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Expensify
5
906
4
293
3
66
2
29
1
36
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Expense management & corporate card platform
Table of Contents
Expensify - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Expensify overview
Based on 1330 verified user reviews
What is Expensify?
Expensify is an expense report solution offering key features such as expense tracking, receipt management, mobile receipt upload, mobile access, and reimbursement management, among others.
Who uses Expensify?
By industry, Expensify reviewers are most commonly professionals in computer software (16%). The most frequent use case for Expensify cited by reviewers is expense report management (87% of reviewers).
What do users say about Expensify pricing?
Reviewers appreciate the free trial and free version, which they find useful for testing. Some users say the flexible pricing suits small businesses, but some reviewers report high costs for larger teams and unclear contract terms.
What are the most popular integrations for Expensify?
The Expensify integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.7 out of 5 for its integration with Expensify) and NetSuite (an accounting product, 4.8).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Expense Receipt Management
Reimbursement Process
Credit Card Integration
Report Creation
Bugs and Issues
Slow and unreliable scanning
Expensify’s user interface
Expensify review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about Expensify?
Reviewers appreciate Expensify for streamlining expense tracking, receipt management, and reimbursement processes, making it easy to capture receipts, categorize expenses, and submit reports. They find its mobile app, smart scanning, and credit card integration helpful for reducing manual entry and speeding up approvals, with many noting improved organization and faster reimbursements. They value its user-friendly interface and intuitive dashboard, which simplify navigation and make it accessible for users of all experience levels. Some mention that onboarding takes time, but most find it easy to use once familiar.
Users report occasional bugs, syncing issues, and slowdowns, especially with bank and credit card integrations, which can disrupt workflows. They feel reporting features could be more robust and customizable, and some find the web interface less intuitive than the app. They note that manual corrections are sometimes needed when automation is inaccurate, and express frustration with billing, account cancellation, and customer support responsiveness.
Select to learn more
Who uses Expensify?
Based on 1,330 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Expensify's key features
GetApp's analysis of 85 verified user reviews collected between July 2021 and September 2024 identifies Expensify's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Expensify's expense tracking capabilities. They find it easy to scan and categorize receipts, allocate expenses to different projects, and manage budgets. Users report that the tool helps keep things organized and simplifies the process of submitting expense reports. They highlight the integration with credit cards and the ability to track expenses in real-time. They also mention the user-friendly interface and the time saved in managing expenses and catching errors. Of the 52 Expensify users who gave detailed accounts of their use of Expense Tracking, 100% rated this feature as important or highly important.
Users report that Expensify's receipt management is very efficient. They appreciate the ability to snap pictures of receipts and submit them via mobile devices, reducing the number of lost receipts. Reviewers highlight the ease of organizing and storing receipts digitally, which simplifies audits and financial reviews. They find the AI receipt scan capability accurate and helpful in capturing receipt details. They also mention the integration with ERP systems for seamless expense report management. Of the 41 Expensify users who gave detailed accounts of their use of Receipt Management, 98% rated this feature as important or highly important.
Reviewers highlight the convenience of Expensify's mobile receipt upload. They find it easy to take pictures of receipts and have them automatically added to expense reports. Users appreciate the ability to submit expenses on the go, which is particularly useful for those who travel frequently. They mention the accuracy of the receipt scanning and the time saved by not having to carry physical receipts. They also note the ease of use with both Android and iOS devices. Of the 51 Expensify users who gave detailed accounts of their use of Mobile Receipt Upload, 96% rated this feature as important or highly important.
Users report that Expensify's approval process control is straightforward and efficient. They appreciate the ability to send expense reports digitally to managers for approval, saving time. Reviewers highlight the multiple levels of approval and the automated submission process. They find it helpful to leave comments for approvers and receive updates on the approval status. However, some users mention a lack of flexibility in routing approvals based on specific criteria. Of the 20 Expensify users who gave detailed accounts of their use of Approval Process Control, 90% rated this feature as important or highly important.
All Expensify features
Features rating:
Expensify alternatives
Expensify
Starting from
5
/user
Per month
Xero
Starting from
25
Per month
SAP Concur
Starting from
7
Per month
QuickBooks Online
Starting from
38
Per month
Expensify pricing
Pricing plans
Pricing details:
User opinions about Expensify price and value
Value for money rating:
To see what individual users think of Expensify's price and value, check out the review snippets below.
Camila R.
Financial Advisor
Heather M.
Director
Expensify integrations (23)
Integrations rated by users
We looked at 1,330 user reviews to identify which products are mentioned as Expensify integrations and how users feel about them.
Integration rating: 4.8 (17)
“The efficiency benefit”
Loren S.
Managing Director
Integration rating: 4.7 (15)
“Our payroll reports sync directly to NetSuite, it's so smooth now, it used to be a manual process of download pdfs, email to Accounting, they put it in NetSuite and code everything manually. All those steps are eliminated now!”
Stephanie D.
Business Administrator
Integration rating: 3.3 (4)
“Automatically updates information in the GL & AP & Cash Management areas - saves time and potential errors with manual entry. But we had to choose to have the sync one way only. So I do still have to do a lot of manual entry.”
Heather J.
Accounting Manager
Integration rating: 5.0 (4)
Integration rating: 3.0 (4)
“Keeps the account department happy”
“That's what we were using.”
Jacs F.
Sales
Integration rating: 5.0 (3)
“recording donations to our ministries”
Debbie F.
Financial Secretary
Expensify customer support
What do users say about Expensify customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Expensify customer support.
A limited number of users found Expensify's customer support fast, professional, and effective in resolving their issues.
Widely noted by reviewers, Expensify's customer support is slow to respond and often unhelpful.
A large number of users report difficulty reaching a live agent, with support mainly via chat or email and frequent automated replies.
Widespread user sentiment highlights that customer service lacks phone support, is hard to contact, and rarely resolves issues promptly.
Support options
Training options
To see what individual users say about Expensify's customer support, check out the review snippets below.
“Its customer service only favours large companies bt small businesses or self-employed like me we can only receive support through chat or mail.”
Esther O.
Freelancer
Expensify FAQs
Q. What is Expensify used for?
Expensify is a spend management platform that integrates expense tracking, corporate card management, travel booking and reimbursement processing into a unified system. The software serves self-employed professionals as well as large enterprises across industries such as accounting, financial services, construction, nonprofit, legal, real estate and technology. The platform uses artificial intelligence to automate expense workflows, reduce manual data entry and deliver visibility into company spending patterns. Expensify supports maintenance of compliance and control over employee expenditures. Automated expense management is enabled through SmartScan receipt scanning technology that extracts transaction details from photographed receipts without manual input. The system categorizes expenses, identifies policy violations and routes reports through customizable multi-level approval workflows. Administrators configure spending limits, establish role-based access controls and enforce company-specific expense policies with automated compliance checks. The corporate card solution provides spending controls, virtual card generation capabilities and cash back rewards on US purchases. The bring your own cards feature allows linking of existing corporate cards from over ten thousand banks for automatic transaction import and reconciliation. The platform supports global reimbursements with multi-currency conversion and local currency payouts, enabling direct deposit reimbursements with next day processing options. Travel booking capabilities cover flights, hotels, rental cars and rail transportation with policy controls embedded in the booking workflow and automatic capture of travel expenses in expense reports. Customizable dashboards and reports provide visibility into expense data with exportable formats for external analysis and audit trail support for compliance purposes. Administrative features include centralized team management, role-based permissions and scalable configurations for organizations of varying sizes. Integration partnerships span more than forty-five accounting, human resources and payroll systems, including QuickBooks, NetSuite, Sage Intacct, Xero, Workday and Gusto, enabling synchronization of expense data with existing financial software. The platform provides API access for organizations requiring custom integrations or specialized workflow configurations. Invoicing and bill payment functions support ACH transfers, credit card transactions and international payment processing. Mobile applications for iOS and Android devices extend functionality to remote and field-based personnel, enabling on-the-go receipt capture, expense submission and approval processing. The platform maintains PCI compliance standards and implements data encryption protocols to protect financial information throughout the transaction lifecycle.
Q. Does Expensify support mobile devices?
Expensify supports the following devices:
iPad, Android, iPhone
Q. What level of support does Expensify offer?
Expensify offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
