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ZipBooks Pricing, Features, Reviews and Alternatives

ZipBooks product overview

What is ZipBooks?

ZipBooks is a cloud-based accounting software which offers core accounting, financial reporting, online invoicing, expense tracking, credit card processing, and more. The platform aims to meet the accounting and bookkeeping needs of small and medium-sized businesses and bookkeeping firms.

Key benefits of using ZipBooks

• ZipBooks lets users create tasks, assign them to team members, and track their performance using a real-time dashboard.

• User can keep exact and accurate records of working time and expenses so that everyone gets paid for every billable minute.

• Business rankings can be monitored across Google Search and Maps, Bing, Yelp, and more, and customers can be invited via email or SMS to leave reviews.

• The system automatically extracts transactions to generate real-time summaries of business expenses.

• ZipBooks enables the personalization of emails and invoices with themes, logos and messages.

• ZipBooks Accountants can text clients directly from the app for streamlined communication and dead-simple reconciliation.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Chat
Knowledge Base

Training options

Webinars
Documentation

ZipBooks pricing information

Value for money

4.4

/5

98

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

ZipBooks features

Functionality

4.2

/5

98

Total features

75

9 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Reporting/Analytics
Data Import/Export
Billing & Invoicing
Customizable Reports
Multi-Currency

ZipBooks users reviews

Overall Rating

4.5

/5

98

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10
Rating distribution

5

4

3

2

1

69

17

7

1

4

Pros
Highly recommend – beautiful, easy to use, full-featured, and more affordable than any of its nearest competitors.
Wonderful Bookkeepers such as Karin to help me along. Categorization help, ability to have a business report readily available any day.
The customer support received from Zipbooks was outstanding and the software is amazing.
Cons
No cumbersome setups, no crazy tax charging, no unnecessary product descriptions. Just estimate+invoice and go.
I had a dispute with a company that uses Zipbooks for payment. The company ceased ALL contact with me. I called Zipbooks to see how to start a dispute against the company.
The cons for me or a limited amount reports, lack of export options, and the large difference in categories.
Overall Rating

An Amazing FREE or Very Low Cost Accouting Platform

Reviewed a month ago

Transcript

Michael P.: My name's Michael. I'm a small business owner and I'm giving Zipbooks a five out of five...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I'm a ZipBooks Fangirl! I've tried several accounting options & they provide the best value!

Reviewed 4 years ago

I've been able to spend less time on my accounting. I don't have to create reports, ZipBooks does it all based on my chart of accounts and other information. The customer service is super fantastic and supportive. The help files are well written, concise and easy to understand. The cost is low and the tiered pricing system is really fair. I can connect multiple accounts and add staff to my account. I can use time tracking, set up automatic invoices, pre-set items and tasks, add documents, just to name a few! My personal account is turned into a profile which is hosted on their system. My clients can leave reviews and potential clients can find and contact me.

Pros

Beside the cost (I'm on the pro version and it's still cheaper than the basic version of Xero and others), it automatically creates all the reports I need and shows them in a way that means I don't need an accounting degree! So my general ledger, my profit and loss statements - it's all there for me! Everything is so simple to use that I spent the first couple of weeks overthinking the whole thing - because it can't be that simple right?! The layout is so easy to navigate, the chart of accounts is simple to understand, and when I need a hand (I've managed to mess things up in my ignorance of double entry accounting) the customer support team are right there and get my problem sorted so quickly!

Cons

My biggest con is that it's really USA-centric. I'm not in the States so I can't connect my bank account to the system so I have to manually import my statements. For me, it's well worth the effort because the system saves me time and stress in so many other ways. Also I'm a sole trader so I don't have many accounts to sort out. I can imagine it would be different for someone with a bigger company or more regular turnover.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User-friendly software underpinned by prompt, professional support

Reviewed 3 years ago

Our overall experience has been positive. Thus far, we have not encountered any problems.

Pros

1.The software is easier to use than it even appears. This makes it simpler for non-finance people who may find themselves required to attend to such matters e.g. Start-ups, local SME's and EME's etc. 2. The support team are atypically, prompt and efficient. In our experience with online support from other service providers, there is more often than not a delay in responding, be it short or long. In some instances, the support staff have not had the expertise to offer guidance or solve elementary problems. The ZipBooks team is impressively swift and knowledgeable.

Cons

Initially, it appeared that functions such as customer month end statements and a few others could not be generated. After one or two chats with online support and the discovery of the numerous, yet concise, online documents, I realised that such functions are, indeed, included. Not only that, but also that the majority of questions are very likely covered and one can solve one's own queries if one looks for the relevant document. Perhaps it would be useful to users if this was highlighted or flagged and doing so may reduce the enquiries that your online support team have to attend to.

Vendor response

Thanks so much--happy to help!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An Amazing FREE or Very Low Cost Accouting Platform

Reviewed 2 months ago

Overall I think ZipBooks is a wonderful online program! Espeically for beginners to accounting, it's a great place to get started with keeping track of you and your businesses finances. If you're an advanced user and/or a trained bookkeeper, this might not be enough for you, but otherwise I highly recommend it to anyone!

Pros

The bang for you buck with ZipBooks is amazing! Their free version has a lot of features and you can really do a lot with it. The lowest tier is even more powerful and still costs less than other accounting platforms. The simple layout and design of the software is also a big plus and it makes it dead easy to use.

Cons

The only issue I've found with ZipBooks is as follows! The free and lowest tier options are amazing but they do lack some of the in depth features that you're going to find with some platforms designed for experts. The higher tier option have everything you'd need to compete with any of ZipBooks' competitors, but it's a little pricier. It's still definitely reasonable, and overall this isn't much of a complaint.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Basic but free

Reviewed 13 days ago
Pros

This allows me to create a balance sheet and income statement easily. It saves the hassle and the.

Cons

It doesn't scan receipts or do billing but handles just the finances

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

The best app a small business owner could use

Reviewed 3 years ago

Highly recommend – beautiful, easy to use, full-featured, and more affordable than any of its nearest competitors.

Pros

ZipBooks is the most affordable, feature rich accounting software I've ever used. It allows me to accomplish everything I need, from sending expenses, to tracking time and expenses, to invoicing. I've used other software and it either didn't include time tracking or it was too expensive for my small business. Their web app is also incredibly easy to use and is design very well. It's all organized in a way that makes sense and the charts/reports are beautiful.

Cons

The biggest issue I have with ZipBooks is their mobile app. I'm running it on my iPhone and it seems like it's just a web-app published in a shell, storing no local information. It's difficult to track time or send invoices that haven't been saved as a draft. Sent invoices also display in reverse order – with the cache clearing every time I open the app. If they built a full-featured, native app I think ZipBooks would be perfect.

ZipBooks FAQs and common questions

Q. What type of pricing plans does ZipBooks offer?

ZipBooks has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of ZipBooks?

ZipBooks has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ZipBooks support?

ZipBooks supports the following languages:
English


Q. Does ZipBooks support mobile devices?

ZipBooks supports the following devices:
iPad, iPhone


Q. Does ZipBooks offer an API?

Yes, ZipBooks has an API available for use.


Q. What other apps does ZipBooks integrate with?

ZipBooks integrates with the following applications:
PayPal, Spiceworks, Google Workspace, Google Drive, Slack, Asana


Q. What level of support does ZipBooks offer?

ZipBooks offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Knowledge Base

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