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AvidXchange
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated AP for mid-market businesses
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AvidXchange - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
AvidXchange overview
What is AvidXchange?
AvidXchange is an accounts payable automation software platform designed to streamline how mid-market businesses receive, manage, and pay invoices. The platform uses artificial intelligence and automation technologies to support the end-to-end accounts payable workflow, including invoice capture, approval routing, and payment execution.
The software serves finance teams across industries such as real estate, construction, financial services, healthcare, hospitality, education, and nonprofit organizations. It offers fully automated accounts payable solutions and an accounts payable as a service option that operates with existing accounting systems. The platform includes automated invoice management capabilities that capture, code, and route invoices for approval in a central system. It provides configurable approval workflows that reflect organizational rules and compliance requirements.
It offers real-time tracking of invoice status throughout the process. Payment automation connects to a broad supplier network and supports methods such as virtual credit card payments, bank transfers, and checks while maintaining control over payment scheduling and cash flow. Reporting and analytics tools generate detailed accounts payable and spend reports and provide insights into transaction histories and supplier performance. Lien waiver management features support compliance requirements in construction finance. A centralized document repository maintains an auditable record of all invoices, payments, and related documentation.
AvidXchange integrates with accounting and enterprise resource planning systems, including widely used solutions such as Oracle NetSuite, Intuit QuickBooks, Microsoft Dynamics, Sage, Acumatica, and Yardi. Its application programming interface enables customized connections to other financial and business applications to support an integrated technology environment. A supplier portal offers self-service access for vendors to view payment information, update profiles, and select preferred payment methods. The portal also provides straight through processing and invoice status inquiry functions to facilitate efficient and transparent interactions between finance teams and suppliers.
Key benefits of using AvidXchange
Starting price
Alternatives
with better value for money
Pros & Cons
Automation
Onboarding
Efficiency
Responsiveness
Stability
Charges
AvidXchange’s user interface
AvidXchange pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.5
Customer support
4.1
Reviews sentiment
What do users say about AvidXchange?
Reviewers indicate AvidXchange streamlines invoice processing, automates accounts payable, and saves significant time by reducing manual work. They appreciate its integration with accounting systems, efficient workflow automation, and easy access to invoice history, coding, and approval. Most find it user-friendly, with a manageable learning curve and helpful onboarding resources. They report cost savings and improved organization for payables and vendor payments.
Some say customer support is slow to respond and resolving issues can be difficult. They mention occasional software bugs, delays in vendor payments, and confusion around payment options and fees. They wish for more training resources and interface improvements.
Select to learn more
Who uses AvidXchange?
Based on 207 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
AvidXchange's key features
Most critical features, based on insights from AvidXchange users:
All AvidXchange features
Features rating:
AvidXchange alternatives
AvidXchange integrations (43)
Integrations rated by users
We looked at 207 user reviews to identify which products are mentioned as AvidXchange integrations and how users feel about them.
Integration rating: 4.8 (6)
“Rent Manager is our property management platform. I would only use Avid if it integrated with our existing accounting software. I don't know how else it could be efficient enough.”
Andrew K.
Regional Property Manager
Integration rating: 2.5 (2)
“It's BARELY an integration from a research and tracking standpoint... I fault ResMan with this as much as I do Avidxchange.”
Daryl B.
Regional Manager
Integration rating: 4.0 (2)
“Intacct is our comprehensive accounting program, so integration is of paramount importance.”
Diane J.
Accounting Asst
Integration rating: 5.0 (1)
“It is our conduit for ACH payments and allows us to send other items for payment as well.”
Jeffrey Q.
Accounts Payable Manager
Integration rating: 5.0 (1)
“We were able to pull all of our financial reports and have all the accuracy from the integrated AvidXchange platform.”
Joe G.
Property Manager
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
AvidXchange customer support
What do users say about AvidXchange customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of AvidXchange customer support.
A number of users highlight knowledgeable, responsive, and helpful customer support that aids in resolving issues quickly.
A subset of reviewers report slow response times, difficulty reaching support, and occasional unhelpful or rude interactions.
Support options
Training options
To see what individual users say about AvidXchange's customer support, check out the review snippets below.
“Their customer service and support staff are always very knowledgeable and helpful when we have a question.”
Dana P.
Controller
“very easy to navigate and customers support is quick to respond and help”
Spencer S.
Administrative Assistant
“The customer support is fairly slow and makes it really hard to solve issues that come up.”
Grace L.
CEO
AvidXchange FAQs
AvidXchange has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does AvidXchange support?
AvidXchange supports the following languages:
English
Q. Does AvidXchange offer an API?
No, AvidXchange does not have an API available.
Q. What other apps does AvidXchange integrate with?
AvidXchange integrates with the following applications:
Procore, AccountMate, CINC, Oracle PeopleSoft, INFO-Tracker, Entrata, AppFolio Property Manager, Sage Construction Suite, Vantaca, Yardi Breeze, Rent Manager, Sage Intacct, Propertyware, RealPage, MIP Accounting, ResMan, Dynamics 365, M3, NetSuite, Condo Manager, Sage 50 Accounting, Rabbet for Construction Lenders, abcoa Deal Pack, CMiC, OpenText Dimensions RM, Sage 500, SAP Concur, Blackbaud CRM, Buildium, ComputerEase, Dynamics 365 Business Central, QuickBooks Online, Access Coins, Viewpoint Team, Smartwebs, MRI Property Management, JD Edwards EnterpriseOne
Q. What level of support does AvidXchange offer?
AvidXchange offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support
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