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Chargebee

Subscription management and recurring billing software

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Table of Contents

Chargebee - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Chargebee overview

What is Chargebee?

Chargebee is a subscription management and billing platform that automates revenue operations and streamlines the subscription lifecycle. The platform offers no-code capabilities for product and pricing plan implementation. It includes self-service tools to manage churn and simplify payment recovery. The platform integrates with third-party accounting systems and assists with financial reporting and tax compliance automation.

Chargebee provides analytics for tracking subscription metrics and financial performance. Its developer-friendly architecture includes API endpoints for seamless integration with existing technology stacks, making it an effective solution for managing subscription-based revenue.

Key benefits of using Chargebee

With Chargebee's dunning management feature, users can handle failed payments with smart retries and promptly notify customers before their cards are about to expire.

Cstomers can update the billing/card/delivery details and manage subscriptions, with the help of the customer self-service portal.

It lets users customize and address their app's unique needs.

The tool helps send events notifications using multiple webhooks so that users can ensure that data is in-sync across multiple apps.

By working with multiple payment gateways and alternative payment methods, users can optimize their payment processing based on different customer segments.

Using the secured and customizable hosted checkout pages, businesses can readily start accepting subscribers, without a single line of code.

Chargebee helps configure automated transactional emails to be sent to the business's customers, to deliver value throughout their customer life-cycle.

Users can automate custom invoices to be sent to customers every time a charge is made.

In addition to collecting payment via cards, users can also collect and reconcile payments made via cash, checks, ACH and other modes of payment.

Starting price

250usage based /
per month

view pricing plans

try for free

Pros & Cons

Assistance

Invoicing

Connectivity

Stability

Compliance

Chargebee’s user interface

Ease of use rating:

4.2

(102)

Chargebee pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(10)

3-4(37)

5(55)

What do users say about Chargebee?

Users report that Chargebee offers flexible subscription management, reliable billing automation, and strong integrations with popular platforms, which help streamline workflows and save time. They find it easy to set up recurring payments, customize plans, and automate invoicing, appreciating the platform’s usefulness for startups and growing businesses. Most say payment processing is smooth and supports multiple gateways and currencies. They value the centralized customer overview and reporting features.

Some indicate that customer support can be slow or inconsistent, especially for technical issues, and that bugs or UI challenges occasionally disrupt operations. They mention a learning curve for new users and note that advanced features may require higher-priced plans.

Select to learn more

Who uses Chargebee?

Based on 102 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software

Information Technology and Services

Marketing and Advertising

Internet

Others

Use cases

Subscription Management

Billing and Invoicing

Payment Processing

Recurring Billing

Revenue Recognition

Chargebee's key features

Most critical features, based on insights from Chargebee users:

Recurring/Subscription billing

4.3

(30)

Payment processing

4.3

(27)

Online payments

4.1

(21)

Subscription plan management

4.4

(18)

Online invoicing

4.4

(19)

Billing & invoicing

4.1

(19)

All Chargebee features

Features rating:

4.2

(102)

Invoice processing

4.2

(13)

Multi-Period recurring billing

4.0

(2)

Credit card processing

4.5

(13)

Contract/License management

5.0

(1)

Payment gateway integration

4.0

(1)

Product catalog

2.5

(4)

Real-Time data

4.7

(3)

Recurring invoicing

4.7

(3)

Refund management

4.5

(2)

Reporting & statistics

3.3

(3)

API

4.0

(2)

Reporting/Analytics

1.0

(1)

Customizable invoices

5.0

(3)

Accounting integration

4.7

(3)

Third-Party integrations

4.8

(4)

Debit/Credit card processing

4.3

(15)

Tax calculation

4.5

(11)

Invoice creation

4.5

(14)

Data security

4.7

(19)

Revenue recognition

4.0

(7)

Multiple payment options

3.8

(5)

Usage tracking/analytics

3.0

(3)

ACH payment processing

2.8

(4)

Mobile payments

3.8

(9)

Cancellation management

3.2

(6)

Billing portal

4.5

(4)

Invoice history

4.4

(14)

Discount management

4.3

(3)

Tax management

3.8

(5)

Self service portal

4.2

(5)

Customizable rules

3.3

(3)

Multi-Currency

4.6

(5)

Electronic payments

4.7

(10)

Real-Time reporting

(0)

Receivables ledger

(0)

Billing rate management

(0)

Access controls/permissions

(0)

Reminders

(0)

Bank reconciliation

4.5

(2)

Alerts/Notifications

(0)

Accounting

(0)

Revenue management

(0)

Activity dashboard

(0)

Sales tax management

5.0

(3)

Subscription management

4.0

(1)

Tax compliance

(0)

Summary Reports

(0)

Customizable templates

(0)

Data import/export

5.0

(1)

Customizable reports

(0)

Data visualization

(0)

Customizable fields

5.0

(1)

Deferred billing

(0)

Dunning management

4.0

(1)

Email management

5.0

(1)

Customizable branding

(0)

Invoice management

4.0

(1)

Customer database

(0)

Multi-Language

(0)

CRM

(0)

Contingency billing

(0)

Partial payments

(0)

Contact database

4.0

(1)

PCI compliance

(0)

Client portal

(0)

Real-Time analytics

(0)

Chargebee awards

Subscription Management

82/100

Chargebee alternatives

Chargebee

4.2

(102)

visit website

Starting from

250

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

3.9

Customer Support

3.9

Stripe Billing

4.7

(195)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.4

Customer Support

4.6

QuickBooks Enterprise

4.5

(20.5K)

visit website

Starting from

2210

Per year

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.1

Xero

4.4

(3.2K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.3

Customer Support

4.0

Chargebee pricing

Value for money rating:

3.9

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Billing Performance

7,188

Per month

Features included:

Advance and Consolidated Invoices
Quotes
Engineering Consultation
Smart Dunning
Migration Support

Billing Enterprise

No pricing info

Features included:

Multi-Entity Support
On-demand Discounting
Account Hierarchy
Contract Terms

RevRec Performance

No pricing info

Features included:

Automated Revenue Recognition
Multi-Currency Support
GAAP Revenue Reports
Journal Entry Mapping

RevRec Enterprise

No pricing info

Features included:

Multi-Entity Support
Advanced Revenue Rules and SSP configurations
SSP Price Analyzer
Expense Amortization

Retention Performance

250

Per month

Features included:

No-code Cancel Pages
AI-Powered Offer Builder
Multivariate Testing
Deflection Funnel and Retention Dashboard

Retention Enterprise

No pricing info

Features included:

Multi-Brand Cancel Experiences
ML-Based Smart Targeting
Dedicated Account Manager
Personalized Segmentation and Targeting Recommendations

User opinions about Chargebee price and value

Value for money rating:

3.9

(102)

To see what individual users think of Chargebee's price and value, check out the review snippets below.

“It's great for recurring subscriptions and provides the best customer service experience. Chargebee is the best billing and recurring tool I've ever used.”

keval v.

developer

“The interface is clean and easy to use, plus it has a lot of features that make it worth the price. I love that they have integrations with so many other platforms, like Slack or Zapier.”

keval v.

developer

Chargebee integrations (167)

Integrations rated by users

We looked at 102 user reviews to identify which products are mentioned as Chargebee integrations and how users feel about them.

Salesforce Sales Cloud

Integration rating: 5.0 (1)

“The ability to integrate your billing system into your CRM is critical functionality.”

Dave A.

Marketing Operations Manager

Xero

Integration rating: 4.0 (1)

“can help streamline a financial processes by automatically syncing customer invoices, payments, and revenue data.”

Oumaima A.

research analyst

HubSpot CRM

Integration rating: 3.8 (4)

PayPal

Integration rating: 3.5 (2)

Mailchimp

Integration rating: 5.0 (2)

Stripe

Integration rating: 4.0 (2)

Slack

Integration rating: 4.5 (2)

GoCardless

Integration rating: 5.0 (1)

Vitally

Integration rating: 4.0 (1)

ShipStation

Integration rating: 3.0 (1)

Chargebee customer support

What do users say about Chargebee customer support?

Customer support rating:

3.9

We analyzed 23 verified user reviews to identify positive and negative aspects of Chargebee customer support.

Widely noted by reviewers, Chargebee's support team is responsive, helpful, and quick to resolve issues or answer questions.

A minority of users report slow response times, canned answers, and difficulty reaching knowledgeable or higher-level support.

Support options

Phone support

Faqs/forum

24/7 (live rep)

Knowledge base

Email/help desk

Chat

Training options

Documentation

Webinars

Videos

Live online

To see what individual users say about Chargebee's customer support, check out the review snippets below.

“Additionally, Chargebee's customer support and documentation are well-regarded, with many users praising the company's responsiveness and helpfulness in resolving any issues or answering questions”

Kirti V.

Chargebee

“The team at Chargebee are very helpful and always respond quickly to support emails.”

Leon M.

“The support team is one of the worst I've encountered, they give you contradictory explanations, they don't even properly read the information you provide and it's very difficult to get the level 2 support.”

Iván G.

COO

Chargebee FAQs

Q. What type of pricing plans does Chargebee offer?

Chargebee has the following pricing plans:
Starting from: $7188.00/month
Pricing model: Free, Subscription
Free Trial: Available

Q. Who are the typical users of Chargebee?

Chargebee has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Chargebee support?

Chargebee supports the following languages:
English, French, German, Italian, Portuguese, Spanish

Q. Does Chargebee support mobile devices?

Chargebee supports the following devices:
Android, iPad, iPhone

Q. Does Chargebee offer an API?

Yes, Chargebee has an API available for use.

Q. What other apps does Chargebee integrate with?

Chargebee integrates with the following applications:
authorize.net, Tapfiliate, Capsule, Groove, PayPal, Google Analytics 360, Zoho CRM, Worldpay for Enterprise, Baremetrics, Formstack Forms, Refersion, Zapier, Sage Intacct, LeadDyno, Gmail, Knack, Avalara, Pipedrive, ProfitWell, ChartMogul, ReferralCandy, TaxJar, Freshdesk, Gravity Forms, Stripe, GetAccept, GoCardless, Salesforce Sales Cloud, ShipStation, SendPulse, Slack, Klaviyo, Google Contacts, Typeform, QuickBooks Online, Moxo, AskNicely, Groove, Mailchimp, PayPal Enterprise Payments, Twilio, Xero, Smartsheet, HubSpot CRM, Dasheroo, Intercom, BigCommerce, Operations Hub, Shopify, Zendesk Suite

Q. What level of support does Chargebee offer?

Chargebee offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat