I'm in the entertainment industry as well as I have a business that I run from home. I need to differentiate the different parts of my life and make the reporting of my expenses easy for my accountant. I travel around the world performing and so there's various expenses, or write-offs, that I need to keep track of. I was using another company for a few years and they're going out of business. I searched for a company that could handle my expenses the way that I was already used to. In my search, I found Xpenditure. They have literally made 'expense reporting a breeze'. Even in my trial period, I needed some help in setting up my different expense reports and the customer service is GREAT!. I was a POTENTIAL customer, and the customer service treated me as if I was already a customer. Once I was helped with my setup, I haven't looked back. I've already recommended Xpenditure to some of my colleagues and will continue to do so. They have a customer for life.
Pros
As I mentioned in the review section, the customer support is phenomenal. In my trial period, I was treated like a customer that had already been with the company for a while. That's very attractive to potential customers. Also the ease of use, the mobile apps they have, so you can report your expenses on the go. If you need different types of expense reports, such as I do, they can accommodate that with no problems. Also, in traveling around the world they have a dropdown box for the different types of currency that you're using in a particular company.
The pricing is very reasonable and you get a lot of bang for your bucks. Whether you're a big company or a self-employed person, it doesn't matter, they can accommodate your needs. I would say that they're a company that definitely over delivers but is very unassuming. I'd never heard of them until I did a search. I read a little bit about them, while I was checking out other companies, and Xpenditure won!
Xpenditure treats people the way they want to be treated!
Cons
At this point, I'm in my third month and I currently don't have any complaints. If I need any help, I contact customer support and they help me. No cons!
Rating breakdown
I was so tired of working with bills and excel sheets. I cant explain how much time is wasted every single day doing this crap. After all, time = money right? Then I found this gem. I contacted Charlotte on the website and asked a whole buncha questions and tested how the website works, and WOAH was I amazed! Its as simple as clicking a picture from your smartphone. Got a problem? Ask someone in the chat and they'll respond within 15 mins. Where else is the customer service so fast? Exactly, nowhere else. Would I recommend it to my colleagues? Oh hell yeah. Would I get subscription for year two? Definitely. This is my life long companion now. Really good job guys, kudos to you.
Pros
Easy to use
Prompt Response from the staff and they are kind :)
Nice UI
Comes with an App that you can use to click pictures and upload
Export to PDF and Excel sheet.
The invoices are numbered and the pictures are attached in the PDF, this feature got me.
Cons
In the app you manually have to turn off Reimburse every time you click a picture. (I could be wrong)
Cannot upload PDFs of the scanned bills from CAMSCANNER.
Rating breakdown
Likelihood to recommend: 10/10
I had to cancel my subscription to Rydoo because my bookkeeper required me to use another software. I go to cancel and realize it's one day past the day they had renewed my subscription for a year. Not thinking it was a big deal I wrote to them and asked them to cancel my subscription and refund me since I was moving to another software. They took TWO WEEKS to return my message (after a few more from me) and then said no, they had told their manager and it couldn't be done. Obviously annoyed I went into the software to cancel the annual subscription so I wouldn't forget this. A month later, my accountant asked that I download all the receipts I had from Rydoo. So I pop in to export my files and to my disappointment I couldn't because I had cancelled the subscription. (it was now read only..) The only way to do so was to RENEW MY SUBSCRIPTION AGAIN. Now, I wrote them explaining the issue and I get 1 email a week that basically just asks me over and over "what's the issue?" which I cannot BEGIN to explain how annoying that is. The worst part is if I renew even for a month just to export my files, I have to renew for 3 users because that's what I cancelled on. No one will help me correct this on their side so I have to pay 3x the amount for 1 minute of use. So in short, The customer service is obviously brutal, the payment structure is broken and when you need them most, they are nowhere to be found. Do not waste your time.
Pros
The ease of sending receipts to my email was great - but receipt bank could do that PLUS they have great customer service.
Cons
- Their payment structure is awful. I tried to change users/permissions to pay less per month and they wouldn't allow me.
- They charged me for a full year and would not let me be refunded (even though it was the day I was charged on my VISA) and when I tried to export after I cancelled I had no access (even though I paid for the year).
- The customer service is absolutely terrible - I've had to wait weeks for answers to simple questions.
Rating breakdown
Likelihood to recommend: 0/10
I have used Xpenditure for almost year. Most of that time was at a company that used it, and the pdf expense reports were extremely convenient. Now, as a 1099 employee, it has made tracking my expenses and saving them in pdf the best possible solution to providing secondary way to confirm my expenditures. Oh by the way, the price is right too. Steven
Pros
-PDF reporting with pictures
-App
-Website w/expenditures graph
-Price
Cons
-It does take a while for the pictures to load...not too long...but in the inpatient world of today it does take some time.
Rating breakdown
Likelihood to recommend: 10/10
I have used this both to catch up on a huge stack of receipts or add them on the go when travelling. Painfully I had a stack of over 100 receipts that got dumped on me. Clearly going to have to teach some employees the basics of travel and expense reports. ;-) Anyways, so far so good. All of them are uploaded and I am just going through to tidy them up. It gets the names, dates and amounts right 95% of the time. When it didn't the receipts were faded etc. You can separate the taxes out by adding the tax rate for the various jurisdiction you were in. Did up a PDF report and it was pretty slick. First time I've tried one of these apps and actually can tell I will stick with it. Entering them on the go is pretty awesome. Snap and pic and then clean up the details. Perfect way to pass the time in a cab or at the airport. Instead of on the couch at 10pm like I am now...never again.
Pros
Accurate, efficient, simple, sales taxes easy to add, reports seem great
Cons
Support area of the website is kinda lame. Parts of it require you to log in but it doesn't recognize your password.
Rating breakdown
From $5 per month
Xpenditure is an expenses management app that allows anyone with a smartphone, a tablet or simply a webcam to digitize, store and manage receipts. It was created with the freelancer and small business owner, who often don’t have time to keep track of receipts and business expenses, in mind. Xpenditure attempts to do it for you.
The benefits and features of this app include its new incorporation of miiCard’s identity protection processes.
Xpenditure is a mobile and web based platform that transforms the outdated expense reporting process into an automated and real-time flow. Empowered by technology we make sure traveling employees manage their expenses in the fastest and smoothest way possible.
Employees can take a snap of their receipt with their mobile application and manage their expenses in real time. Once submitted, the expenses are sent to the approver in their company.
Approvers can approve, reject and manage expenses on the go within the mobile app, which significantly facilitates the process of reimbursement.
Xpenditure’s features can help business owners, employees and accountants keep up with expenses, reimbursement, and taxes.
Receipt information uploaded through Xpenditure is securely stored online for seven years to satisfy U.S. Internal Revenue requirements. Different members of your company can gain permissions for any or a combination of these four administrative roles within Xpenditure: administrator, CFO, director, or personal permissions. On an ongoing basis, the admin can remove and add users and change roles.
The web-based version of the Xpenditure expenses app comes with a dashboard that allows users to upload receipts, add expenses, and upload business cards to an account. These items will be available to administrative staff as they work to manage a business’s accounting and simply check what their off-site workers are up to.
Online you can also generate reports, edit expense details, and add accounts. Accounts can be managed under Settings > Company Settings > Users > Add Users.
On the mobile interface, you can manage permissions, create new projects, create mileage categories, approve expenses to be paid, and more. When users download the app on a mobile device, the interface reminds them to upload receipts and plug in other information.
You can scan a photo of a receipt for information to be automatically populated or enter information manually. Back at the office, administrative staff can generate payments and run reports.
seamlessly integrates with major accounting and ERP packages including SAP, Oracle, Microsoft Dynamics, Netsuite, Xero, Quickbooks and Sage.
After a free trial, basic users pay $5 per user per month. This covers all of the basic features of both the web and mobile apps.
However, to add groups and role permissions, to integrate with existing business software, or to build and mananage a plan of more than 15 users, businesses will be required to upgrade to the Pro version, which is available for $7 per user per month.
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