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Public Works Software with Customizable Fields (2026)

Last updated: April 2026

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Public Works Software Key Features

    Based on 112 user opinions, we identified 6 features that are important for any product in Public Works Software

  • Work Order Management

    Creating, assign, and track jobs and/or tasks for work orders

    Average user rating

    4.4

  • Geographic Maps

    Visualize locations on a map

    Average user rating

    4.7

  • Mobile Access

    Access software remotely via mobile devices

    Average user rating

    4.1

  • Asset Tracking

    Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

    Average user rating

    4.4

  • Alerts/Notifications

    Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

    Average user rating

    4.7

  • Reporting & Statistics

    Collection, analysis & representation of numerical data and generation of reports to understand various patterns

    Average user rating

    4.5
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28 software options

Jotform logo

Cloud-based form builder tool for digital forms.

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Revolutionize public works with Jotform. Automate forms, enhance collaboration and ensure data security for greater efficiency.

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UpKeep logo

Asset operations management software for businesses

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UpKeep is an asset operations management solution combining CMMS, EAM, and APM. It is designed for maintenance, reliability and operations teams and allows users to manage their team, assign work orders, sync devices, and more.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

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ArcGIS logo

Mapping & analytics system for visualizing data by location

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ArcGIS by Esri is an integrated suite of geographic information system (GIS) software, providing a compliant platform for spatial analysis, data management, and mapping, with ArcGIS Online offering a web-based solution accessible anywhere, anytime for the creation & sharing of 3D map visualizations

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BigChange logo

BigChange is the complete Job Management Platform.

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BigChange is the complete Job Management Platform, helping companies to plan, manage, schedule & track public works in one simple to use, easy to integrate, cloud-based platform.

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eWorkOrders CMMS logo

Computerized maintenance management system (CMMS)

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eWorkOrders CMMS is a powerful, but easy-to-use maintenance management solution that helps utilities and municipalities manage business workflows and assets. Easily create, view and manage open work orders, maintenance schedules and tasks, to stay updated and on track.

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BOSS811 logo

BOSS811 - A Cloud based One Call Ticket Management Solution

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BOSS811 is Cloud based One Call Ticket Management Solution for the Damage Prevention Industry. BOSS811 increases efficiency, reduces cost, is easy to use, and enables Public Works manage excavation requests. BOSS Solutions also provides an award winning Help Desk Software solution.

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GovPilot logo

e-Government management solution

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GovPilot is an e-government management solution designed to help government organizations streamline and manage their operations with workflow automation, reporting and analytics, constituent engagement tools, and more. Tablet and smartphone apps allow users to access and manage data on-the-go.

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Submit.com logo

The best way to accept, review and manage online submissions

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Submit.com is a cloud-based software solution which streamlines the collection, management and evaluation of online submissions. Submit.com has provided solutions for leading organisations in; academia, awards, field operations, grant management, human resources and TV talent casting.

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Q Ware CMMS logo

Maintain Excellence

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Q Ware CMMS is a simple, easy-to-use, and affordable web-based facility maintenance management application.

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Asset Infinity logo

Cloud-based Asset Management & Tracking Software

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Asset Infinity is a cloud based asset management & tracking tool to manage all types of assets and keep a record of all maintenance activities and asset procession throughout their lifetime. Asset Infinity is for businesses in manufacturing, sports, hospitality, & education, with native mobile apps.

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

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SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.

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Zuper logo

Cloud-based field service management solution

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Zuper’s Public Works Management Software helps government agencies and municipalities optimize asset tracking, facility maintenance, and workforce management. The platform automates work order creation, ensuring prompt scheduling of repairs and inspections.

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FSI CMMS logo

Healthcare CMMS Maintenance

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FSI CMMS is a comprehensive suite of cloud-based maintenance management tools

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GeoCivix logo

Permitting, Plan Review, Access, and Compliance Simplified

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GeoCivix is a modern, cloud based platform that's easy to use, and built specifically for small to mid-sized government agencies. This comprehensive solution streamlines permitting, plan review, and inspections to improve operational efficiency, automate routine tasks, and promote transparency.

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CityReporter logo

Enhanced Operations. Smart Cities. Safer Communities.

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CityReporter Software streamlines public works with asset tracking, work order management, and digital inspections. Features include real-time reporting, mobile access, scheduling, compliance tools, and citizen self-service portals for efficient, transparent municipal operations.

Read more about CityReporter

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Elara logo

Elara: Maintenance software for the tech-savvy professional.

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Elara: A modern, intuitive maintenance software designed for tech-savvy users. Streamline processes, enhance equipment availability, and simplify work. Experience seamless integrations, expert support, and robust security with Elara.

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Elements XS logo

GIS-Centric Asset and Work Management Software

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GIS-Centric Asset and Work Management software for local government and utilities. From Service Orders to Permitting, from Preventive Maintenance to Citizen Engagement, Elements XS has your organization covered.

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Novo Solutions logo

Asset & Work Order Management

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User-friendly and flexible web and mobile Asset, Work Order and Customer Service solution. Geo-tag and map assets. Schedule Preventative Maintenance.

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CivicPlus Community Development logo

Inspection and code enforcement software

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Community Development offers features that are available as either stand-alone modules or an integrated suite. It helps businesses conduct and schedule one-time and cyclical reoccurring inspections across their organization.

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Fieldshare logo

One Platform for ARO, Site Closure, and Field Activities.

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Fieldshare gives public works teams a centralized view of infrastructure assets, projects, and maintenance. Track locations, work history, budgets, and documentation to support smarter planning and more efficient service delivery.

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USdpw.com logo

Cloud-based document storage software for municipalities

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USdpw.com is a cloud-based document management software designed to help municipalities and government organizations update and provide remote access to documents and records to multiple users via desktop or mobile devices.

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AccessE11 logo

Building Better Communities With Every Interaction

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AccessE11 is a cloud-based software solution that blends innovative issue management, analytics reporting, and citizen engagement features to optimize the relationship between citizens and their municipality.

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QAlert logo

Citizen request management solution for local & county gov

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QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.

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CityCloud logo
(0)

Citizen engagement platform

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Citizen engagement platform for governments and local municipalities to help improve citizen services.

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