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QuickBooks Desktop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Comprehensive business management solution
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QuickBooks Desktop - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
QuickBooks Desktop overview
Based on 2538 verified user reviews
What is QuickBooks Desktop?
QuickBooks Desktop is an accounting program offering key features such as income and balance sheet management, financial reporting, bank reconciliation, general ledger, billing and invoicing, and expense tracking, among others.
Who uses QuickBooks Desktop?
By industry, QuickBooks Desktop reviewers are most commonly professionals in construction (15%). The most frequent use case cited by reviewers is accounting (60%).
What do users say about QuickBooks Desktop pricing?
Reviewers indicate QuickBooks Desktop once offered strong value for money with one-time purchases and multi-company support. However, many users feel the shift to subscriptions, high annual fees, and hidden costs have reduced its affordability.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Invoicing
Reporting
Payment Transactions
Updates and Upgrades
Payroll
Inadequate security features
QuickBooks Desktop’s user interface
QuickBooks Desktop pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.3
Customer support
3.9
Reviews sentiment
What do users say about QuickBooks Desktop?
QuickBooks Desktop is an accounting program offering key features such as income and balance sheet management, financial reporting, bank reconciliation, general ledger, billing and invoicing, and expense tracking, among others.
Select to learn more
Who uses QuickBooks Desktop?
Based on 2,536 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
QuickBooks Desktop's key features
GetApp's analysis of 342 verified user reviews collected between July 2021 and January 2025 identifies QuickBooks Desktop's most critical features and summarizes user sentiment about those features.
Reviewers appreciate QuickBooks Desktop's invoice creation capabilities. They highlight the ease of use, user-friendly interface, and step-by-step guidance. Users report the ability to customize templates to match company branding, adding logos, headers, and additional line items. They find the process straightforward and efficient, allowing for quick creation, editing, and sending of invoices. Reviewers also value the professional look of the invoices and the ability to track payment status, ensuring timely payments from clients. Of the 100 QuickBooks Desktop users who gave detailed accounts of their use of Invoice Creation, 97% rated this feature as important or highly important.

Dawit L.
Systems Administrator/Web Developer
Darlene P.
Senior Accountant
Reviewers indicate that QuickBooks Desktop's income and balance sheet functionality provides clear and comprehensive insights into financial health. They appreciate the accurate tracking of income, expenses, assets, and liabilities, which aids in informed decision-making. Users report the ease of generating detailed financial reports, such as profit and loss statements, and the ability to customize these reports. They find the integration with other capabilities helpful for tax preparation, budgeting, and financial analysis. Of the 115 QuickBooks Desktop users who gave detailed accounts of their use of Income & Balance Sheet, 96% rated this feature as important or highly important.
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Shelmith M.
Admin Virtual Assistant
Kevin B.
Freelancer
Users report that QuickBooks Desktop simplifies bank reconciliation with its user-friendly interface and accurate matching of transactions. They appreciate the seamless integration with bank accounts, allowing for real-time updates and easy identification of discrepancies. Reviewers highlight the time-saving aspect of auto-downloading bank statements and generating detailed reconciliation reports. They find this capability essential for maintaining accurate financial records and ensuring compliance with audits. Of the 96 QuickBooks Desktop users who gave detailed accounts of their use of Bank Reconciliation, 93% rated this feature as important or highly important.
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Jodi B.
Controller
Anthony M.
Chief Financial Officer
Reviewers appreciate QuickBooks Desktop's general ledger capabilities for providing a detailed and accurate record of financial transactions. They highlight the ease of organizing and tracking expenses, income, assets, and liabilities. Users value the ability to customize the general ledger, create unique ledger codes, and generate accurate financial reports. They find the interface user-friendly and the integration with other accounting capabilities beneficial for overall financial management. Of the 128 QuickBooks Desktop users who gave detailed accounts of their use of General Ledger, 91% rated this feature as important or highly important.

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Ami M.
Executive Assistant
Sheila L.
Office Manager
Users find QuickBooks Desktop's expense tracking feature highly valuable for categorizing, monitoring, and analyzing expenditures. They appreciate the ability to generate detailed reports, customize expense categories, and track expenses by project or department. Reviewers highlight the ease of entering and managing expenses, which simplifies tax preparation and budget management. They also mention the integration with other applications and the ability to set up recurring expenses as beneficial aspects. Of the 126 QuickBooks Desktop users who gave detailed accounts of their use of Expense Tracking, 88% rated this feature as important or highly important.
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Martin K.
Director
Samantha S.
Accounting Manager
Reviewers indicate that QuickBooks Desktop's billing and invoicing capabilities are efficient and customizable. They appreciate the ability to create professional-looking invoices, customize fields, and track payments. Users report that the capability improves cash flow management and reduces errors. They find the process of generating, sending, and managing invoices straightforward and time-saving. Reviewers also value the integration with other software and the ability to automate billing tasks. Of the 157 QuickBooks Desktop users who gave detailed accounts of their use of Billing & Invoicing, 88% rated this feature as important or highly important.
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Lee A.
Owner
zeenat r.
CEO
All QuickBooks Desktop features
Features rating:
QuickBooks Desktop awards
QuickBooks Desktop alternatives
QuickBooks Desktop pricing
Pricing plans
Pricing details:
User opinions about QuickBooks Desktop price and value
Value for money rating:
Of 250 reviews that provide robust commentary on QuickBooks Desktop's price and value, 49% mention it in a positive light.
Some users say QuickBooks Desktop offers good value for money due to its one-time payment option, which allows multiple companies to be managed under a single subscription. Reviewers appreciate its affordability and flexibility, making it suitable for small businesses and non-profits. Some users report that the software's comprehensive features and user-friendly interface justify its cost. They find the pricing reasonable compared to other accounting software, and some prefer it over the online version due to the absence of recurring subscription fees. Users think the software provides essential functionalities at a manageable cost, with some noting that it is a cost-effective solution for various business needs.
However, some reviewers feel that QuickBooks Desktop's value for money has diminished due to frequent price increases and the shift towards a subscription-based model. They indicate that the annual fees and forced upgrades can be expensive, especially for small businesses. Some users report hidden costs associated with updates and additional features, which can quickly add up. They say the cost per user and the need for third-party hosting for remote access can outweigh initial savings. Reviewers indicate that the high cost of subscriptions and the lack of free updates are significant drawbacks, making the software less appealing for those on a tight budget.
, and
To see what individual users think of QuickBooks Desktop's cost and value, check out the review excerpts below.
QuickBooks Desktop integrations (251)
Integrations rated by users
We looked at 2,538 user reviews to identify which products are mentioned as QuickBooks Desktop integrations and how users feel about them.
Integration rating: 4.3 (12)
“I like being able to send reports I need to Excel because i can select, edit analyze and manipulate the data/”
“I export reporting to excel a lot! This is very helpful when analyzing data.”
Kathy G.
Owner
Integration rating: 4.0 (3)
“Unable to connect directly with one of my data files, but there was a workable fix with an Excel export.”
Anne C.
Head of Finance & Administration
Integration rating: 5.0 (2)
“Don't use Word with QBs. I did not have other options to choose from. We use eRSP (Kaleida Systems) to extract directly into QB”
Kim D.
Office Manager
Integration rating: 4.0 (2)
“Integration was average at best. Data would get lost or at times, duplicated.”
Steven J.
Operations
Integration rating: 5.0 (1)
“This is how our technicians upload invoices in the field, and it helps me keep track of daily, weekly, montly and yearly reports with the integration.”
Amy J.
Office Manager
Integration rating: 1.0 (1)
“Makes my billing simpler, but now I am forced to use older software until it dies, then will find something new - for both Quickbooks Pro and Amicus Attorney.”
Sharon C.
Attorney/Owner
Integration rating: 5.0 (1)
“This is our routing/live invoicing software, it is critical to use it while running our ice business.”
Rebecca E.
Manager
Integration rating: 5.0 (1)
“Integration from DonorPerfect to QuickBooks is a huge timesaver, and it helps us keep records more accurate. ”
Cait R.
CFO
Integration rating: 5.0 (1)
“Sometimes is can be an issue getting the two to talk to one another. It can be a pain having to run different processes to get an invoice to push over.”
Geoff P.
General Manager
Integration rating: 5.0 (1)
“We use ClockShark to track our timesheets for payroll and the ability to export them seemlessly to QuickBooks is a life safer. Not to mention the exporting of new customers/jobs from QuickBooks into ClockShark helps ensure time is being put to the proper job!”
Jeanette H.
Junior Controller
QuickBooks Desktop customer support
What do users say about QuickBooks Desktop customer support?
Customer support rating:
We analyzed 327 verified user reviews to identify positive and negative aspects of QuickBooks Desktop customer support.
A few users mention customer support is courteous, knowledgeable, and resolves issues quickly when contacted.
Widely noted by reviewers, customer support is difficult to reach, with long wait times and frequent disconnections.
A fair number of users report inconsistent support quality, with some reps lacking knowledge or failing to resolve issues.
Multiple users are frustrated by extra fees for support, even when problems are caused by QuickBooks Desktop itself.
To see what individual users say about QuickBooks Desktop's customer support, check out the review snippets below.
“This application works for my small business and I have always received proper courteous service when I have had to call in with any problems...accounting issues or technical issues”
Henry F.
President
“The other major con is the ridiculous price increases and the complete lack of decent customer service. If you need help you pretty much just have to hire a QuickBooks pro due to the lack of customer service.”
Christopher M.
CEO
“It is very hard to get help from customer support when I have issues with software updates. When an issue arises you typically do not get with a technician very quickly.”
Scott T.
Physician
QuickBooks Desktop FAQs
QuickBooks Desktop has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is QuickBooks Desktop used for?
QuickBooks Desktop Enterprise is a comprehensive business management solution that integrates accounting, inventory management, reporting, pricing, job costing, payroll, and time tracking within a single platform. It is designed to address complex operational requirements across diverse industries, including manufacturing, wholesale distribution, contracting, and professional services. The software supports scalable deployment to accommodate organizational growth and evolving process demands. This platform establishes a unified financial and operational data repository, enabling management of multiple company files, tracking of intercompany transactions, and generation of detailed insight reports. The accounting module provides flexible configuration options with integrated inventory control, detailed reporting capabilities, and customizable pricing rules. Advanced Inventory, available in select editions, enables tracking of stock across multiple locations with multi-tiered categorization down to individual bin or pallet levels. The order management workflow automates key steps from sales order entry through customer delivery by issuing pick and pack instructions to mobile barcode scanners. Advanced Pricing tools permit automation and adaptation of pricing strategies to maintain margin consistency. Job costing functions supply real-time tracking of project expenses and variances to support informed cost management decisions. The payroll feature synchronizes employee payment processing with financial records within the same environment. Third party integration extends system functionality through connections with more than two hundred industry specific applications, including well known expense management and customer relationship management tools. Optional cloud hosting deployment enables secure remote access for distributed teams while preserving performance and collaboration. Payment processing integration accepts card and electronic payment methods within the accounting interface and delivers savings on transaction fees. Time tracking integration provides mobile data capture that synchronizes seamlessly with project costing and payroll records. Field service management integration links office operations with service technicians to improve scheduling, invoicing, and job workflows. The platform employs advanced encryption protocols to protect sensitive data and uses background updates to maintain compliance with security standards. Editions include access to priority support and on-demand training resources. It provides a unified environment for financial and operational management across complex organizations.
Q. What are the benefits of using QuickBooks Desktop?
Q. What languages does QuickBooks Desktop support?
QuickBooks Desktop supports the following languages:
English
Q. Does QuickBooks Desktop support mobile devices?
QuickBooks Desktop supports the following devices:
iPad, iPhone
Q. Does QuickBooks Desktop offer an API?
No, QuickBooks Desktop does not have an API available.
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