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SimpleWorks Logo

Cloud-based all-in-one marketing platform

Table of Contents

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Is this product right for your business?

Find out with a

SimpleWorks - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

SimpleWorks overview

What is SimpleWorks?

SimpleCRM is an AI-enabled CRM solution for midsize to large businesses in the Asia Pacific region. The solution supports a portfolio of products that cater to various business requirements such as accounting, CRM, marketing, and more.

It includes an omnichannel support center system, an omnichannel lead management system, marketing automation, sales mobile app, and a smart AI chatbot to carry out customer-centric operations. It is compatible with major technology stacks and cloud providers like AWS, Azure, Redshift, and Google Cloud.

Key benefits of using SimpleWorks

AI-Powered Efficiency: Automate repetitive tasks and enhance decision-making with built-in AI tools like smart chatbots, predictive lead scoring, and intelligent reporting.

Omnichannel Engagement: Manage customer interactions seamlessly across email, chat, social media, and phone, ensuring consistent and responsive communication.

End-to-End Business Suite: Beyond CRM, SimpleCRM supports a wide range of business needs including marketing automation, omnichannel customer support, and sales management—all in one unified platform.

Mobile Sales Enablement: Equip your field teams with a powerful sales mobile app to manage leads, track opportunities, and close deals on the go.

Scalable & Flexible Deployment: Compatible with AWS, Azure, Google Cloud, and Redshift, SimpleCRM adapts to your preferred tech stack and scales as your business grows.

Regional Expertise: Tailored specifically for midsize to large enterprises in the Asia Pacific region, with localized support and configurations that match regional business practices.

Starting price

30per user /
per year

Alternatives

with better value for money

SimpleWorks’s user interface

Ease of use rating:

SimpleWorks reviews

Overall rating

4.5

/5

15

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.07/10
Rating distribution

5

4

3

2

1

9

4

2

0

0

Pros
“One of the best tools I have seen to manage our client's wealth and portfolio. Very exciting with it's AI and ML-based sentiment analysis with product suggestion engine.”

Verified reviewer

Anonymity request

“This product is good and has so many features which could help your organization and MI in supporting business.”
UJ

Umesh J.

Manager

“As a business we have been with SimpleCRM since it started. We are very pleased with the leadership, management and desire to continually enhance the product as per change of service requirements.”
CM

Cyrus M.

Director

Cons
“I have to manage my leads separately in Linked IN and then get them added to CRM. Reports for identifying trends are missing, eg, how an account or a business unit is growing over a period of time.”
RD

Ram D.

VP Sales & Marketing

“No track of the same also unless user find it out. Also when we request a change, it would be done but they never see the side effects of it.”
UJ

Umesh J.

Manager

“As with all software it has bugs, but no real game changers.”
CM

Cyrus M.

Director

Who uses SimpleWorks?

Based on 15 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Insurance
Banking
Education Management
Information Services
Others

Use cases

- Not enough reviews
-
-
-
-
-

SimpleWorks's key features

Most critical features, based on insights from SimpleWorks users:

Lead management
Lead generation
Mobile access
Contact management
Interaction tracking

All SimpleWorks features

Features rating:

Lead qualification
Calendar/Reminder system
NPS survey structure
Opportunity management
Performance management
Performance metrics
Personalization
Pipeline management
Pre-Configured bot
Predictive analytics
Preview functionality
Prioritization
Process change tracking
Process modeling & designing
Process/Workflow automation
Product catalog
Progress tracking
Prospecting tools
Quality assurance
Question branching
Quotes/Estimates
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Referral tracking
Relationship Tracking
Landing pages/web forms
Lead capture
Lead nurturing
Leaderboards
List management
Live chat
Marketing automation
Marketing reports
Mass texting
Message personalization
Mobile app
Mobile optimization
Mobile survey
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel data collection
Multi-Channel distribution
Multi-Channel management
Multi-Channel marketing
Multi-Language
Multiple data sources
Multiple user accounts
Natural language processing
Natural language search
Negative feedback management
No-Code
Reminders
Strategic planning
Support audio/images/video
Support ticket management
Support ticket tracking
Survey builder
Survey/Poll management
Surveys & feedback
Tagging
Task management
Task progress tracking
Task scheduling
Team Assignments
Template management
Templates
Territory management
Text analysis
Third-Party integrations
Transfers/Routing
Trend analysis
User management
Version control
Visual analytics
Web forms
Widgets
Workflow configuration
Workflow management
WYSIWYG editor
Reporting & statistics
Reporting/Analytics
Response management
Revenue management
ROI tracking
Role-Based permissions
Routing
Rules-Based workflow
Sales activity management
Sales forecasting
Sales pipeline management
Sales reports
Sales trend analysis
Scheduled messaging
Scheduled/Automated reports
Search/Filter
Segmentation
Self service portal
Sentiment analysis
Service level agreement (sla) management
Shared inboxes
Single sign on
SMS messaging
Social media integration
Social media monitoring
Speech recognition
SSL security
A/B testing
Canned responses
Case management
Channel management
Chat Transcript
Chat/Messaging
Chatbot
Churn management
Click tracking
Client management
Code-free development
Collaboration tools
Commenting/Notes
Commission management
Communication management
Compliance management
Configurable workflow
Contact database
Content creation
Content management
Contextual guidance
Conversion tracking
Corrective and preventive actions (capa)
CRM
Customer complaint tracking
Customer database
Customer experience management
Customer history
Access controls/permissions
Activity dashboard
Activity tracking
Activity/News feed
Alerts/Escalation
Alerts/Notifications
API
Appointment scheduling
Approval process control
Archiving & retention
Assignment management
Audit management
Audit trail
Automated responses
Automated scheduling
Autoresponders
Behavior analytics
Business process automation
Business process control
Calendar management
Calendar sync
Call logging
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign Segmentation
Customer journey mapping
Email marketing
Email reminders
Email templates
Email tracking
Engagement tracking
Event marketing
Event triggered actions
Feedback management
File sharing
For financial institutions
For insurance industry
For sales teams/organizations
Forecasting
Forms automation
Forms management
GDPR compliance
Goal setting/tracking
Graphical workflow editor
Image library
Insurance management
Intent recognition
Internal chat integration
Issue management
Issue tracking
Kanban board
Knowledge base management
Knowledge management
Customer segmentation
Customer Service Analytics
Customer surveys
Customizable branding
Customizable ctas
Customizable dashboard
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Customization
Dashboard
Dashboard creation
Data analysis tools
Data connectors
Data import/export
Data synchronization
Data visualization
Document management
Document storage
Drag & drop
Drip campaigns
Dynamic content
Email campaign management
Email Distribution
Email management

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/user

Per year

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Free version
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SimpleWorks pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

30

/user

Per year

Sales Edition

30

/user

Per year

Professional Edition

50

Enterprise Edition

70

User opinions about SimpleWorks price and value

Value for money rating:

To see what individual users think of SimpleWorks's price and value, check out the review snippets below.

“One of the best tools I have seen to manage our client's wealth and portfolio. Very exciting with it's AI and ML-based sentiment analysis with product suggestion engine.”

Verified reviewer

Anonymity request

“This product is good and has so many features which could help your organization and MI in supporting business.”
UJ

Umesh J.

Manager

SimpleWorks support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Phone Support
Email/Help Desk
FAQs/Forum

Training options

In Person
Documentation
Live Online
Webinars
Videos

SimpleWorks FAQs

Q. What type of pricing plans does SimpleWorks offer?

SimpleWorks has the following pricing plans:
Starting from: $30.00/year
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of SimpleWorks?

SimpleWorks has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SimpleWorks support?

SimpleWorks supports the following languages:
English, Arabic, Chinese (Simplified), Chinese (Traditional), Croatian, Dutch, French, German, Hindi, Indonesian, Japanese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does SimpleWorks support mobile devices?

SimpleWorks supports the following devices:
Android, iPad, iPhone


Q. Does SimpleWorks offer an API?

Yes, SimpleWorks has an API available for use.


Q. What other apps does SimpleWorks integrate with?

SimpleWorks integrates with the following applications:
PayPal, Telegram, Viber, WhatsApp, Docusign, Metabase, Twitter/X, Ameyo, Asterisk, Mailchimp, Instagram, Microsoft Power BI


Q. What level of support does SimpleWorks offer?

SimpleWorks offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum

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