- AI-Powered Call Summary + Q&A
Meet
No pricing info
Features included:
- Real-Time Call Recording + Transcription
- AI-Powered Smart Meeting Assist
- Automated Summary + Action Items
- Comprehensive Search, Playlists + Clips
Deal
No pricing info
Features included:
- AI-Powered Smart Deal Assist
- Deal Health Score
- Deal Grid
- Deal Overview with Activity History
Forecast
No pricing info
Features included:
- Pipeline Dashboard
- Forecast Rollup
- AI-Projection
- Scenario Planning
Amplify
No pricing info
Features included:
- AI Deal Agent
- AI Research Agent
User opinions about Outreach price and value
Value for money rating:
To see what individual users think of Outreach's price and value, check out the review snippets below.
Rico L.
AE
Kyle P.
COO
Outreach integrations (80)
Integrations rated by users
We looked at 308 user reviews to identify which products are mentioned as Outreach integrations and how users feel about them.
Integration rating: 4.7 (29)
Integration rating: 5.0 (5)
“It makes it easy to schedule events with other Gmail users.”
Rylie P.
Communications Coordinator
Integration rating: 4.7 (4)
Integration rating: 4.3 (4)
“Salesforce has been our CRM for years.”
Adam L.
Director
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Outreach customer support
What do users say about Outreach customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Outreach customer support.
A significant portion of users highlight Outreach's support team as responsive, helpful, and easy to contact for quick assistance.
Broad user base appreciates the professional customer experience team and the wealth of tutorials and documentation available.
A small group of reviewers report slow response times, unresolved billing issues, and generic or unhelpful support interactions.
Support options
Training options
To see what individual users say about Outreach's customer support, check out the review snippets below.
“Pre-, mid-, and post-transaction planning has greatly improved our ability to keep in touch with customers and ensure their satisfaction.”
Ryan H.
Social Media Manager
“Teams united in the same platforms without redundancies or extraneous subscriptions breeds a culture of learning and success through sharing best practices and tracking performance metrics with ease —teamwork and camaraderie fueled our collective success and Outreach definitely had a direct role in helping progress that forward.”
Christopher R.
Head of Global Revenue Development
“The support staff are nice when you get a hold of them, but this is the straw that broke the camel's back.”
Philip E.
Rev Ops Manager
Outreach FAQs
Outreach is an AI-powered sales engagement platform designed to drive revenue success. It offers advanced workflows, AI insights, and accurate forecasting to support sales teams throughout the process. AI Agents automate prospect research and recommend actions to streamline selling activities, while account insights help align teams with buyer priorities. The platform’s deal management tools inspect pipeline opportunities, uncover risks, and prioritize actions to accelerate deals. Conversation insights enhance coaching, and forecasting capabilities optimize revenue predictability. Outreach also aligns sales, success, and account teams, flags renewal risks early, and automates retention strategies. Its secure, configurable system ensures data security with customizable access controls.
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