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Expensify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Travel and expense, at the speed of chat.
Table of Contents
Expensify - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Expensify overview


Based on 1271 verified user reviews
What is Expensify?
Expensify is an expense report solution offering key features such as expense tracking, receipt management, mobile receipt upload, approval process control, and reimbursement management, among others.
Who uses Expensify?
By industry, Expensify reviewers are most commonly professionals in computer software (17%). The most frequent use case for Expensify cited by reviewers is expense report management (89% of reviewers).
What do users say about Expensify pricing?
Reviewers indicate that Expensify offers affordable options and a free trial, which some users find cost-effective for small businesses. However, some users say the pricing can be unclear, expensive for larger teams, and complicated by additional fees.
What are the most popular integrations for Expensify?
The Expensify integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.7 out of 5 for its integration with Expensify) and NetSuite (an accounting product, 4.8).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Scanning
Navigation
Reimbursements
Reliability
Automation
Connectivity
Expensify’s user interface
Expensify pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Expensify?
Reviewers indicate Expensify streamlines expense tracking, receipt management, and reimbursement, making it easier to submit, approve, and process expenses quickly. They value features like receipt scanning, real-time syncing, and integration with accounting software, which help reduce manual data entry and errors. Most find the mobile app convenient for capturing receipts on the go and appreciate timely notifications about report status and reimbursements.
Users report the interface is generally intuitive and user-friendly, though some experience a learning curve and occasional navigation difficulties, especially on the web version. They mention issues with bugs, credit card and bank integrations, and find pricing can be high for small businesses.
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Who uses Expensify?
Based on 1,271 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Expensify's key features
GetApp's analysis of 89 verified user reviews collected between July 2021 and January 2025 identifies Expensify's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Expensify's expense tracking capabilities for their ease of use and comprehensive functionality. They find it simple to scan and categorize receipts, allocate expenses to different projects, and manage budgets effectively. Users report that the smartscan capability and OCR component streamline the process by automatically filling out expense fields. They also value the integration with credit cards and the ability to track expenses in real-time, which is particularly beneficial for small businesses and multi-department organizations. Of the 54 Expensify users who gave detailed accounts of their use of Expense Tracking, 100% rated this feature as important or highly important.
Brandon J.
Director, Business & Operations
Candy T.
Senior Software Engineer
Users highlight Expensify's receipt management as a valuable aspect, noting its ability to consolidate and store receipts digitally. They appreciate the ease of uploading receipts via mobile devices and the AI-powered receipt scanning that accurately captures details. Reviewers find it helpful for tracking past expenses, preparing for audits, and ensuring accurate financial records. They also mention the integration with ERP systems, which enhances efficiency in managing and reviewing expense reports. Of the 44 Expensify users who gave detailed accounts of their use of Receipt Management, 98% rated this feature as important or highly important.
See related user reviews
Orion H.
Senior Accountant
Gregory J.
Software Engineer
Reviewers find Expensify's mobile receipt upload feature extremely convenient, especially for employees who travel frequently. They appreciate the ability to quickly take pictures of receipts and have them automatically added to expense reports. Users report that this capability simplifies on-the-go expense tracking, reduces the risk of losing receipts, and ensures timely submission. They also value the accuracy of the automatic data capture and the overall ease of use across different mobile devices. Of the 54 Expensify users who gave detailed accounts of their use of Mobile Receipt Upload, 96% rated this feature as important or highly important.

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Esther O.
Freelancer
Rebecca D.
Senior Director, Operations
Users report that Expensify's approval process control is efficient and user-friendly. They appreciate the automated submission and routing of expense reports to managers for approval, which saves time and streamlines the process. Reviewers find the ability to leave comments and the multiple levels of approval beneficial. However, some users mention a lack of flexibility in routing approvals based on specific criteria. Overall, they find the process straightforward and intuitive. Of the 20 Expensify users who gave detailed accounts of their use of Approval Process Control, 90% rated this feature as important or highly important.
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Desmond G.
Team Lead
Margaret D.
VP Finance
Reviewers indicate that Expensify's reimbursement management is user-friendly and transparent. They value the direct deposit capability for reimbursing employees quickly and the clear communication of reimbursement status. Users appreciate the minimal additional work required for ACH reimbursements and the ability to track reimbursements easily. However, some mention occasional issues with expenses getting hung up and the need for resubmission. Overall, they find the reimbursement process quick and efficient. Of the 19 Expensify users who gave detailed accounts of their use of Reimbursement Management, 89% rated this feature as important or highly important.
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Jennifer P.
Director, People Operations
Joseph G.
Demand Generation Marketer
All Expensify features
Features rating:
Expensify awards
Expensify alternatives
Expensify pricing
Pricing plans
Pricing details:
User opinions about Expensify price and value
Value for money rating:
Of 73 reviews that provide robust commentary on Expensify's price and value, 58% mention it in a positive light.
Reviewers indicate that Expensify offers a variety of pricing options, including a free version and a usage-based pricing model, which some users find beneficial for their entire company. Some users report that the product is affordable and provides good value for money, especially for small businesses. They appreciate the free trial period and the relatively low cost compared to other solutions. Users think the pricing structure works well for infrequent use and find the cost reasonable for the service provided. Some reviewers feel that the product's features and functionality justify the price, and they find it cost-effective and budget-friendly.
However, some users say that Expensify can be expensive, particularly for larger businesses or those with many users. They report issues with unclear pricing models, unexpected charges, and frequent price increases. Some reviewers find the pricing model and contract terms confusing and feel that the cost is not competitive with other solutions unless committing to a long-term contract. Users think that the push to use Expensify's corporate credit card and the additional fees for downgrading plans are drawbacks. Some reviewers feel that the overall cost is high and not justified by the benefits, leading them to seek alternative solutions.
, and
To see what individual users think of Expensify's cost and value, check out the review excerpts below.
Expensify integrations (109)
Integrations rated by users
We looked at 1,271 user reviews to identify which products are mentioned as Expensify integrations and how users feel about them.
Integration rating: 4.8 (11)
“allows us to compile all of our expense data to a single home in QBO, and allows for faster analysis of our P&L for budget adjustement month to month.”
“Expense report information simply flowed through to QuickBooks without complications.”
Reid T.
Operations Manager
Integration rating: 4.7 (10)
“The integration allows us to easily export the reports to NetSuite to be paid, and then the payment also appears in Expensify.”
“Very important integration. No need to enter data manually. Data goes directly from Expensify to Netsuite”

Anonymous R.
Controller
Integration rating: 3.3 (4)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 2.5 (2)
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Expensify customer support
What do users say about Expensify customer support?
Customer support rating:
We analyzed 64 verified user reviews to identify positive and negative aspects of Expensify customer support.
A limited number of users found Expensify's customer service fast, professional, and effective in resolving issues.
A significant portion of users report slow, unhelpful, or non-existent customer support with long response times.
Broad user base finds it difficult to contact live agents, often encountering automated or copy-paste responses.
Widespread user sentiment notes limited support channels, lack of phone support, and poor assistance for small businesses.
Support options
Training options
To see what individual users say about Expensify's customer support, check out the review snippets below.
“Their customer service is amazing, always responding quickly and answering my questions in a very understandable manner.”
Matt S.
Operations Manager
“Pricing isn't industry best and also very difficult to get in touch with a live customer service agent, always routed to a queue or what seemed like a robotic response.”
Andrew H.
Procurement Lead
“Furthermore, I haven't found the customer service to be incredibly helpful, and think the automated concierge customer service needs to be improved in order to be useful. ”
Kelci P.
Marketing Coordinator
Expensify FAQs
Expensify has the following pricing plans:
Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is Expensify used for?
Expensify is the easiest way to do your expenses, travel, and corporate cards. Built for businesses of all sizes and trusted by 15 million members worldwide, Expensify is a top-rated app on GetApp.
Q. What are the benefits of using Expensify?
Q. Who are the typical users of Expensify?
Expensify has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Expensify support?
Expensify supports the following languages:
English, Spanish
Q. Does Expensify support mobile devices?
Expensify supports the following devices:
Android, iPad, iPhone
Q. Does Expensify offer an API?
Yes, Expensify has an API available for use.
Q. What other apps does Expensify integrate with?
Expensify integrates with the following applications:
9Spokes, Sage Accounting, BILL Accounts Payable & Receivable, Sage Intacct, Bolt, QuickBooks Desktop, Deel, TriNet HR Plus, Professional Services Cloud, NetSuite, Perk, OneLogin, Okta, Gusto, Financial Management Cloud, QuickBooks Online, Workday HCM, Revel Systems, Oracle Cloud Financials, Greenhouse, Xero, Egencia, Navan
Q. What level of support does Expensify offer?
Expensify offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
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