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QuickBooks Desktop Logo

Comprehensive business management solution

Table of Contents

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QuickBooks Desktop - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

QuickBooks Desktop overview

Based on 2538 verified user reviews

What is QuickBooks Desktop?

QuickBooks Desktop is an accounting program offering key features such as income and balance sheet management, financial reporting, bank reconciliation, general ledger, billing and invoicing, and expense tracking, among others.

Who uses QuickBooks Desktop?

By industry, QuickBooks Desktop reviewers are most commonly professionals in construction (15%). The most frequent use case cited by reviewers is accounting (60%).

What do users say about QuickBooks Desktop pricing?

Reviewers indicate QuickBooks Desktop once offered strong value for money with one-time purchases and multi-company support. However, many users feel the shift to subscriptions, high annual fees, and hidden costs have reduced its affordability.

Starting price

1069.2flat rate /
per year

Alternatives

with better value for money


Pros & Cons

Invoicing

Reporting

Payment Transactions

Updates and Upgrades

Payroll

Inadequate security features

QuickBooks Desktop’s user interface

Ease of use rating:

QuickBooks Desktop pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(86)
3-4(1,035)
5(1,415)

What do users say about QuickBooks Desktop?

QuickBooks Desktop is an accounting program offering key features such as income and balance sheet management, financial reporting, bank reconciliation, general ledger, billing and invoicing, and expense tracking, among others.

Select to learn more


Who uses QuickBooks Desktop?

Based on 2,536 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Accounting
Retail
Real Estate
Others

Use cases

Accounting
Billing and Invoicing
Small Business Accounting
Financial Reporting
Accounts Payable

QuickBooks Desktop's key features

GetApp's analysis of 342 verified user reviews collected between July 2021 and January 2025 identifies QuickBooks Desktop's most critical features and summarizes user sentiment about those features.

Invoice creation

Reviewers appreciate QuickBooks Desktop's invoice creation capabilities. They highlight the ease of use, user-friendly interface, and step-by-step guidance. Users report the ability to customize templates to match company branding, adding logos, headers, and additional line items. They find the process straightforward and efficient, allowing for quick creation, editing, and sending of invoices. Reviewers also value the professional look of the invoices and the ability to track payment status, ensuring timely payments from clients. Of the 100 QuickBooks Desktop users who gave detailed accounts of their use of Invoice Creation, 97% rated this feature as important or highly important.

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“As an IT company, we have found QuickBooks Desktop Pro to be an excellent tool for invoice creationQuickBooks Desktop Pro offers a wide range of professionally designed invoice templates. We appreciate the ability to customize these templates to match our company's branding and create a consistent and professional look for our invoices”
Verified reviewer profile picture

Dawit L.

Systems Administrator/Web Developer

“Creating invoice with QuickBooks is very straightforward and user-friendly. It provides me a step by step process guiding me through creating invoices. QuickBooks gives a smooth and efficient invoicing for small and medium size businesses.”
DP

Darlene P.

Senior Accountant


Income & balance sheet

Reviewers indicate that QuickBooks Desktop's income and balance sheet functionality provides clear and comprehensive insights into financial health. They appreciate the accurate tracking of income, expenses, assets, and liabilities, which aids in informed decision-making. Users report the ease of generating detailed financial reports, such as profit and loss statements, and the ability to customize these reports. They find the integration with other capabilities helpful for tax preparation, budgeting, and financial analysis. Of the 115 QuickBooks Desktop users who gave detailed accounts of their use of Income & Balance Sheet, 96% rated this feature as important or highly important.

See related user reviews

“I like the clear and comprehensive insights provided by this feature, which helps me to effectively monitor my financial health and make informed business decisions.”
SM

Shelmith M.

Admin Virtual Assistant

“Data Input and Accuracy QuickBooks Desktop Pro relies on accurate income and balance sheet data input to generate meaningful financial reports. ”
KB

Kevin B.

Freelancer


Bank reconciliation

Users report that QuickBooks Desktop simplifies bank reconciliation with its user-friendly interface and accurate matching of transactions. They appreciate the seamless integration with bank accounts, allowing for real-time updates and easy identification of discrepancies. Reviewers highlight the time-saving aspect of auto-downloading bank statements and generating detailed reconciliation reports. They find this capability essential for maintaining accurate financial records and ensuring compliance with audits. Of the 96 QuickBooks Desktop users who gave detailed accounts of their use of Bank Reconciliation, 93% rated this feature as important or highly important.

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“QuickBooks makes bank reconciliation so easy. I enter my transactions, debits & credits, which create very detailed reports. I like how each account show shows up on the monthly report.”
JB

Jodi B.

Controller

“Capabilities of auto-downloading bank statements and reconcile them as well as adding them to their corresponding account records. ”
AM

Anthony M.

Chief Financial Officer


General ledger

Reviewers appreciate QuickBooks Desktop's general ledger capabilities for providing a detailed and accurate record of financial transactions. They highlight the ease of organizing and tracking expenses, income, assets, and liabilities. Users value the ability to customize the general ledger, create unique ledger codes, and generate accurate financial reports. They find the interface user-friendly and the integration with other accounting capabilities beneficial for overall financial management. Of the 128 QuickBooks Desktop users who gave detailed accounts of their use of General Ledger, 91% rated this feature as important or highly important.

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“We love that we are able to track items within the preloaded categories and also create our own unique ledger codes for items specific to our business. ”
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Ami M.

Executive Assistant

“It has very good general ledger functionality. Great for tracking expenses by vendor and receivables from clients. Adding a new vendor or client is quick and easy.”
SL

Sheila L.

Office Manager


Expense tracking

Users find QuickBooks Desktop's expense tracking feature highly valuable for categorizing, monitoring, and analyzing expenditures. They appreciate the ability to generate detailed reports, customize expense categories, and track expenses by project or department. Reviewers highlight the ease of entering and managing expenses, which simplifies tax preparation and budget management. They also mention the integration with other applications and the ability to set up recurring expenses as beneficial aspects. Of the 126 QuickBooks Desktop users who gave detailed accounts of their use of Expense Tracking, 88% rated this feature as important or highly important.

See related user reviews

“This i believe has enabled us know where money is going. We are able to generate a report based on particular expenses and spread over a long period e.g. one year's expense on gas. I love the ability to be able to track our expenses using one piece of software - QuickBooks Desktop. ”
MK

Martin K.

Director

“Expenses are tracked in a manner that befits the business and its needs - you can make it as granular or as general as is needed. These are ultimately captured in the many Profit and Loss reports that are available by default, which can of course be customized to fit your needs. It makes searching for specific transactions incredibly simple and has saved me countless hours of tracking down paper copies.”
SS

Samantha S.

Accounting Manager


Billing & invoicing

Reviewers indicate that QuickBooks Desktop's billing and invoicing capabilities are efficient and customizable. They appreciate the ability to create professional-looking invoices, customize fields, and track payments. Users report that the capability improves cash flow management and reduces errors. They find the process of generating, sending, and managing invoices straightforward and time-saving. Reviewers also value the integration with other software and the ability to automate billing tasks. Of the 157 QuickBooks Desktop users who gave detailed accounts of their use of Billing & Invoicing, 88% rated this feature as important or highly important.

See related user reviews

“I love that I am able to customize billing and invoicing to suit the field we are in. Construction is different than other businesses sometimes in that we need customized fields on invoices.”
LA

Lee A.

Owner

“For an ERP system and accounting software related to small businesses, invoices and billing are the primary functions. You can create customised, professional invoices which is a straightforward task at hand, You can even create in on the go or online . The software is versatile”
zr

zeenat r.

CEO


All QuickBooks Desktop features

Features rating:

Accounting
Time tracking
Sales reports
Chart of accounts
Order management
Inventory tracking
Financing management
For small businesses
Profit/Loss statement
Invoice history
Financial reporting
Invoice processing
Payment processing
Vendor management
Accounts receivable
Cash flow management
Accounts payable
Recurring invoicing
Multiple projects
Audit trail
Receivables ledger
Dashboard
Payment collection
Online invoicing
Reminders
Tax management
Payroll management
Customer statements
Recurring/Subscription billing
Project costing
Inventory management
Credit card processing
Project accounting
Approval process control
Multi-Currency
CRM
Tax calculation
Online banking
Transaction management
Expense management

QuickBooks Desktop awards

QuickBooks Desktop alternatives

QuickBooks Desktop logo

Starting from

1069.2

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
QuickBooks Online logo
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QuickBooks Enterprise logo
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QuickBooks Desktop pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Desktop Enterprise

1,922

Per year

Features included:

  • Payable invoices
  • Tax deductions
  • Track income & expenses
  • Customized reportings
  • Automated receipt capture
  • Automated tax calculations
  • Estimate
  • Manage 1099 contractors

Online Plus

1,069.2

Per year

Features included:

  • Bookkeeping automation
  • Comprehensive reports
  • Mileage tracking
  • Cash flow
  • Bill management
  • Time tracking
  • Inventory management
  • Track project profitability

Online Plus and Payroll Core Bundle

1,609.2

Per year

Features included:

  • Multiple currencies
  • Financial planning
  • Real-time insights
  • Full-service payroll
  • Automated payroll
  • Employee portal
  • Health benefits for your team
  • 401(k) plans

Online Plus and Payroll Premium Bundle

1,987.2

Per year

Features included:

  • Workers' Comp administration
  • 24/7 expert product support
  • HR support center
  • Expert review
  • Track time on the go

User opinions about QuickBooks Desktop price and value

Value for money rating:

Of 250 reviews that provide robust commentary on QuickBooks Desktop's price and value, 49% mention it in a positive light.

Some users say QuickBooks Desktop offers good value for money due to its one-time payment option, which allows multiple companies to be managed under a single subscription. Reviewers appreciate its affordability and flexibility, making it suitable for small businesses and non-profits. Some users report that the software's comprehensive features and user-friendly interface justify its cost. They find the pricing reasonable compared to other accounting software, and some prefer it over the online version due to the absence of recurring subscription fees. Users think the software provides essential functionalities at a manageable cost, with some noting that it is a cost-effective solution for various business needs.

However, some reviewers feel that QuickBooks Desktop's value for money has diminished due to frequent price increases and the shift towards a subscription-based model. They indicate that the annual fees and forced upgrades can be expensive, especially for small businesses. Some users report hidden costs associated with updates and additional features, which can quickly add up. They say the cost per user and the need for third-party hosting for remote access can outweigh initial savings. Reviewers indicate that the high cost of subscriptions and the lack of free updates are significant drawbacks, making the software less appealing for those on a tight budget.

, and

To see what individual users think of QuickBooks Desktop's cost and value, check out the review excerpts below.

“For the version I have (Quickbooks Desktop Pro 2020), what I liked most about this desktop product over the online product was that you could pay a one-time price and set up multiple companies. ”
SS

Sue S.

Payroll Specialist

“For years, this has been the value play in accounting software due to being able to host multiple companies under one subscription.”
JG

James G.

Controller

“The price goes up substantially every year, and there are threats of product discountenance, even though the online replacement does not offer half of what the desktop version does, and it constantly goes down and has bugs and nowhere near the level of customizability.”
AB

Aaron B.

President

QuickBooks Desktop integrations (251)

Integrations rated by users

We looked at 2,538 user reviews to identify which products are mentioned as QuickBooks Desktop integrations and how users feel about them.

Integration rating: 4.3 (12)

I like being able to send reports I need to Excel because i can select, edit analyze and manipulate the data/

I export reporting to excel a lot! This is very helpful when analyzing data.

KG

Kathy G.

Owner

1/2
Tax1099.com logo
Tax1099.com

Integration rating: 4.0 (3)

Unable to connect directly with one of my data files, but there was a workable fix with an Excel export.

AC

Anne C.

Head of Finance & Administration

Integration rating: 5.0 (2)

Don't use Word with QBs. I did not have other options to choose from. We use eRSP (Kaleida Systems) to extract directly into QB

KD

Kim D.

Office Manager

Integration rating: 4.0 (2)

Integration was average at best. Data would get lost or at times, duplicated.

SJ

Steven J.

Operations

FieldEdge logo
FieldEdge

Integration rating: 5.0 (1)

This is how our technicians upload invoices in the field, and it helps me keep track of daily, weekly, montly and yearly reports with the integration.

AJ

Amy J.

Office Manager

Integration rating: 1.0 (1)

Makes my billing simpler, but now I am forced to use older software until it dies, then will find something new - for both Quickbooks Pro and Amicus Attorney.

SC

Sharon C.

Attorney/Owner

Integration rating: 5.0 (1)

This is our routing/live invoicing software, it is critical to use it while running our ice business.

RE

Rebecca E.

Manager

DonorPerfect logo
DonorPerfect

Integration rating: 5.0 (1)

Integration from DonorPerfect to QuickBooks is a huge timesaver, and it helps us keep records more accurate.

CR

Cait R.

CFO

ServiceTrade logo
ServiceTrade

Integration rating: 5.0 (1)

Sometimes is can be an issue getting the two to talk to one another. It can be a pain having to run different processes to get an invoice to push over.

GP

Geoff P.

General Manager

ClockShark logo
ClockShark

Integration rating: 5.0 (1)

We use ClockShark to track our timesheets for payroll and the ability to export them seemlessly to QuickBooks is a life safer. Not to mention the exporting of new customers/jobs from QuickBooks into ClockShark helps ensure time is being put to the proper job!

JH

Jeanette H.

Junior Controller

QuickBooks Desktop customer support

What do users say about QuickBooks Desktop customer support?

Customer support rating:

We analyzed 327 verified user reviews to identify positive and negative aspects of QuickBooks Desktop customer support.

A few users mention customer support is courteous, knowledgeable, and resolves issues quickly when contacted.

Widely noted by reviewers, customer support is difficult to reach, with long wait times and frequent disconnections.

A fair number of users report inconsistent support quality, with some reps lacking knowledge or failing to resolve issues.

Multiple users are frustrated by extra fees for support, even when problems are caused by QuickBooks Desktop itself.

To see what individual users say about QuickBooks Desktop's customer support, check out the review snippets below.

“This application works for my small business and I have always received proper courteous service when I have had to call in with any problems...accounting issues or technical issues”

HF

Henry F.

President

“The other major con is the ridiculous price increases and the complete lack of decent customer service. If you need help you pretty much just have to hire a QuickBooks pro due to the lack of customer service.”

CM

Christopher M.

CEO

“It is very hard to get help from customer support when I have issues with software updates. When an issue arises you typically do not get with a technician very quickly.”

ST

Scott T.

Physician

QuickBooks Desktop FAQs

Q. Who are the typical users of QuickBooks Desktop?

QuickBooks Desktop has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is QuickBooks Desktop used for?

QuickBooks Desktop Enterprise is a comprehensive business management solution that integrates accounting, inventory management, reporting, pricing, job costing, payroll, and time tracking within a single platform. It is designed to address complex operational requirements across diverse industries, including manufacturing, wholesale distribution, contracting, and professional services. The software supports scalable deployment to accommodate organizational growth and evolving process demands. This platform establishes a unified financial and operational data repository, enabling management of multiple company files, tracking of intercompany transactions, and generation of detailed insight reports. The accounting module provides flexible configuration options with integrated inventory control, detailed reporting capabilities, and customizable pricing rules. Advanced Inventory, available in select editions, enables tracking of stock across multiple locations with multi-tiered categorization down to individual bin or pallet levels. The order management workflow automates key steps from sales order entry through customer delivery by issuing pick and pack instructions to mobile barcode scanners. Advanced Pricing tools permit automation and adaptation of pricing strategies to maintain margin consistency. Job costing functions supply real-time tracking of project expenses and variances to support informed cost management decisions. The payroll feature synchronizes employee payment processing with financial records within the same environment. Third party integration extends system functionality through connections with more than two hundred industry specific applications, including well known expense management and customer relationship management tools. Optional cloud hosting deployment enables secure remote access for distributed teams while preserving performance and collaboration. Payment processing integration accepts card and electronic payment methods within the accounting interface and delivers savings on transaction fees. Time tracking integration provides mobile data capture that synchronizes seamlessly with project costing and payroll records. Field service management integration links office operations with service technicians to improve scheduling, invoicing, and job workflows. The platform employs advanced encryption protocols to protect sensitive data and uses background updates to maintain compliance with security standards. Editions include access to priority support and on-demand training resources. It provides a unified environment for financial and operational management across complex organizations.


Q. What are the benefits of using QuickBooks Desktop?

  • Brings accounting, payroll, inventory, and reporting together in one platform for streamlined business management
  • Supports multi-company operations with tools for tracking intercompany transactions and generating consolidated reports
  • Enhances productivity with cloud hosting, allowing teams to collaborate and access data from anywhere
  • Automates inventory and order management, reducing errors and improving fulfillment speed
  • Offers industry-specific editions and advanced features such as customizable pricing rules, job costing, and time tracking


  • Q. What languages does QuickBooks Desktop support?

    QuickBooks Desktop supports the following languages:
    English


    Q. Does QuickBooks Desktop support mobile devices?

    QuickBooks Desktop supports the following devices:
    iPad, iPhone


    Q. Does QuickBooks Desktop offer an API?

    No, QuickBooks Desktop does not have an API available.

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