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Conversational AI Platform Software with Performance Metrics (2026) - Page 6

Last updated: April 2026

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226 software options

Vergic logo

Customer engagement with AI chatbots, messaging and video

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Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience.

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ServiceSim logo

Revolutionize agent training with AI customer simulation

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ServiceSim is an AI-powered virtual customer simulator designed for comprehensive agent training. It enables users to replicate intricate real-life customer interactions, encompassing the typical human conversation nuances.

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Workativ Assistant logo

Automate IT & HR support with AI across work apps

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Workativ AI lets teams build no-code AI agents for IT, HR, and workplace support. Train agents on your knowledge and connect with Okta, Azure AD, ServiceNow, Jira, Workday, and 100+ apps. Deploy on Slack, Teams, or Web to automate tasks and resolve employee queries instantly.

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App Engine logo

Low-code development platform

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ServiceNow App Engine empowers businesses around enterprise-class low code application delivery with intuitive and intelligent experiences, at speed and scale. ServiceNow App engine is a development tool for creators of varying skill levels to build applications.

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Centribal logo

SaaS application that allows you to create & manage chatbots

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Tool that allows you to integrate a bot with your team and turn it into a hybrid chatbot. The platform provides your chatbot with Artificial Intelligence (AI). In addition, train your chatbots thanks to NLP Natural Language Processing and make it grow as much as you want.

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Knowlarity logo

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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Squirro logo

Data finds purpose with Squirro

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Level up your conversational AI with Squirro and increase the accuracy, reliability, contextual understanding, and trustworthiness of your AI applications. Squirro is recognized in 2024 by Gartner® Market Guide as a representative vendor for Conversational AI.

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Feedyou Platform logo

Software for creating and managing virtual assistants

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Create and manage advanced virtual assistant solutions with Feedyou Platform. It's easy to use, all-in-one, no code, and supports various languages. Design and build communication flows, create NLP models, and language mutations, and track results via a unified portal.

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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Got It AI logo

Conversational AI chatbots for customer support & sales

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Got It AI is an enterprise conversational AI platform. The software provides generative AI chatbots with guardrails for customer service, sales operations, and agent assistance. Key features include knowledge retrieval, process guidance, and fact-checking. The solution works across industries like financial services, insurance, and manufacturing.

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Chatsi logo

AI-Powered Storefront Sales Agent for Ecommerce

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Chatsi is your 24/7 AI sales pro—trained on your product data, brand voice & industry. It delivers instant, personalized guidance, integrates seamlessly with platforms like Shopify & WooCommerce, boosts conversions, and turns every chat into insight for smarter business growth.

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bots4you logo

Cloud-based AI agent platform

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bots4you is a cloud-based and AI-enabled agent that assists with controllable automation of internal and external business processes.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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VIVI logo

Conversational AI platform

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VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

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A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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DeepConverse logo

The complete customer support automation platform

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DeepConverse helps businesses automate and scale their customer conversations.

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Finn AI logo

AI-enabled virtual assistant solution

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Finn AI builds AI-Powered virtual assistants for banks and credit unions to improve their digital customer experience.

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Hibot logo

Conversational AI platform

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Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

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Advanced, continuous customer intelligence derived directly from customer interactions.

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Generative Studio X logo

Deliver conversational experiences at enterprise scale.

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Great experiences drive user adoption. We made it easier to make them.
A complete set of no-code/low-code tools that reduce technology barriers and cost for rapidly developing conversational applications without limiting flexibility.

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Teneo logo

Conversational AI platform

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Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems for the best optimization and smoother customer journeys. Leverage an extensive and growing library of prebuilt backend and channel connectors.

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Kindly logo

Conversational AI platform

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Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Snaps logo

Conversational AI platform for eCommerce businesses

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Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching required products.

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