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Wave Accounting Logo

Wave Accounting

Accounting, invoicing, and payroll management platform

(295)

Wave Accounting Reviews

Overall rating

4.4

/5

1.5K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10

Reviews by rating

Pros and cons

The interface is user-friendly and has a comprehensive set of features that can elevate any small business to great success.
It's a great software and works well for my basic use case as a solopreneur. The payments feature is also nice and the reporting is great.
I thought it was going to be great when I saw that it functioned with Etsy. And I loved that it is free.
I am not able to write off a partly paid bill as bad debt if all attempts to reclaim the payment from my clients fail. Sometimes, people pay about 70% and fail to pay for the rest.
It can be glitchy at times. I had problems with my transactions imported from my connected bank account, and then when I tried to remove the account and re-connect it, I received error messages.
Then, January of 2021, Paypal import was abandoned. Without those 2 features, the software is essentially useless since it creates extra work each month.
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1,504 reviews

Recommended

dB
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dave B.

proprietor

Media Production, self-employed

Review source

Overall Rating

Sole trader joy

Reviewed 3 years ago

Transcript

Dave B: I'm Dave, I'm a freelance sound engineer, and I give Wave Accounting a five out of five. Before...

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Jose L.

Founder

Marketing and Advertising, self-employed

Review source

Overall Rating

If you're a small company just starting out this is the tool for you!

Reviewed 3 years ago

Transcript

Jose L.: Hey, I'm Jose. I'm the owner of a management consultancy for small businesses. I use Wave Accounting...

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Josh C.

Design, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome free accounting online software for your business that is super professional!

Reviewed 2 years ago

There is very little more I can ask for with Wave for my small business. It is free for the features I need and allows me to take only ACH or credit card payments with a reasonable fee and I only pay the fixed percentage when I use those features so I can just turn it off and get a check from a client and not pay anything. Great Flexibility!

Pros

Its free for small businesses that just need a good business accounting software! You can take ACH and CC payments if you want and turn them off on invoices you don't want it on. The rates are reasonable enough for using these services. The reports are easy enough for doing taxes. It's awesome and cheap for those that are one man shows or freelancers.

Cons

The thing that is the most annoying is when you want to do a recurring billing. It doesn't use something like Maintenance contract #1 then go to #2 or something like that it makes recurring billing invoice names that were the most recent of any invoices. Maybe I am not using it correctly, but each time I have to go and change invoice names then manually send it to the client.

AR
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Verified reviewer

E-Learning, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An easy to use accounting system for a small business

Reviewed 9 months ago
Pros

Wave accounting allows you to create professional-looking invoices that can be easily and timely sent to customers. I was able to customize the invoices with our company's branding. One of the best features is the ability to set up automatic reminders for unpaid invoices. The interface is user-friendly and has a comprehensive set of features that can elevate any small business to great success.

Cons

The difference between the website and the mobile app is "night and day". The website is pretty good. The mobile app could be better. It's slow to load, and when it does it's non-responsive, most of the time I have to close it and then open it again.

KF
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Kadeem F.

Package/Freight Delivery, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for small businesses

Reviewed a month ago
Pros

This app is amazing, the interface is very easy to use. Creating invoices and sending out to clients is almost effortless. The mobile app is great too

Cons

Integrations are a bit difficult to set up and would also like support for different countries

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Michael G.

Insurance, 11-50 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great small business invoice tool

Reviewed 22 days ago
Pros

The ability to send out and manage accounts receivables

Cons

Limited feature set for fast growing businesses

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Laura H.

Hospital & Health Care, 1,001-5,000 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to create and send invoices, quotes and payments

Reviewed 3 months ago

Invoices, estimates, and receipts, along with yearly accounting tools, can be easily managed. Simple to set up, and you may include many companies in a single profile.

Pros

We were looking for a low-cost solution, and Wave met our needs for our two subsidiaries. Accounting software that doesn't break the bank. The billing and payment process runs smoothly.

Cons

I can only view reports once a year and cannot download individual reports or combine them. It's difficult to plan for cash flow in the financial realm.

CR
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Christina R.

Health, Wellness and Fitness, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great free software

Reviewed 3 months ago

This is an awesome free alternative to quickbooks. It’s not quite as polished but worth the money I’m saving.

Pros

I switched from Quickbooks which god a bit expensive for me. This is a very cheap alternative which is easy to use. I was able to connect my banks and credit cards pretty easily.

Cons

I don’t like that I am unable to push a bank sync so sometimes I have to just wait. I’m also bummed that mobile receipt scanning costs extra. I was unable to sync my square account but I can do all of my accounting without it and will just have to add my square fees later.

FW
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Frances W.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SO helpful!

Reviewed 25 days ago
Pros

This is the best accounting software for someone who doesn't like accounting. I am not an accounting professional and needed something that was easy to use. I love how I can track my receipts, expenses, income, etc...and everything is user friendly.

Cons

I can't think of anything that I dislike.

HC
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Hilary C.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Definitely recommend.

Reviewed 10 days ago
Pros

I always recommend this to fellow business owners. Great tool for invoicing and accounting.

Cons

Nothing to report here. Easy to use and integrate.

MS
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Michelle S.

Marketing and Advertising, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Small Businesss Accounting

Reviewed a month ago
Pros

Perfect for small businesses, Wave offers an easy-to-use alternative to Quickbooks or the like. It's user-friendly, has many features that get the job done and also has educational resources to help you along the way.

Cons

It would be helpful to have a better mileage tracking tool, but otherwise, it has everything I need for a small consulting business.

Ck
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Chanel k.

Retail, self-employed

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Wave Avvounting

Reviewed 13 days ago
Pros

I really did not have much to like about it. Decided to go with another company that caught my eye.

Cons

I downloaded this app as I was looking for some bookkeeping services. I looked it over briefly and was not impressed. I did not give it time to go through and set up and get things going. I basically went with another company that caught my eye.

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Kari G.

Human Resources, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I LOVE Wave!

Reviewed 3 years ago

Overall, I highly recommend Wave if you are running a business and want low costs and an easy way to manage your finances. My business is simple and Wave makes it so much easier for me to stay on top of things and know where I need to focus my energy.

Pros

I have been using Wave since around 2015 and my books were a mess when I first began because I was doing them (not my strength) and once I heard about Wave's bookkeeping services, I couldn't believe how affordable they were. It's super easy to set up and use, run reports and know about your financials. I tried switching to QB for about 1 month and hated it, so I switched back. Lesson learned and I'm sticking around!

Cons

One thing I had to get used to was because I had my bank account connected and until the month is reconciled, when a invoice is paid I mark it paid and then the 'payment' comes in again from banking. It was easy to catch and now my Wave bookkeeper keeps all that reconciled. Thank you!

SR
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Suzanne R.

Photography, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Wave error messed up my entire system and they want to charge me $3000 to fix it

Reviewed 4 years ago

It was good while it lasted, before their system made my data unusable. They really tried to be helpful, I chatted with several friendly people online, all of whom were unable to resolve my issues. They were unable to refer me to a WaveApps specialist in my area. Ultimately their solution was to offer me one of their bookkeepers at a cost of $3000 to fix the problem they created. No thanks.

Pros

It was wonderfully easy to use, the invoices looked professional and payment processing features were handy.

Cons

TLDR: Major syncing, reconciling and support issues Two of my accounts synced twice (so I had four accounts in Wave where there should have been two) and they were unable to fix this. Their suggested fixes did not work. They have chat and email support but no phone support and even though they logged in as an admin they were unable to fix this problem. A recent update to their system caused my entire past four years of records to be unreconciled, and the only fix was to go back to the beginning of time and compare each transaction ever made. They offered me a bookkeeper to do this for me for $269/month for a minimum of 12 months, despite my being very diligent about keeping my account up to date for the past four years. I have switched to another system now.

SE
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Samantha E.

Law Practice, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Not enough features and virtually NO customer support

Reviewed 2 years ago

It was fine when we had one part-time employee. But for all the real-life scenarios that pop up when you have full-time employees, it's useless. The customer service is also super disappointing and unhelpful. We only use it for payroll, which should not require much in terms of software so I can't imagine trying to use it for accounting.

Pros

I like how easy it was to set-up--that process was straightforward and the interface initially was easy to understand. Unfortunately as we needed to do more after adding a full-time employee, it proved impossible to work with or use.

Cons

For payroll you have no options, and even when they recognize this, they don't provide a solution. A good example--we had an employee who had maxed out her vacation hours, but we agreed to let her take a few unpaid vacation days. There was no way for us to do this within Wave (you get paid vacation time or nothing). I chatted and even emailed with various representatives--all of which were super unhelpful,...

SA
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Summer A.

Transportation/Trucking/Railroad, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wave has everything you need to run a small business

Reviewed a year ago

I LOVE this software. I have been using it without issue for 2 years + without issue and it has really helped me organize my business. I will definitely stay with them as long as I can

Pros

The best thing about WAVE is its ease of use. It was so easy to learn to use this. Additionally the invoices are really customizable. There is a huge amount you can do with just the free version but if you upgrade to the paid version you can access a lot more of the accounting features and payment features. I like that for security reasons the software logs you out at the end of the day. The invoices look very professional and are downloadable and can be sent with a pdf attachment. When a partial payment is made you can send a receipt reflective of how much was paid, how, when and with how much balance left. The software will also alert me when a payment is overdue. You can also add tax and discounts to the invoices.

Cons

The only gripe I have is that when I made changes to the invoice parameters, I was unable to delete the old parameters because they had been used in previous invoices. It would be nice to be able to "inactivate" or send to "archive" these parameters.

AR
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Verified reviewer

Management Consulting, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful accounting software for starting and growing a service business

Reviewed 4 years ago

I haven't gone through a tax season with my business yet, but I have been an independent consultant and I anticipate having everything tracked in Wave is going to help me out a lot come April. It's so easy to use and I can focus on my core business rather than spending a lot of time on admin.

Pros

Wave helps me do so much. I can issue invoices, track them (I.e. I can see when a client has viewed it!), and allow clients to make payments directly through the invoice. I can also customize my invoice, which is great. I could do all of this from day 1. I'm a solopreneur and launched my business this summer. I was able to issue professional invoices from day 1 and track my expenses using their receipts app. The other thing I love about Wave is that they are very interested in feedback from their customers. I've had a few interactions with them and it's always been really pleasant. It's also free which helps me out a lot. I do use the credit card payments, which has a fee like any other service would.

Cons

Their mobile app could use some work, and I've given them this feedback. The receipts app is great to take pictures really quickly, but I generally have to use the browser to do anything else.

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Proinsias M.

Online Media, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wave Accounting is great for a Startup Business

Reviewed 3 years ago

I was very happy with the invoicing, payments, and the Design and functionality. I was able to search past transactions very easily. I did not pay for premium support, but the support that I recieve is excellent.

Pros

It was free to use the accounting services I was able to invoice customers using Stripe as a Payment Gateway which was great value The Design and User Interface is very professional compared to others that I have seen The Payment Gateway was also very professional when sent to customers, it added to the credibility of the business

Cons

My particular Bank would not allow me to sync my account with Wave, but that was a local issue not a general issue. I was very very happy with the invoicing. but I always felt that the ledger views were not as robust.

AR
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Verified reviewer

Civil Engineering, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Wave Accounting

Reviewed 2 years ago

I was able to quickly send professional estimates and invoices on go and I didn't have to keep a lot of envelopes with receipts any more, I could just scan receipts and attach them to a bank transaction. Before I even get an accountant, I would easily see the performance of the business from the cash flow graphs and profit and loss graphs.

Pros

Setting reminders to be sent to clients for payment is the most important feature from wave in my opinion. Also being able to create recurring invoices you you don't have to do the same thing every week or every month. My other favorite is customer statements. Pulling out customer statements and sending to your clients gives you points in terms of professionalism. I also appreciate that when Wave stopped operating in South Africa they recommended Zoho and gave us a year of free use of Zoho. Even though I did not like changing, this was a very thoughtful move by wave.

Cons

For some reason wave starting giving limited access to its South African customers and partnered with Zoho for customers to migrate. Even though the apps are similar, they're not the same and it took a little bit of time to now learn Zoho a new app.

CA
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Clay A.

Hospitality, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exactly what I want in a small business accounting software

Reviewed 4 years ago

Very stress free. For a free app, you expect the quality to not be as high, but overall Wave has been very reliable. I didn't really want to pay $30+ a mo for Quickbooks when all I need is for my transactions to be categorized. Wave does this well, so glad it is free. I did use the chat once and had very good experience, although I think I saw they were disabling chat except for people that have paid for support or something, so that's a bummer. But I understand, they have to get paid somehow so I'm not complaining.

Pros

I love the simplicity. We are just a small business, so the primary purpose of using this app is to categorize all my expenses, so once tax time rolls around, I just have to send the tax lady a breakdown of my income and expenses. Once a week or so, I'll log in to check all the transactions it imported from my bank account. It auto categorizes most of them which is awesome, I just have to click the...

Cons

For some reason, they disabled the ability for deposits to be auto categorized. This is my most common type of bank transactions, since all credit card payments are deposited into my account a few days after they process, so I have tons of transactions I have to go manually mark as the 'Sales' category. I did talk to customer support over chat about this though, and the lady agreed this would be extremely useful so they are looking into this.

AR
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Verified reviewer

Leisure, Travel & Tourism, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Software. Super Affordable.

Reviewed 2 years ago
Pros

For a small business, or probably even a larger one, it's a really great software with all of the accounting and billing basics needed, and it's basically free. The online payment system works really well for getting payments from clients. They can either pay with a credit card or ACH, which is great. You can turn off credit card payments too if you don't want to have a fee taken from your payments,...

Cons

The one thing we really think can be improved are the recurring invoices. It doesn't make the invoice numbers in order based on that client's invoices, so they're oddly out of order. It's not a huge deal, but would be much better if it kept the invoice numbers specific to each set of clients.

CL
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Chirag L.

Accounting, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Scam alert - Worst Customer Service Ever - Free is not a good price, it actually is a worst price

Reviewed 2 years ago

Frustrating. To the point where employees are not even getting paid as promised. Money will be gone from your account but employees will not get it and you almost feel like fraud. Please stay away from this product even if you get paid to use this.

Pros

Easy to use if it works but it does not work most of the time.

Cons

1) Customer service - lowest level we have ever experienced. The careless approach, lethargic service, bank connection issues and processing delays are beyond imagination in this digital age. 2) They have many exciting features at a lucrative price but the company is in a mess and nothing works. 3) No guarantee on Payroll deposit to your employee account and we have experienced that employees are not getting paid as promised. Yes - Correct. It is that bad. 4) Bank connection issues about 95% time with most of the bank. At our CPA firm, we were recommending this software to clients. Not anymore. Stay away from this product.

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James K.

Research, self-employed

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best FREE Accounting and Invoicing App for Small businesses/Freelancers

Reviewed 3 years ago

WAVE is the best inexpensive mobile and cloud accounting software out there. I doubt if there is any accounting and invoicing software that can provide all of WAVE's features for free!

Pros

I use Wave Mobile App for my business' finance, for managing my income and expenses. I use wave for billing and creating invoices for my clients. After using Wave for over 2 years now, I can say it works quite well. It allows me to create client contacts, which the app automatically uses to create client record books. The interface is simple and easy to get along with. The fingerprint unlock integration is one of my best features because I am able to sign in to the app without trying hard to remember passwords or pins. Above all, I think the best thing about Wave is, you get most of the relevant features needed for FREE!

Cons

There are few hitches I encounter using wave. I am not able to write off a partly paid bill as bad debt if all attempts to reclaim the payment from my clients fail. Sometimes, people pay about 70% and fail to pay for the rest. In order to close the invoice, I will have to mark it as completely paid and doing that can overstate or affect my financial records and reports within Wave.

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James R.

Professional Training & Coaching, self-employed

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My go-to invoicing and accounting tool for my small business!

Reviewed 3 years ago

Nothing but amazing! I'm so glad I switched from Square for my invoice and payment processing.

Pros

It is so easy to use, and customized specifically for small business owners. I absolutely LOVE the invoice feature - it's the primary feature that I use - and it just works so well. My completed payments rate is 100% and I believe is at least in part due to how easy the process is to view/pay invoices.

Cons

Sometimes I wish the payment speed was faster after a client makes a payment, but then they introduced instant deposits and I'm happy to pay the small fee to get my money faster!

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Andre v.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Was the best free accounting software

Reviewed a year ago
Pros

I loved Wave Accounting. There was seldom any problems and they had some great ideas on how to do things like bank recons, which are much easier than other accounting software. And all for free. Can't beat that.

Cons

They were taken over by H&R Block and then it was downhill from there!

TS
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Thierno Sadou B.

Human Resources, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wave Accounting Reviews: Simple and Effective Online Accounting Software for Small Businesses

Reviewed 10 months ago

Overall, Wave Accounting is a solid, free, and easy-to-use online accounting software for small businesses. It offers a full suite of features for managing accounting, including invoicing, payroll, expense and income tracking, and detailed financial reporting. The advantages of the software are its freeness, its ease of use, its completeness, its availability everywhere and its integration with third-party...

Pros

Wave Accounting is a great choice for small businesses looking for free, easy-to-use, and comprehensive accounting software. Here are some of its benefits:Free: Wave Accounting is free software, which is a big plus for small businesses looking to save money.Easy to use: the software is easy to use and does not require special accounting skills. The platform is user-friendly and intuitive, making it...

Cons

Although Wave Accounting is a good choice for small businesses, there are some points that can be problematic for some businesses. Here are some of its drawbacks:Limited customer support: Wave Accounting offers email-only customer support, which can be a problem for businesses that need immediate assistance.Limitations in payroll management: Payroll management in Wave Accounting is limited to certain...

JE
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Jack E.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Wave has amazing functionality for a free product, but it's not as good as it should be

Reviewed 5 years ago

I have been using Accounting by Wave for nearly three years. It was a replacement for my Simply Accounting program. I am forever wondering how Wave can afford to make such a polished product available at no cost. Initially, there were ads, but now that they have a revenue stream from additional services, the ads have been removed. I have opted not to use their in-built payment processing feature,...

Pros

The software is FREE for everything other than PAYROLL and PAYMENT PROCESSING. If you don't use those components, there is absolutely no charge. For the most part, it is user-friendly and straightforward, and the quality of its printed invoices, customer statements and reports is top-notch. I really appreciate the ability to create recurring invoices (subscription billing) and view monthly income/expense bar charts for a 1- or 2-year period.

Cons

This is bookkeeping software that stresses simple data entry. However, it doesn't have features such as audit trails for transaction entries. With this program, it is possible to generate transactions, generate reports, and then reverse the transactions without any way of knowing that changes were made. Wave attempts to categorize your income and expenditures, but doesn't currently have the ability to remember your categorizations. But the thing I like least about this software is a BUG that causes the program to download bank transactions and incorrectly categorize them as duplicates of previously downloaded transactions if the transaction amounts match. This bug makes it difficult to find transactions when you are attempting to reconcile your transactions.