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Expensify Logo

Travel and expense, at the speed of chat.

Table of Contents

Expensify - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Expensify overview

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Based on 1271 verified user reviews

What is Expensify?

Expensify is an expense report solution offering key features such as expense tracking, receipt management, mobile receipt upload, approval process control, and reimbursement management, among others.

Who uses Expensify?

By industry, Expensify reviewers are most commonly professionals in computer software (17%). The most frequent use case for Expensify cited by reviewers is expense report management (89% of reviewers).

What do users say about Expensify pricing?

Reviewers indicate that Expensify offers affordable options and a free trial, which some users find cost-effective for small businesses. However, some users say the pricing can be unclear, expensive for larger teams, and complicated by additional fees.

What are the most popular integrations for Expensify?

The Expensify integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.7 out of 5 for its integration with Expensify) and NetSuite (an accounting product, 4.8).

Starting price

5per user /
per month

Alternatives

with better value for money


Pros & Cons

Scanning

Navigation

Reimbursements

Reliability

Automation

Connectivity

Expensify’s user interface

Ease of use rating:

Expensify pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(65)
3-4(354)
5(852)

What do users say about Expensify?

Reviewers indicate Expensify streamlines expense tracking, receipt management, and reimbursement, making it easier to submit, approve, and process expenses quickly. They value features like receipt scanning, real-time syncing, and integration with accounting software, which help reduce manual data entry and errors. Most find the mobile app convenient for capturing receipts on the go and appreciate timely notifications about report status and reimbursements.

Users report the interface is generally intuitive and user-friendly, though some experience a learning curve and occasional navigation difficulties, especially on the web version. They mention issues with bugs, credit card and bank integrations, and find pricing can be high for small businesses.

Select to learn more


Who uses Expensify?

Based on 1,271 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Nonprofit Organization Management
Marketing and Advertising
Others

Use cases

Expense Report
Travel Management
Time and Expense
Financial Reporting
Spend Management

Expensify's key features

GetApp's analysis of 89 verified user reviews collected between July 2021 and January 2025 identifies Expensify's most critical features and summarizes user sentiment about those features.

Expense tracking

Reviewers appreciate Expensify's expense tracking capabilities for their ease of use and comprehensive functionality. They find it simple to scan and categorize receipts, allocate expenses to different projects, and manage budgets effectively. Users report that the smartscan capability and OCR component streamline the process by automatically filling out expense fields. They also value the integration with credit cards and the ability to track expenses in real-time, which is particularly beneficial for small businesses and multi-department organizations. Of the 54 Expensify users who gave detailed accounts of their use of Expense Tracking, 100% rated this feature as important or highly important.

See related user reviews

“Expense tracking is so easy with Expensify. Employees can snap a picture of a receipt and submit the expense right from their mobile device. ”
BJ

Brandon J.

Director, Business & Operations

“I love the scanner that automatically fills out all the fields in the expense tracking system.”
CT

Candy T.

Senior Software Engineer


Receipt management

Users highlight Expensify's receipt management as a valuable aspect, noting its ability to consolidate and store receipts digitally. They appreciate the ease of uploading receipts via mobile devices and the AI-powered receipt scanning that accurately captures details. Reviewers find it helpful for tracking past expenses, preparing for audits, and ensuring accurate financial records. They also mention the integration with ERP systems, which enhances efficiency in managing and reviewing expense reports. Of the 44 Expensify users who gave detailed accounts of their use of Receipt Management, 98% rated this feature as important or highly important.

See related user reviews

“It is very important for the company to retain all receipts and Expensify consolidates all receipts into the expense report and allows for easy management”
OH

Orion H.

Senior Accountant

“This is a great feature, being able to scan in receipts makes it much simpler to get expenses approved. I've found it to be very accurate at picking up details from receipt scans.”
GJ

Gregory J.

Software Engineer


Mobile receipt upload

Reviewers find Expensify's mobile receipt upload feature extremely convenient, especially for employees who travel frequently. They appreciate the ability to quickly take pictures of receipts and have them automatically added to expense reports. Users report that this capability simplifies on-the-go expense tracking, reduces the risk of losing receipts, and ensures timely submission. They also value the accuracy of the automatic data capture and the overall ease of use across different mobile devices. Of the 54 Expensify users who gave detailed accounts of their use of Mobile Receipt Upload, 96% rated this feature as important or highly important.

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“Uploading receipts automatically captures all the details and put it in an expense report. Members can easily submit expenses into accounts payable from any device ”
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Esther O.

Freelancer

“Being able to use your cell phone to upload receipts is key for our staff who travel extensively. This is so easy to do and allows staff to track expenses in real time.”
RD

Rebecca D.

Senior Director, Operations


Approval process control

Users report that Expensify's approval process control is efficient and user-friendly. They appreciate the automated submission and routing of expense reports to managers for approval, which saves time and streamlines the process. Reviewers find the ability to leave comments and the multiple levels of approval beneficial. However, some users mention a lack of flexibility in routing approvals based on specific criteria. Overall, they find the process straightforward and intuitive. Of the 20 Expensify users who gave detailed accounts of their use of Approval Process Control, 90% rated this feature as important or highly important.

See related user reviews

“You can leave comments for the approver to approve the expenses and explain anything that is required. Only thing that would be better is that if you can edit your comments”
DG

Desmond G.

Team Lead

“There is not enough flexibility in the approval process. I would like to be able to route approvals based on a matrix of user/department/amount but that is not possible. ”
MD

Margaret D.

VP Finance


Reimbursement management

Reviewers indicate that Expensify's reimbursement management is user-friendly and transparent. They value the direct deposit capability for reimbursing employees quickly and the clear communication of reimbursement status. Users appreciate the minimal additional work required for ACH reimbursements and the ability to track reimbursements easily. However, some mention occasional issues with expenses getting hung up and the need for resubmission. Overall, they find the reimbursement process quick and efficient. Of the 19 Expensify users who gave detailed accounts of their use of Reimbursement Management, 89% rated this feature as important or highly important.

See related user reviews

“Utilizing the system for expense reimbursement as an employee and as an approver are both very user friendly and generally self explanatory.”
JP

Jennifer P.

Director, People Operations

“Managing reimbursements is transparent and communicates reimbursement status”
JG

Joseph G.

Demand Generation Marketer


All Expensify features

Features rating:

Projections
Customizable fields
Real-Time monitoring
Restriction management
Secure data storage
Automated receipt matching
Vacation/Leave tracking
Activity dashboard
Access controls/permissions
Mobile access
Approval workflow
Expense claims
Dashboard
Data import/export
Employee management
Mobile app
Duplicate detection
Customizable templates
Real-time alerts
Project tracking
Spend analysis
Accounting integration
Reporting/Analytics
Time tracking
Billing & invoicing
Audit trail
Corporate card
Spend control
Mileage tracking
Policy management
Optical character recognition
Timer
Time & expense tracking
Timesheet management
Payroll management
Online booking
Compliance management
Multi-Currency
Electronic payments
Booking management
Invoice processing
Resource allocation & planning
Budget control
Rules-Based workflow
Single sign on
Billable items tracking
Attendance tracking
Task management
Task progress tracking
Third-Party integrations
API
Time tracking by client
Time tracking by project
Alerts/Notifications
Transaction history
Travel Management
Activity tracking
Workflow management
Leave tracking
Invoice management
Financial analysis
ERP integration
Dashboard creation
Progress tracking
Project time tracking
Customizable reports
Credit card management
QuickBooks integration
Configurable workflow
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
Reporting & statistics
Categorization/Grouping
Reservations management

Expensify awards

Expensify alternatives

Expensify logo

Starting from

5

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
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Xero logo
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Starting from

25

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FreshBooks logo
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Starting from

21

Per month

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Expensify pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Collect

5

/user

Per month

Features included:

  • Receipt scanning
  • Reimbursements
  • Corporate card management
  • Expense and travel approvals
  • Travel booking and rules
  • QuickBooks/Xero integrations
  • Chat on expenses, reports, and rooms
  • AI and human support

Control

9

/user

Per month

Features included:

  • Everything in Collect, and...
  • Multiple approval flows
  • Custom expense rules
  • ERP integration (NetSuite, Sage Intacct)
  • HR integrations with Workday/Certinia
  • SAML/SSO
  • Custom insights and reporting
  • Budgeting

User opinions about Expensify price and value

Value for money rating:

Of 73 reviews that provide robust commentary on Expensify's price and value, 58% mention it in a positive light.

Reviewers indicate that Expensify offers a variety of pricing options, including a free version and a usage-based pricing model, which some users find beneficial for their entire company. Some users report that the product is affordable and provides good value for money, especially for small businesses. They appreciate the free trial period and the relatively low cost compared to other solutions. Users think the pricing structure works well for infrequent use and find the cost reasonable for the service provided. Some reviewers feel that the product's features and functionality justify the price, and they find it cost-effective and budget-friendly.

However, some users say that Expensify can be expensive, particularly for larger businesses or those with many users. They report issues with unclear pricing models, unexpected charges, and frequent price increases. Some reviewers find the pricing model and contract terms confusing and feel that the cost is not competitive with other solutions unless committing to a long-term contract. Users think that the push to use Expensify's corporate credit card and the additional fees for downgrading plans are drawbacks. Some reviewers feel that the overall cost is high and not justified by the benefits, leading them to seek alternative solutions.

, and

To see what individual users think of Expensify's cost and value, check out the review excerpts below.

“I also like the usage-based pricing model, which allows you to open up Expensify to the entire company from the beginning.”
ZK

Zack K.

Director

“In evaluating this solution, we liked the demonstrated functionality, relatively low cost, and credit card offering.”
LG

Larry G.

Finance Director

“They don't state this clearly anywhere and instead send you to different articles or newsletters with convoluted explanations and no clear way to determine how much your monthly cost will be.”
VV

Victoria V.

Operations Analyst

Expensify integrations (109)

Integrations rated by users

We looked at 1,271 user reviews to identify which products are mentioned as Expensify integrations and how users feel about them.

Integration rating: 4.8 (11)

allows us to compile all of our expense data to a single home in QBO, and allows for faster analysis of our P&L for budget adjustement month to month.

Expense report information simply flowed through to QuickBooks without complications.

RT

Reid T.

Operations Manager

1/2
NetSuite logo
NetSuite

Integration rating: 4.7 (10)

The integration allows us to easily export the reports to NetSuite to be paid, and then the payment also appears in Expensify.

Very important integration. No need to enter data manually. Data goes directly from Expensify to Netsuite

Verified reviewer profile picture

Anonymous R.

Controller

1/2

Integration rating: 3.3 (4)

Navan logo
Navan

Integration rating: 4.5 (2)

Okta logo
Okta

Integration rating: 5.0 (2)

Integration rating: 5.0 (2)

Xero logo
Xero

Integration rating: 2.5 (2)

Sage Intacct logo
Sage Intacct

Integration rating: 5.0 (2)

Rippling logo
Rippling

Integration rating: 4.5 (2)

Integration rating: 5.0 (1)

Gusto logo
Gusto

Integration rating: 5.0 (1)

Expensify customer support

What do users say about Expensify customer support?

Customer support rating:

We analyzed 64 verified user reviews to identify positive and negative aspects of Expensify customer support.

A limited number of users found Expensify's customer service fast, professional, and effective in resolving issues.

A significant portion of users report slow, unhelpful, or non-existent customer support with long response times.

Broad user base finds it difficult to contact live agents, often encountering automated or copy-paste responses.

Widespread user sentiment notes limited support channels, lack of phone support, and poor assistance for small businesses.

Support options

Phone support
Email/help desk
Chat
Faqs/forum
Knowledge base
24/7 (live rep)

Training options

Videos
Webinars
Live online
Documentation

To see what individual users say about Expensify's customer support, check out the review snippets below.

“Their customer service is amazing, always responding quickly and answering my questions in a very understandable manner.”

MS

Matt S.

Operations Manager

“Pricing isn't industry best and also very difficult to get in touch with a live customer service agent, always routed to a queue or what seemed like a robotic response.”

AH

Andrew H.

Procurement Lead

“Furthermore, I haven't found the customer service to be incredibly helpful, and think the automated concierge customer service needs to be improved in order to be useful. ”

KP

Kelci P.

Marketing Coordinator

Expensify FAQs

Q. What type of pricing plans does Expensify offer?

Expensify has the following pricing plans:
Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What is Expensify used for?

Expensify is the easiest way to do your expenses, travel, and corporate cards. Built for businesses of all sizes and trusted by 15 million members worldwide, Expensify is a top-rated app on GetApp.


Q. What are the benefits of using Expensify?

  • Scan receipts - snap a photo with the app, forward to receipts @ expensify.com, or text 47777 for automatic scanning.
  • Submit expenses - let Concierge AI automatically categorize your expenses and submit them on a custom cadence.
  • Approve reports - add one or more levels of approval and create rules to ensure you only review the expenses that matter.
  • Reimburse employees - pay employees back as soon as the next business day, across town or around the world.
  • Book travel - book from a global inventory of flights, hotels, cars, and trains right in Expensify.
  • Track mileage - log trips in miles or kilometers for tax purposes or for reimbursement.
  • Bring your own cards (BYOC) - sync the corporate cards you already have from 10k+ banks worldwide for full visibility into company spend, automatic receipt matching, and reconciliation.
  • Expensify Card - need a corporate card? The Expensify corporate card offers cash back on every US purchase and up to 50% off your Expensify bill, with real-time alerts, spend limits, and admin controls.
  • Sync with accounting - connect major accounting packages such as QuickBooks, NetSuite, Sage Intacct, and Xero.


  • Q. Who are the typical users of Expensify?

    Expensify has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Expensify support?

    Expensify supports the following languages:
    English, Spanish


    Q. Does Expensify support mobile devices?

    Expensify supports the following devices:
    Android, iPad, iPhone


    Q. Does Expensify offer an API?

    Yes, Expensify has an API available for use.


    Q. What other apps does Expensify integrate with?

    Expensify integrates with the following applications:
    9Spokes, Sage Accounting, BILL Accounts Payable & Receivable, Sage Intacct, Bolt, QuickBooks Desktop, Deel, TriNet HR Plus, Professional Services Cloud, NetSuite, Perk, OneLogin, Okta, Gusto, Financial Management Cloud, QuickBooks Online, Workday HCM, Revel Systems, Oracle Cloud Financials, Greenhouse, Xero, Egencia, Navan


    Q. What level of support does Expensify offer?

    Expensify offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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